Tru By Hilton Orangeburg

Very close to interstate and many dining options. It was clean and breakfast was good.

First time we have ever stayed at Tru. The receptionist explained to us when we arrived that Tru was designed for the younger crowd and it TRUly is. Too stripped down in the niceties of other motels I have stayed in which makes the room much smaller. My husband kept bumping the bed frame edges each time he moved around the room. Overpriced for the accommodations.

I stay with TRU coming through Florida to Virginia.(Orangeburg) a couple were in front of me checking in, and evidently their reservation had been canceled and they wanted a king size bed. when making my own reservation, I requested a king room. the gentleman was so nasty, cussing and being incredibly rude. he said the didn’t want queen beds and would go somewhere else. I offered them my room, he snatched it up and my stay in the Queen room was so comfortable and I slept so well.. love the hotel!! And the TV welcomes me☕️💗

love everything

I’ve been on several long road trips since last fall, staying in 40-50 different rooms and this has been the cleanest and most comfortable room I’ve had throughout! Seems like none of the hotel rooms are really clean anymore so it was a nice change to say the least. Employees were all very friendly as well.

Breakfast was only so-so which surprised me when everything else was so good. But I much rather have a clean room than good breakfast! haha

Location, breakfast, cleanliness were excellent.

I could have rated this hotel higher but, music from lobby muzak could be heard in our room (second floor). I called front desk at 1:45 AM and asked that something be done. I was told that it would be taken care of, however, after sometime it became clear that the volume MAY have been reduced rather than turned off. Why the muzak needs to play all night is beyond my understanding. I may be a light sleeper, but people need a quiet environment for sleeping. Put the muzak on a timer. What was amazing, a sign/card in our room said to observe quiet between 10:00 PM and 9:00 AM out of respect for others. I'm a Hilton Honors member and I've always found the properties to meet or exceed my expectations.

This is our favorite stop on our way to Florida. We start here EVERY TIME. I love the look and feel of this more modern hotel. It is always so clean and inviting. The staff are ALWAYS super nice and accommodating - EVERYONE. EVERYTIME! They also offer the BEST breakfast of any hotel we've ever stayed in.

There is literally nothing not to like about this hotel.

Front desk agents Noah and Day were exceptional! Day was able to make a difference in my stay, see below. Kudos to that wonderful young lady!!!!!

The incidental fee at check-in should be in the correspondence from booking. I accidently forgot my credit card and the hotel does not accept cash. Noah, who has only been on the job two weeks, called the manager to make an exception, their answer was to cancel the reservation at 10:45 p.m. 😟 . When Day arrived for her shift, she was able to find the credit card in their system and apply it to my account. GREAT job Day!

First off, réception check in was 10/10. The 2 ladies that served us were super fun, knowledgeable and professional. It was a breath of fresh air finding a property that understands the neaning of "clean". The decor is fresh. Lighting is bright and cheerful and yes, it is clean.

A bit more expensive than what we have been paying on our road trip but...

Loved the layout! The shower was excellent, and loved the touch of having the shampoo, conditioner and body soap in squeezable containers in the shower. The whole vibe of the place was cool!

Although I had no problem working the TV from my phone, I would have liked a remote control in the room.

Breakfast was OK - I understand the need to have staff serve it because of the virus but it was short staffed and had to wait longer than necessary.

Check -in person told me about a $5 per day service fee that was not included in my original quote. Then they didn't tell me there was no room cleaning service unless requested so when I got back after the second day I didn't have clean towels, etc. Also, didn't like the squeeze bottles for soap and shampoo in bathroom. Need to place bar soap and travel size shampoo bottles in shower.

Very nice room with a very comfortable bed and nice bathroom

The TV was new with the cable box not properly mounted but rather tucked behind the TV hanging by the cables so that the remote would not work. The staff were nice trying to figure out the problem but I had to relocate the cable box to make it work. Also the refrigerator was turned off and to turn it on a staff member had to pull it away from the wall to find the switch in the back to turn it on.