Holiday Inn Express & Suites Texarkana, an IHG Hotel

The breakfast was great and we really appreciated that it went until 10 am. The room was very very clean.

The biggest disappointment was the pool. We were not told anything and assumed it was open, we stayed in July so it should have been cleaned and usable. However, there were hoses all over, piles of debris on the pool deck, and looking down from our room we could see it was filthy in the water. Our kids were bummed.

The staff at this location went above and beyond our expectations. It was a very rough week with a death in our family and we were exhausted when we arrived at the hotel. They made sure we had all we needed and that the room we chose worked for us. They even brought extra pillows because I had a lot of swelling in my leg from traveling all day. We highly recommend this hotel and we appreciate all that was done for us.

The location was next to some good restaurants and the interstate. The room was clean and comfortable.

The pool was closed “indefinitely,” but this was not advertised when booking. We only had 2 towels in a double queen room with 3 adults. There was serious noise that could be heard between rooms especially in the restroom. It was not a bad hotel, but seriously overpriced for the lack of amenities available. I paid $151.00. They should have lowered the price. I will not stay there again. We have stayed at the Hilton Garden Inn and the Candlewood Suites and we choose one of them next time or Hampton Inn. We travel regularly through Texarkana. The hotel desk staff was very friendly.

The egg omelets were wonderful but sorry they didn't serve them on Saturday and Sunday. Everything else was good too. Also the housekeeping was very attentive and helpful. The front desk was awesome.

I noticed the back gate by the pool was always open and the back door to the pool area was sometimes propped open. There were also people loitering in the parking lot making me feel unsafe when I was in the pool area.

Check in was easy and the room was perfect. We were traveling with our dogs and the room was great. There was no evidence that this was a pet friendly room. The hotel was great and will definitely stay here again if we are in the area,

Could have had more selections for breakfast. But thats if Im looking for something to not like. Overall the experience was great.

This hotel is misdemeanor and in a great location! It is clean, neat, and the maintenance is fairly well. The staff is extremely helpful.

Minor complaint of dog hair on the lounge chair and small cleaning improvements could be made to make the property impeccable.

Very nice, well maintained and clean. Staff very nice and friendly. Breakfast was great and the lady who worked breakfast area was very friendly and helpful.

The cost of sodas. I do think $3.00 for one coke is a bit pricey.

Location was great, beds and pillows were amazing. Overall stay was perfect!

Disappointed in the breakfast. Got down there at 7:30 and they didn’t have anything that was said would be available. No eggs, pancake maker wasn’t working.

Great location, dog friendly, good breakfast, friendly staff, next to a mall, Outback Steakhouse and an Olive Garden. Not much to dislike about the hotel

Tv was a little fuzzy but other than that minor detail room was PERFECT.

The staff was amazing!! The gym was also very nice!! Full set of weights, bosu ball, mats, cardio equip that worked😀

not applicable