Best Western Portland West Beaverton

The room was mostly comfortable. The breakfast was the best we have ever had at any hotel we have stayed at. Your staff were very friendly and professional.

The bed was not as comfortable as it looked on your advertisement, but we survived it . The property was difficult for us to get around with all the stairs and the first time we left our room to get dinner we got lost because there were no signs pointing to the lobby, which meant we climbed even more stairs than necessary. We both have limited mobility, and this property is really not equipped to handle that, and it was not just the stairs. Walking around to get to anything was out of the question with all the inclines of the paths. Anytime we wanted to get to the lobby area, we actually had to drive around the facility to get there.

The pond n outside was beautiful the staff was incredible except the bar tended at the bar not ran by the hotel but in the hotel that lady was a b.i t.CAPITAL C. H needless to say. But it was a good experience overall definitely clean, and I'll be coming back for sure.

The bed was not the best mattress I have ever slept on and I might of woken up with a slight kink.

We had a comfortable room with two queen beds. The shower was large and we liked the heat lamp in the bathroom. The breakfast was nice. The pool is lovely.

Our room was close to the road. Next time, we will get a room away from the road and near the pond. The sound of the fountain would be soothing.

Breakfast great, property well maintained, nice pool and hot tub. Staff was very friendly and the ones I ran into always greeted us with a smile and asked how we were doing.

Booked through booking.com. I booked a two queen bed setup. When I arrived at the hotel and got keys to the room we opened the door to a 1 king bed setup. I called front desk and was told there were no more 2 queen bed rooms available and that they would possibly have one ready on our second day. We made due with the one king bed even though it wasnt what I had originally reserved. Though the hotel front desk staff stated both rooms were the same price, I do feel that some sort of compensation for the inconvenience would have been nice. Afterall, they are the hospitality business and from what I understand is that these places are supposed to work for the customer and not against them.

It was exceptionally clean and very spacious. They have a nice little sidewalk to a water fountain and gazebo. My toddler really enjoyed the pool. They have a hot tub as well. The rooms were very large and spacious. They seem to be newly remodeled. Short drive to the zoo and location is perfect not in a very busy area. We felt safe at this location there was a mini mart right across the street that we walked to for snacks. Overall It was the perfect place for a family to go. Staff was extremely friendly and did a good job with maintaining our room fresh. Thank you Shilo in we will be staying here again.

Maybe a little more breakfast options.

The central fountain was excellent white noise. Double king room was spacious and comfortable, staff were all very helpful and friendly. Pool was very good place to relax.

Breakfast was typical fare, not bad, but not our preferred. Parking and navigation was not immediately clear or close to room.

Location and the pool and the garden was absolutely beautiful. I travel a lot and the beds were the most comfortable ones I have slept in. I also really appreciated the staff that worked at the front desk they were super friendly when I checked in and it definitely made me want to stay here again.

When we came to check in at 4 the room was not ready will 5 due to the lack of housekeepers. We left some food in the room and ants were everywhere however we called the front desk and they got someone clean it up right away. On the side note, as an housekeeper myself room not being ready was totally fine.

I have stayed here for about 6 years when visiting my daughter, who lives about 10 min. From motel. Staff is amazing and very accomadating. A best kept secret for Portland tourists! Breakfast is always amazing.

Nothing.

They have either just finished or are still remodeling. The lobby is huge and clean and fresh. The staff was super nice. At check in the front desk person gave us fresh baked cookies they had for guests. She also let my daughters pick out stickers and when she confirmed that they planned to swim put us right by the pool. The building we were in had been remodeled / repainted recently. It was super nice. The room was big and the beds were comfy. It was great. At check out they had the girls and myself select what went into the breakfast bags. They also asked if they had any allergies or if there was anything else we needed before we left. They were all super nice. They would put aside thier other tasks to greet guests when they came in the lobby.

They didn't give us milk with the complimentary fresh baked cookies at check in?

It met my expectations but my last BW stay was a Plus so the breakfast had more options. But, the bar/dining exceeded my expectations. Most of all the Fitness center is one of the best I’ve visited. Pelaton and other new equipment really made my stay great.

Improve the breakfast prep a little bit