The location is great, the rooms are spacious, and the beds are comfortable enough. The wifi connection was good. 24/7 reception, the staff is friendly and helpful. The breakfast is very diverse and tasty.

The place was a bit noisy due to the guests' children running and screaming next to the pool and in the corridors next to my room or under my windows. I understand that the staff cannot fully discipline other people's children, but it would be good to have some regulations for that. One other thing I think could be changed is a really early check-out time - 10 am - but it is like this in many hotels around, so maybe it's a cultural thing (I would go for a hotel with a later check-out time though so it could be something to consider!)

The bed and pillows were the most comfortable! Sitting area outside is nice to enjoy the weather. Breakfast had a nice selection, all very tasty and lots of coffee Easy access to the bus, 1 /2 block and around corner, which goes to the Cataratas or to the main terminal where you can get bus to Brazil side of falls. Bus to Yvera is Tres Fronteras (attraction to see the 3 countries) and stops close to the street hotel is on. The Yveras is very easy to get to. Bit of a walk to main area of town but easy. There is a nice cafe right around corner from the hotel that serves delicious food.

Our room was clean, bright and spacious. The bed and pillow were really comfortable. There was a mini fridge which was helpful, and the staff members were gracious and attentive. The hotel is located in between the city center and the 3 borders point which made it an easy 10 minute walk to both.

The room didn't have a place to open and lay our suitcases. We had to open and keep them on the floor which was uncomfortable. New towels are needed. A full length mirror would have been nice. The hotel doesn't have an elevator and we were on the 3rd floor, but the staff helped us carry up our bags.

We are a family of four and the hotel provided connecting rooms. The rooms were spacious and very clean. Location is a walkable distance from the tres fronteras and a bit further from the city center. Breakfast was very good.

There is no elevator and there was a dog on a nearby property that barked all night and made it hard to sleep. The staff said they were aware of the problem but couldn’t do anything.

Clean rooms with good beds, clean towels and a good shower. Pool was great. No noise at night. Bus to Iguazu Falls stops just on the corner.

Longest check in process we've experienced in years. They insist on photocopying your credit card and keeping the copy as insurance. Location is a bit out of town but only a short walk.

Spacious room ++ Very clean and cool helpful staff who helped with taxis and arranging laundry service. Was allowed to use pool after check out and there is also a big bathroom with shower for changing after check out while waiting for flight. Would really recommend here.

25 min walk to bus for the falls, thought it was closer.

It was a very last minute booking and I got a great deal, a two level apartment: two double beds, and two single beds for two persons. Very clean, comfortable and at convenient distance from Puerto de Escazú..

That you have to give additional and not mentioned money as caution, but in my case they photocopied my credit card

The staff was really nice and helpfull for everything. You can even use the facilities (pool, bathroom, shower...) after check out. It was tidy and clean. The rooms are very spacious.

The breakfast wast that good, bread a bit hard and eggs not really good. Toilet paper very thin.

The room size was perfect for us, the staff was very helpful with everything and the location was a short walk to the center or the Hito tres fronteras (long blocks tho)

We have problems with the shower in our room but the staff did everything that they could to help us

All staffs are very kind , friendly. The bus stop to cataratas(Iguazu falls) is very close within 5min by walk.

Towels are old and air conditioner is noisy.