The extra care Thayna, at the front desk and Vik , in the restaurant provided was beyond my expectations. I looked forward to seeing them everyday. Also, the chef that made the Mushroom Rigatoni/pasta dish at the restaurant during dinner did an excellent job and needs an award. I had it twice and thanked him both times. It was Fabulous.

The Valentines dinner at the Bar was disappointing due to having to share the Raclette which was barely enough for 1. Good flavor but overpriced for what we received. We ended up ordering room service of 2 burgers and fries, which were delicious. The Valentines day menu for the restaurant was not appealing at all which is why we selected the bar reservation. Our reservations were for 7pm for the dinner, however they were still setting up. The band was nice but we ended up leaving early to enjoy our room service instead.

Very friendly staff. Beautiful location and amazing view. Amazing breakfast. The place's decoration is off the charts. And the staff really is friendly and readily available for any demand. The spa is amazing! Great massage and great staff also. Would definitely be back.

The restaurant, bar and the poolside bar are a bit overpriced. It was by very far the most expensive drink I had during my trip. Also, for such a high end hotel, some minor details (crack in the room's bathroom mirror, for example) are note worthy. Details that wouldn't be a problem in simpler hotels, but that I find problematic in such a place.

Exceeded all expectations and the staff was amazing. Spacious and very stylish rooms, the best breakfast we've ever had in the hotel.

Expensive but worth it.

A group of uni friends and I spent three nights at this wonderful hotel. It is well located (if no traffic, very close to the airport and away from the overly touristic Copacabana). The setting is tranquil and zen, and nothing is too much trouble for the very attentive staff. There is a top-notch restaurant on site where breakfast, lunch and dinner are served over panoramic views. It happened to be my birthday on one of the days of my stay - Karolina, and the restaurant staff made it extra special with a handwritten card and some cake. Stayed in Room 29 - no complaints. Lovely views. Only slight concern is noise from the adjoining room can sometimes be heard. Thank you all, especially Karolina (hotel) and Victor Hugo (the restaurant) - You made my stay and my birthday extra special!

Sadly, walking around in Rio is not the safest so even though Santa Teresa is a safe neighborhood the ones around it are not and there are favelas so I would not recommend walking around to explore much, especially at night. Staying anywhere in the Santa Teresa area you would need to order ubers ( which are very cheap) for safety and because all the streets are very steep uphill or downhill.

Very cozy boutique hotel. Nicely designed rooms with very comfortable beds and bedding. Great views from the pool/bar area. Friendly staff and nice looking and tasty artisanal breakfast

- shower is really not great (water pressure) with handles that are very unpleasant to turn and fixed in to the wall in a very ugly way (esthetics matter in such a hotel) - service at breakfast could have been more attentive

Everything about Santa Teresa was perfect. We primarily chose this hotel for the food, and we were not disappointed. Breakfast, lunch, and dinner were delicious. Slightly expensive, but to be expected. The staff is very attentive, they provide resources, they got us private taxis to everywhere we were looking for, and they got us reservations into every place we wanted to go. MUST STAY HERE.

Absolutely nothing. It was perfect.

The stay was very good. Adão the Restaurant Manager made the whole difference. His big smile and tips on what to do around Santa Teresa helped me and my partner a lot! He is what hospitality needs nowadays! The hotel is so beautiful and the location is great, right in the heart of Santa Teresa.

The only problem is that they don’t have enough PowerPoints in the room to charge the devices and we can’t control the room temperature so the afternoon sun heated the room the whole day and at night even tho I asked 3 times to drop the room temperature it was still 23.5 degrees and there’s nothing I could do about it. Besides that it was a great experience. I would comeback.

Lovely location and staff (particularly Karo and the front desk team). Great views and high quality food. Nice tour through the area and music night at the hotel bar.

Having a gym or any facility to be used nearby would have made it a 10/10.

it is just a magic place, I have been 3 times and a must go when in rio. The hotel has something that is truly magic and unique; like being lost in time but with extremely high level of comfort, extremely high quality of customer service. I travel a lot and stay often in the four seasons likes, but this hotel it is truly a small miracle on the heart of rio. Amazing breakfast, amazing food, wonderful swimming pool area

I agree with some of the reviews, the hotel is in need of some update when it comes to room decor, but for me it is minor compared to the charm of the place