This place is by far the one off the best places I've stayed. We are travellers and I can assure this is paradise. Everything is perfect from staff to food. The bedroom - bed - is wonderful and I've slept the best of all trip. I could go on for hours but nothing that I say it will reflect the greatness! Keep up the good job Rosewood. I've also stayed in other hotels of the chain but this i very special. One thing I really appreciate is the sophistication and friendly service without being forceful or didn't make me feel uncomfortable. Thumbs up fro Rone at the pool and Matteo at reception for being so friendly. Also concierge that helped us immensely navigating the city and making reservations when needed. I can't wait to return. The attention to details is phenomenal! Thanks for making me feel special and on holidays.

The place is perfect but they closed the swimming pool on Monday 26th on the top terrace for a marketing video. We were unable to to go up and despite the other swimming pool on the ground stayed opened there was no sun. Only sunny on the top floor. I'd say that they could have allowed us to stay in one side of the terrace where there was no filming happening and close the other side. It's a very expensive rate to close a common area of the hotel without letting the guest know prior. It was disappointing. This is a feedback more than anything as I believe this could have been handled in a better way but the place still amazing.

From the architecture and decor, to staff and coziness; Rosewood is deff the best hotel in Brazil. it doesn’t feel that you are in São Paulo at all.

was the third time i stayed at Rosewood. is definitely the best hotel in Brazil. However i do think the alcohol beverages are WAY over priced. i payed 3 times the value of a bottle of wine. normal cheap wines are very expensive and the drinks are very small for the price. this needs to be fixed for sure. it is a deal breaker at long nights. IT NEEDS TO HAVA A SAUNA A.S.A.P!

the pool, bathroom, entrance area, gym Matheis bonhomme took very good care of us. thanks again to him. he was an excellent host with taste and attention to detail.

Little seating in the lobby. The restaurant manager in the breakfast restaurant charged us 55€ because we took a blanket from the restaurant to the room.

It too very long to serve breakfast every day. Any special request I did because of my food intolerances was not delivered perfectly.

The friendly staff Facilities design and high-end finish Balcony of my room and garden view Spaciousness of my suite Frequency of housekeeping visits Comfort of lobby and accessibility of meeting rooms

Nothing

honestly the best designed space I think I have ever stayed in. the room was gorgeous, the decor tasteful, the mini bar was amazing, loved it.

The hospitality staff in the cafe/restaurant could do with some improvement in English language skills (but of course we are in Brazil).

Great experience. I had some unexpected problems (not related to the hotel) but had all the assistance from the staff, what made me comfortable to solve my issues. I and kids loved the “tapas restaurant” and breakfast.

Superb Spot in Sao Paulo!

Breakfast service should improve.

the best hotel of SP. very stylish and chic. a team oasis in the heart of SP.

The property is just amazing. Very beautiful and classy. Probably the best hotel I have ever stayed.

We loved everything.