Hampton Inn Pleasant View

We were in a car wreck, on our way back from vacation, still 6 hours from home. No tow or rental cars available on a Sunday, we had no choice but to find a place for the night and sort things Monday morning. We could not have landed in a better location. Paula at the front desk was so kind as we came in, still reeling from the unexpected turn of events. The room was exactly the comfort we needed. Plush bed, relaxing chairs, fabulously hot shower with excellent water pressure, cold mini-fridge. The breakfast was a larger variety than we've seen at other hotels, with DIY waffles (full and mini sizes, in 2 flavors) and fun toppings, oatmeal and assorted mix-ins, fresh fruit, eggs, sausage, and potatoes, muffins, croissants, toast and bagels, with an assortment of teas, coffee, and juices. Everything kept stocked and tidy by the breakfast staff, with plenty of options other than standard table & 4 chairs to have a relaxing meal. Paula was again so kind as we struggled to find how to get the rest of the way home. 5 stars just for her alone.

Only negative was the circumstances that brought us there. Definitely planning to SCHEDULE our stops here on future trips.

This property is well maintained and beautifully kept! The staff were beyond friendly and helpful. The room was spacious and modern. The breakfast was more than expected and very tasty. I would highly recommend this hotel. We stayed going to our final destination and then stayed again on the trip back home. Great experience!

I can't think of anything they could improve on for this hotel. I wouldn't want them to change a thing! They did charge for incidentals on the check in, but to me, that is not a negative.

The staff was AMAZING! every staff member was extremely kind. I dropped my phone down the elevator shaft(freak accident while I was there and all were super comforting and worked hard to help me. The breakfast they put out was one of the best continental breakfasts I've ever had, I will gladly recommend them to anyone staying in that area and im already planning my next booking with them.

Honestly I think the only thing that bummed me out just a little and I mean its very mediocre was the fact the pool was outside and not inside.

Breakfast was good and plenty of it. A little more variety would’ve been nice but the limited options were fine.

Items in the “necessity” shop were pricey but not unusual for a hotel. Nothing else could be labeled unsatisfactory.

Kathy at the front desk was excellent! So nice and accommodating. The first room we were in smelled just like dog so she graciously put us in another room. I would recommend some kind of deodorizer or something for the rooms where you allow pets. Other than that the facility was clean as always. My husband said the breakfast was great too!

The first room we were assigned to smelled just like dog.

everything was great just as we have come to trust with Hampton Inns

there was a dog that belonged to the manager roaming free-range at the hotel. we brought our dogs and had them in leashes but they were very agitated when they see another dog. since he wasn’t leashed, the staff had to go get him and bring him inside so we could get our dogs in. it is very irresponsible to have a dog off-leash, especially in that scenario. I would not book at this location again due to this issue.

This was a well cared for property that was very clean. We are traveling with a truck and car trailer and parking was very easy. All the staff were friendly and the rooms were spacious.Nice breakfast.

The property is located on a corner that is challenging to access if coming in from the north. Nothing they can change but be aware if driving a long vehicle.

The only thing I didn't like was our room didn't have a bathtub! But that isn't anything major!! Lol

There wasn't anything we didnt like! When we got there to check in, there was a computer glitch and our cc payment was saying we (my husband) canceled it which he didnt! Ashden, the young lady at the front desk was doing all she could for us. Finally I called the cc company and they were able to give me a confirmation number and it worked! We talked to many employees and not one of them was rude! Everyone we encountered was extremely nice. The hot breakfast bar was amazing! Already trying to plan my trip for next year. I definitely recommend this place if you need to stay in this area!! Ok, when I go to submit this there is a sad face where there should be a happy face! I don't know how to fix it! Lol

It was SO clean and comfortable. After a long 10-hour drive, it was such a welcome rest. The person who checked us in was extremely friendly.

There was a weird smell around the pool; it smelled like sewage. It wasn’t constant, rather every once in a while. It was hard to tell if it was coming from the pool area, or near in the road.

The hotel is clean, the beds are comfortable, the sheets are soft. Bathroom has decent water pressure. The staff are friendly and helpful. The breakfast is one of the best out there considering it’s included in the price of the stay. Overall this property has a very “homey” energy about it and I love staying here every time I pass through Nashville.