We loved everything about this hotel. The location was perfect for us--a lot within walking distance, subte and buses nearby. The staff was so friendly and helpful every time we had a request or question! Breakfast was amazing--even better than the pictures on the website. We extended our stay in Buenos Aires and chose to keep staying at this hotel. I would recommend it and book it again next time we go.

Once housekeeping left us without toilet paper and another time no towels; however, there seemed to always be someone around and they quickly gave us what we needed when we asked.

Excellent location. Next to shopping street Florida, but still nice and quit. Walking distance from Plaza de Mayor, Av. 9 de Julio, and also Retiro trainstation, and Burquebus ferry terminal. So you can easily go to Tigre by train or Colonia, Uruguay, by ferry. Our room 715 was big enough, nice beds, nice bathroom. Liked it that the sink is seperated from the bathroom, handy in case it's occupied. Staff is really great and helpful. As we had a late flight home, we liked to check out a bit later. That was not a problem at all. We had lots of fun with Huilen, as her name means "crying" in Dutch.... Thanks for the cookies at ckeckin, they were delicious.

Nothing, will stay here again when in BA!

First of all the staff, especially Diego!! he was super helpful, energetic, kind, and very hospitable.. the world needs more people like him who make guests feel like royalty! Thank you Diego.. The hotel has also upgraded our room to a suite because of our honeymoon, checked us in earlier, gave us complimentary breakfast on the first day (although it is not included). besides the staff.. location is great, breakfast is good, rooms are clean. Overall service was very good, from all of the staff.

The NH Buenos Aires Florida is nicely located on a quiet street between the cruise port and downtown. Check-in was easy and quick and the staff arranged our morning airport transfer at check-in. We were surprised at the large size of the room. The bed was semi-firm as we prefer. Everything was clean. The breakfast was varied and ample. Overall, we thought the hotel was fairly priced. We would stay again without reservation.

Nothing. Our room and services at the NH Buenos Aires Florida were all great.

Location is great, half block from Galerias Pacifico e Calle Florida where you can arrange tours, exchange money, buy souvenirs... Breakfast was excelent, clean comfy bedroom. Everything was very pleasant! Breakfast is served from 7 to 12AM.

I read comments about the lifts not working and small breakfast area, but I had no issues at all. Both are small indeed, but nothing that would be a problem at all.

I was impressed with the politeness of the staff, in particular with Brian. He was very helpful, polite and professional. He helped with the early check out. 👏👍

Nothing to add

Professional International

Breakfast room seatings...too many people and too little space in the morning. Security outside...we watched a woman being robed directly aside the front door...a thieve catched her bag...Well...it is a city problem..but...what are the security personal standing in front of the hotel entrance!?

The location is central, quiet with easy access to the main arteries and commercial areas. The hotel has an exceptional breakfast. The room was very clean, spacious and comfortable. And at the reception, I met Huilen, who made your day easier and more pleasant, a wonderful person, warm, open and present. Thank you Huilen for your warm welcome in Buenos Aires and at the NH Hotel.

Location Modern design & comfortable rooms Clean

Hotel staff has generally a language problem. Either they cannot speak English, or they can speak not so good. NH is an international chain and I was not expecting language to be a problem.

I liked the breakfast! And the staff was very friendly. Facilities were ok :) The faciliies were clean.

The bed was too stiff and once the cleaning lady left my room open :( the rooms in general look old.