The room (family) was a great size, the bathroom was as well, with a lovely bath and spacious shower. Check in was super easy, Great access (via key pass) to the floor, felt secure. We didn't eat at the restaurant, but looked like a good menu.

We were going to park in the upstairs parking lot, but felt nervous about the narrowness of the ramp, and there was a lip sticking out that when we left early in the morning we might've hit...but that's a minor thing, there was plenty of parking underneath. We were only hesitant because we may have been a bit blurry eyed when we left in the morning.

The size of the bathroom in the family suite was enormous and the actual bath - jaw dropped. The beds were great and comfortable. Bistro was perfect for tea and supplies are in room for quick breakfast - cereal, toast , tea & coffee.

Lift was out of action but luckily car park is on same level of accommodation. Is a bad ramp though to get up , I would not like to have a big vehicle. There is obstacle at start which you have to dodge and then the angle you loose sight of top and there is a car space there. Really need to invest in fixing. Minor thing bigger cups in rooms,maybe mugs, as currently cups are two adult mouth fulls and the drink is done.

Rooms were good, all the things you would see at a normal hotel. unclear about refirgerator items, whether or not you would be charged for them, but I did like the bread and toaster and other breakfast options, we didn't use them, just in case. AC worked well. The person who checked us in was friendly. Glad we had the option to leave our key and check out that way.

We arrived at the hotel and had to wait about 10 minutes for someone to arrive at the check in desk to check us in, I don't blame the attendants, there was a simple bell on the desk, which I rung 2-3 times, I couldn't see a camera or anything, so I don't know if there was someone watching the desk, and I'm pretty sure the attendant was also working elsewhere like behind the bar etc. So maybe just come up with a better system for checking people in, because we weren't the only ones waiting. Also hated the rooftop car park entrance and exit, we were lucky that we didnt scratch our car, but by the amount of scratches and missing concrete, I can see other people were not so lucky.

Such good value for a short stay and the rooms are enormous. Close to everything we needed.

We’ve stayed here a lot of times and never had a problem with early arrival, but this time when we got there at 1.30pm the girl at reception said rooms were not ready. This was quite inconvenient for us as we’d already driven 4 hours to get there and thought we’d go past our destination in Seaford to check in earlier so that after our function it wasn’t too big a rush, but the person on reception wasn’t helpful in that regard at all. We then had to backtrack to Seaford and attend the function and then rush afterwards to get back before checking closes at 10.00pm. I understand we were early, but it was only by half an hour - surely 1 room would have been ready?

Friendly reception which swiftly dealt with the essentials. Room was of a very good size with plenty of furnishings including a sofa, table, and chairs as well as a large comfortable bed. Quiet upstairs room. Very large bathroom with vanity and shower with great water pressure and good array of complimentary toiletries. On site restaurant which provided a wide range of meal choices for very moderate prices. A wide range of complimentary breakfast choices was also made available in the room. Well located for the local shopping centre as well as providing easy access to local roadways to surrounding districts and Melbourne City itself.

Nothing.

We weren't really sure what to expect when we first arrived. It is located on a main road, so we were worried it would be noisy, but we were barely aware of the traffic noise. The room was bigger than we expected, and it was very comfortable. We were pleasantly surprised by the facilities. The bathroom was extra large, with a huge bathtub (spa) that was an added bonus. We literally didn't want for anything as it was all provided. Added bonus: the bed was super comfortable. Overall, we were very happy with our stay.

The housekeeping was a little slapdash. The bed was only half made, and the coffee table had not been cleaned. It really must have been a quick clean, but it didn't really detract from our stay. Oh, and the ramp to get to the rooftop parking is super dodgy! Be careful getting up and down, it's a tight squeeze if you have a larger car, and if you meet a car on the ramp, good luck!

Very nicely renovated rooms. Very comfortable Nice bistro Friendly helpful cleaning staff

Check in experience poor and unacceptable to be copying peoples primary ID. Puts guests at risk of identity theft and your establishment at risk of liability associated with this. We stayed at 7 hotels on our journey and no others kept copies of our ID. It was verified but not copied. Having been a victim of identity theft I know all too well the trauma. I would not stay here again while you have this process in place. Too much risk.

From the moment I checked in Luke from the front desk was very friendly and helpful. I stayed in a standard suite and was so impressed .. the room was super spacious, the bed was amazing to sleep on as were the pillows and the bathroom towels were very thick. The suite was super clean and nothing better than a rain shower head for that shower in the morning. A continental breakfast was provided and staff throughout all areas of the Hotel were super friendly. I highly recommend!!! 10/10 :)

(Room 20) Large room, very clean. Breakfast items provided and also robes were unexpected. Chrome cast was great. Great service by the housekeeping team. Helen was always helpful and friendly

Internet connection was unstable. There were a few maintenance issues. One tap was missing a lever, some drawer fronts needed re-fixing, and only 3 coat hangers were provided. 1 bedside light did not work. These did not affect our stay, so we did not bring them to their attention.

Really nice large modern room complete with continental breakfast items Really comfortable beds Balcony is great Large bathroom with full bath and separate shower Staff friendly and it was nice to be able to have a delicious meal in the downstairs bar 5 minute drive to foreshore

Staff didn't explain about the parking or after hours access So in the morning, as the hotel doesn’t open til 10, thought we'd been locked out after taking luggage to the car Fortunately a cleaner was there who explained the access instructions Thats all though Highly recommended