The hotel is in a good location and easy access to the high street and a lot of historical sites. The gym and sauna are good to have. The breakfast is a mix of Turkish and continental, a good standard. If you are someone who wants to use the bar, restaurant or casino this hotel is perfect. It was a nice touch to have a letter in the room from from the manager welcoming me to the hotel and complimentary biscuits.

The bed and pillows were really uncomfortable. When I last stayed there the wooden floor was creaky and now its moving and uneven. There are a lot of reviews about the run down conditions of the hotel and I can't disagree with them but during my stay refurbishments works had started on the floors and decor leaving me with high hopes for my next stay.

Hi everyone! I wanted to share my review of the hotel I stayed at. When I first arrived, the room I was given didn't meet my expectations. I asked for a room change, but unfortunately, all the other luxury rooms were occupied due to an event happening at the hotel. I was ready to look for another hotel, but the General Manager found a solution for me. They gave me a simply perfect room that was even higher in class. When I offered to pay extra, the manager told me it wasn't necessary and that a satisfied customer is their top priority. It was so pleasant, and I wish all other hotels treated people and clients the same way.

The hotel is quite big, centrally located (perfect for walks on foot), offers breakfast, a pool and a casino. The room was quite spacious, clean, with quite big beds and offered everything we needed. The bathroom was also in good but not perfect condition.

The facilities are a bit old and there are spots with too much dust (like the hydraulic panel in the bathroom). The pool may be dirty sometimes due to pigeons and other birds that land there to drink water. The breakfast was very poor and of bad quality for such a hotel . There is a buffet, so there is plenty food but the quality is not even medium.

The breakfast has been prepared with fresh items We enjoyed it so much The hotel location is great you can step through hotel stair at the main shopping street.

Some of the reception staff hasn’t know how to check if breakfast included or not , Luckily Mss Eylul managed properly reservation records and approved that breakfast included. We would like to thanks for her great politeness and do her tasks professionally.

We liked the location and the building architecture is very interesting also the casino is pretty cool

You need swimming hats for the pool and people should be warned. Also there are children swimming lessons which may make the pool overcrowded but they are only for few hours everyday so check the schedule.

The location is perfect. I was accomodated in a renewed room! Very good. Clean. Mini bar was empty but instead i received a welcome letter and water as a welcome drink. Hotel has much improved its services

I do not like the coffee and in general the breakfast can be improved

Breakfast was wonderfull: due to covid we were served at table and the service great - all you usually expect from breakfast was there and possibly you can additionnaly ask smth else you want. Personal was very delight. Even if hotel looks a bit like old style try it - beds are good, rooms are big, possibly bathrooms and decorations of rooms are a bit old, but you are really in the center of the city and very close to the city life!!! And a bonus: swimming pool downstairs has a 1st century floor!!! That is amaizing)

A bit old-style type of hotel. Owners should consider it's upgrade as I thing it worth it, than rooms could be sold much higher

Really great hotel!! Even slightly better than Sofia's Ramada! Everything was great!! From the building itself to the view!! I had a room on 2nd floor but the view overlooking the place was great!! I don't see why there are negative reviews! It really exceeded my expectations and I look forward to staying there again!!

The very white and high sized man (with also light hair) receptionist was the best, such a quality service from him, and big smile and good manners! Well done, Mr!

The hotel has a fabulous, outdoor pool which is open in the summer months. This was our second stay in this hotel. It is superbly located for exploring the centre of Plovdiv. The room was spacious with large bed.

The bed was very hard and not very comfortable.