Best Western PLUS Calgary Centre Inn

We booked a Two Room King Suite with Whirlpool, regarding our visit as a romantic getaway for two. The room was fabulous, the bed comfortable, the jacuzzi very pleasant. The other room had a good seating area and a nice desk for work in the quiet time. The room was very clean, and the staff was effective and helpful. The hotel faces a major roadway but there was no noise or disturbance whatsoever. We did not try the hotel's swimming pool or the Internet and did not eat the continental breakfast; but they were there waiting for us. There is abundant and convenient free parking. And yes, the goals of our trip - to watch the fireworks from the high hill overlooking downtown and to visit the Highwood Pass, the summer-only back part of Kananaskis Country, and the charming little town of Bragg Creek - were achieved and very enjoyable.

The location of the hotel is in a busy place and hard to access, especially with several railroads blocking the surrounding streets. There are few good restaurants in the area, so we had to have our feasts far away and plan ahead. This, however, is not a problem having a car. And, yes, the price certainly bites for this kind of accommodation. But, we knew what to expect. It was worth it. One unpleasant surprise was the absence of steps to reach into the jacuzzi. This was a major problem for my wife, who has sore knees and is short.

Although slightly dated, we were pleased with our stay and the comfort of our room. Stayed for one night in June 2023 and although I have read that it was noisy, we didn't experience any of this at all. Bed was super comfy, air conditioned worked a treat, space was plenty. WiFi worked, great size TV, room included a desk area, coffee maker, fridge and bathroom amenities (these aren't usually great but Canada has some of the best!). Used the swimming pool and hot tub - no cubicle showers there, but no problem as we were staying at the hotel. There was no one else there at the time of use. Lots of parking available and staff were helpful. Made the mistake of assuming breakfast finished at 10 so we were late, but they were super helpful and allowed us to eat some of what was remaining which was more than sufficient enough!

Dan at reception was very hospitable, nothing was too much trouble and he kindly pointed out where we needed to go to get to the centre to get some food. The beds were extremely comfortable and breakfast was very nice with a varied selection to suit all tastes. Parking was in front of the hotel so we didn’t have to carry our luggage far which was a bonus.

The pool area was small and could do with modernising, but besides that we enjoyed our swim. The pool opening times were great, especially as we were up very early due to adjustment of the time difference.

The breakfast was good but not great as I found best western breakfast before Covid. Lots of options but the “fast prep” choices lose the freshness and taste. All in all a hot breakfast option is still appreciated! Easy access to the facility was great!

No housekeeping unless requested is disappointing. Part of the fee for hotel stays is the freshening of the room daily! We should not have to visit front desk to have coffee, shampoo, and other daily needs. I like my garbage emptied daily and room freshened!

My husband and I had a great stay. The staff was very friendly and the breakfast wasn’t too busy which was nice. Same with the pool

I found that the variety of breakfast foods kind of lacked. They have waffle and pancake makers but other than that it was kind of lacking. We also stayed on the third floor and you could hear everything in the room upstairs both nights that we stayed. The walls are paper thin

Lovely chap on reception who was very welcoming, friendly and helpful. The morning chap not so much. Breakfast was amazing, loved the pancakes. Didn't use the pool unfortunately. Was a good location to walk to and from the stampede and very close to the tram station to go further north.

The only downside for us is that it was noisy at night. You can hear the trams and the people upstairs stomping back and forth in the middle of the night. As well as next door coming home after partying at 3am. The walls and floors seemed very thin.

The hotel is well located. Right next to the hotel is a bus stop. It takes about 15 minutes to get to downtown Calgary by bus. The hotel also has a small heated pool and a small fitness room. The breakfast buffet was small but good. The room was large and had air conditioning.

The hotel is located directly on a busy street. However, with the windows closed, you don't hear the traffic.

The hotel was walking distance to the Calgary Stampede grounds so it made it very easy to get too. There also was plenty of parking on the hotel grounds. The staff were great, in particular Dan who helped us with some great suggestions for local restaurants and directions. It also was no trouble getting us some milk and a kettle so we could tea.

Nothing

They really went above and beyond. We got the room with the jacuzzi tub but it didn't work so they gave us a room with a working tub and a discount! The free breakfast was delicious! When we had food delivered to our room, front desk calls up after they leave to see if we needed plates or anything. I was astounded by this, how thoughtful of them! There was minimal noise in the halls even with a soccer team here. I would come back here again.

The coffee was pretty gross but that's about it. A couple of things were broken, but those are minor inconveniences.

The staff is very gentle and helpful. The location is excellent. It is less than 10 minutes to the downtown by car. Also, there is a CTrain stop at 7 min by walking. By car, the Chinook Mall and the Zoo are at 7 minutes and 10 minutes, respectively. Additionally, the breakfast, pool and hot tub are good. I'll book it again my next time in Calgary.