The location was convenient, the room was clean and looked like it had been recently renovated, the bed was comfortable, air conditioning was lovely, TV reception was good. I love how there were USB charges on the powerpounts (because I forgot my charger but had a cable). Everything about the room was great! The pub being attached is very handy.

There is construction happening next door. I planned on sleeping-in but excavators and trucks started work at 7.00am. There are many venues off the same entrance and it was hard to find the hotel reception. Check-in seems to be managed by the pub staff and was unattended when i arrived. I rang the bell, twice, then had to go and find someone. He wasn't very friendly. For these reasons, I'm giving my stay 8/10.

The staff all seemed very happy, which reflected in their service. Everyone we spoke to was very friendly and helpful. The location is great with a view of the water.

We stayed for 4 nights and 2 of those nights we were woken up by noise from other guests. People yelling and laughing as they exited the bar/functiin room through an alleyway next to our room. It's to be expected in any hotel with a bar though.

It was clean and tidy, incoming staff were lovely and accommodating.

The plastic chairs on the balcony had deteriorated so when we sat on them for dinner unfortunately we had a fibreglass like itch and rash on the back of our legs. Not pleasant with a child. Room service missed items with our kids meal we did not receive our drink or dessert. The beds were not comfortable and felt like cheap spring mattress’s.

Room service was great with a family. Meals were OK. A bit cold by the time they got to us but the staff member was brilliant. The cheeseburger meal was great. Hot and delicious. The room was clean and serviceable.

I was not impressed with a female at check-in counter. I took dishes back from room service, in the hope to lighten the load for the lovely room service lady, but was met with contempt with a female at check in desk. I was told I should have left dirty dishes in room and given a ingenuine, almost snide, *thank you". I didn't bother to explain and left. Another item which could be better is the grounds outside I.e. the pathway near the water. Pathway was unswept and there was rubbish in the water eg. Empty wine bottle, ball, water bottle. If possible, giving the trees a trim would make the pathway more inviting.

The room was clean & tidy. I received excellent customer service from a polite & professional team member upon check-in. I had requested an early check-in so that we could go & spend time with family for Xmas Eve & they were very accommodating & allowed it. This made our visit extra nice as we didn't have to wait around for long. The room was great value for money. We plan to go back there in the future.

Nothing.

Room was very clean & bathroom was lovely. Bed was very comfortable. Room was quiet. Only ten rooms connected with the hotel which allowed for ample parking in the hotel car park. Lovely meals also at hotel. Staff very nice and accommodating.

Shower was not hot. View of rear car park uninspiring. Lighting in room very poor. No microwave but supplied after asking staff.

Good location, spacious, value for money. Requested early check in over the phone which was kindly arranged. Had a lovely meal in the hotel, staff there were wonderful. Appreciated the drink voucher.

Staff on checking in could have been friendlier. Also, the aircon died through the night and it was very warm. When informing the assistant manager on check out, rather than an apology, all I got was "still?" Not even a sorry.

Easy, clean, accessible. Reasonable pub menu at tavern on site. Nice little balcony to room. Bonus of two free drinks - not much but it's not often you get anything free.

Some repairs in order. 1. Nozzle on hand basin tap squirts everywhere. 2. USB charging points over desk didn't work. One beside bed did. 3. Sliding glass door and security screen to balcony badly need attention. Runners are stuffed. Makes a terrible noise when opening, thought I would wake up people in adjacent rooms, if not the whole motel

Night cap motel is set behind the waterfront hotel with parking designated right outside your door. Back door leads onto a small deck overlooking water dragons and a lagoon.

Our stay was a Sunday night, pub almost empty and very quiet. Might be different on Friday and Saturday. No brekkie was offered but considering lunches dinners were it wasn't a problem. Just used delivery.

I liked that meals were available at the attached club bistro. Very pleasant dining on the riverside with discounts for guests and a free drink voucher. Rooms were comfortable and recently refurbished, also very clean. Good basic accommodation at a reasonable rate and a short drive to facilities. There was a breakfast pack available, which is not common in my experience but a very useful option when travelling. Will be staying here again. I preferred Nightcap to more expensive places I have experienced because of the availability of meals. Very convenient.

For the price, I was satisfied. However, Booking.com confused me during the reservation process over the type of room I was booking.