Very nice apartment. Clean and comfortable. Knew it was a surprise for our anniversary and they fulfilled the special request and left a bottle of wine in the room. Very grateful for that touch

The fact that they advertised that the room has a bathtub. Booked it specifically for that bathtub (my partner loves bathtubs and we dont have one). There was no bathtub in the room. They explained that there are 2(?) of their rooms that do not have one and we got assigned one of those - I believe that they should make it clear that that amenity is not guaranteed. The phone to contact help at the entrance is very difficult to make work - unclear instructions.

Location was close to shops, restaurants, cafes and much quieter rooms than in a hotel. Didn't need anything other than what had been provided in the room. Very clean indeed and bed and pillows oh so comfy!!! Best thing was that housekeeping only visited once in 4 days so no fear of snooping into one's belongings.

I would have felt more secure if there was some sort of 'key chain' mechanism to prevent entry by persons holding a master key when I went into a deep sleep. And, a heater in the bathroom would be very handy in winter. One more bath rug [only one provided] would be great. Oh, maybe a mini safe so one would not have to carry around valuables all day

The facilities were clean and comfortable and well equipped. Generally a good stay for the value.

There were issues with the parking. Despite pre booking a park, we went out for dinner and came back and our allocated park was taken. In the morning someone had parked in the access way from the fire exit so we could not get our pram or bags out. This is illegal and also dangerous. The tv in the bedroom also did not work at all. Even with changing the remote batteries and checking the plugs.

We live in Gippsland, we came up for my daughter's Wedding in Richmond. The Friday evening we were able to walk to a nearby Thai restaurant and around the shops in Burke rd. Next morning I had a hair appt at a salon in Burke rd at 8am, then a make up person came to the room to do my make up. it all ran smoothly for a 12 noon service. The facilities were very stylish and the bed very comfortable and the staff very helpful. We found our room very clean. It was great to be able to park the car in a safe off street carpark.

It would have been nice to have been able to have opened the window to let the air in, although the air-conditioner worked well.

Great location for our purposes. Plenty of Restaurants and a Supermarket in easy walking distance. Comfortable and well presented. Nice little balcony, Good, well stocked Kitchen. Bathroom with Shower over bath and Washing Machine & Dryer. And we appreciated being able to arrange a 12pm check out time as is was raining on the morning we were leaving.

Comfortable bed, however only a light Doona supplied, so we would have appreciated an extra blanket as it was very cold when we were there.

Beds were very comfortable and firm (not soft). Apartment was clean and tidy. Everything is well maintained. Staff are polite and courteous.

Unfortunately one of our neighbours, a resident, was talking loudly on the phone late into the night. It seems the front doors aren't very soundproof. This is definitely not the fault of the staff or management. But you may wish to keep this in mind if you need complete quietness.

Location was suitable for our purposes for a meeting nearby. Close to Camberwell Junction with many restaurants and cafes. The apartment was amazingly quiet given its location on a major road. Facilities clean and comfortable- everything you would need for a self-catering stay. Two bedroom apartment well set out to maximise space and privacy. Wish we had been staying longer!

Bit clunky getting in and out of car parking area, but not a huge issue.

The one bedroom apartment was excellent; modern, clean and full facilities. There was plenty of space and comfort. The key card access provided excellent security.

There is limited on-site/lockable parking and we were late to arrive (6pm) so missed out. It seems it is more freely available midweek. However, limited parking was advised in the advertisment and parking on the street was easily to obtain near the apartment and very accessible. There was also some traffic noise.

The studio apartment was well laid out, very clean and with heaps of storage. I arrived on a public holiday and received a phone call and a message with instructions on how to obtain my key after hours. I've tried other accommodation in the Camberwell / Glen Iris area and this was the best value and quality. I travel for work regularly and will try Camberwell Serviced Apartments first.

Everything was great

The room is very well designed and spacious, the bed is extremely comfortable, we like the coffee machine and being next to a little shop is handy to get anything we needed. It is a short walk to the train or trams to get around Melbourne. Camberwell is a lovely area with fabulous restaurants and cafes all within walking distance.