Can’t beat the location right in the main square of the city. Only steps away from food, drinks and entertainment. Road access 30 seconds away. Very clean and the fastest elevators ever. Staff were helpful anytime we needed. Very quiet room even though you’re on the main square.

Terrible room layout and worst possible shower. Small and cramped but with a shuffle of some furniture it was comfortable enough. Bathroom flooded with an inch of water at all times due to shower.

I had an excellent stay at the hotel! From the moment I arrived, the staff was incredibly welcoming and accommodating. Despite my late arrival, they managed the delayed check-in smoothly, and to my surprise, they even upgraded me to a better room free of charge since it was available. This thoughtful gesture truly set the tone for a wonderful stay. The room was spacious, beautifully appointed, and absolutely spotless. The cleanliness throughout the hotel was impeccable, and it was clear they prioritize hygiene and attention to detail. The front desk staff spoke fluent English, which made communication seamless. They were always eager to assist with recommendations, answer questions, and ensure everything went smoothly. They were also very understanding and flexible with my request for a late check-out, which was greatly appreciated. The combination of exceptional service, cleanliness, and the surprise room upgrade made this one of the best hotel experiences I’ve had. I can’t wait to return and highly recommend this hotel to anyone looking for outstanding hospitality!

The location is perfect (it is not on the hill and near everything). The room was nice. The noice cancellation is very good and though the hotel faces a busy street it is very quiet inside. People are friendly.

I wouldn’t recommend ordering breakfast. It is in a restaurant nearby and when the hotel is crowded, the restraint is not able to manage. We waited for almost half an hour for someone just to come and take our order. They are doing their best, but they are just severely understaffed and are not good for a crowd.

Perfect location, everything is walking distance from the hotel. We went during season down time so we paid half of what the regular rate is. The staff were very friendly and nice and while the room was nice and cosy, I would not want to pay a full price for it.

The parking, which you pay for, is only available for the hours of your stay, every minute before check in or after check out is extra, so we could not arrive earlier to walk around the city. In addition, there was a weird humid smell coming from the bathroom. While the hotel was nice and looked modern, you can tell that the building is quite old and the quality that they renovated with is not very good, more like a bandage solution. The safe was not working and the doors were also not the regular heavy doors that you have at the hotels, but very simple light wood doors, doesn't give much confidence in safety.

Very nice hotel, clean room, very nice spacious bed. Everything is at walking distance from the hotel. Really nice area

The breakfast is served in a caffe next door which is fine but the first morning we were served at 10.00 am even though the breakfast hours was from 8.30 until 11.00. I’m not sure if the staff slept in from the time change or what else may have happened but the place was closed until 9.30. Also very small menu to choose from.

The Queen room was very spacious. Location is excellent. Staff very helpfull. There is paid parking around the corner from the hotel but must be pre booked in advance.

Parking at the garage around the corner was problematic. Even though we had pre booked and paid - when we came back from a day out there was no space and we were made to wait. I think the guy just got confused because he was very appologetic. The windows are absolutely filthy. covered in cobwebs.

It was a great stay for us, at the perfect location. The satff very helpfull and the facilities very very well-renovated.

The brekfast was really poor, it is optional and in another place, a coffe shop around 50 meters away. The choices very few and the quality would never mach with such a hotel, they definately should stop charging this breakfast or they should change partener.

We visited for one night only to attend a concert in Plovdiv. It was clean, modern, comfortable and easy. It’s located right at the border of the “new” and “old” city, in the new. Quiet for this location, even though our room was on the first floor. Could sleep with the windows open. Room is small but has adequate amenities and is modernity furnished and well kept. We only checked in and out - no more interactions with the staff, and all was well. Parking is off site in a small street very close to the hotel. The Roman theater could be reached in about 10pm a slow walking, Kapana is at the same distance. Overall, a very good place if you don’t insist on sleeping in tue old part of tue city. Price could be lower but yeah.

No such thing.

The location very good, easy to see all the important historical objectives. The parking spot very close to the location. Room and bathroom very clean.

We did not like that the breakfast is out of the hotel, and is expensive for what they give. The waitress did not speak english and she could not find the menu in english. The bathroom is very, very small. I could not see that in the pictures, i did not understand, if i knew i will not choose this hotel.

Good central location for all attractions, staff were helpful and arranged taxi back to airport.

Due to renovation the breakfast was served in a local cafe, but unfortunately did not start until 9.30pm which for me was very late. But this is a short term measure due to renovation of hotel restaurant so shouldn't be an issue in the future.