Wonderful food, nice staff. Cleaning lady Margo was so friendly - rare personal quality in Bulgaria. Thank you Margo for your service! Very well organized hotel with so many activities for children. Comfortable, big bed and big room. Excellent value for the price!

Due to the promotion they ran, there were so many people at the hotel. It was ok but during lunch and dinner was so overcrowded....sometimes difficult to find a table.

Good price for the money - a lot of food for all tastes, quality drinks, frendly staff at the restaurant and pool, nice animation team, good pool, perfect location also to arrive fast at the beach and shops.

The room was tidy but cleaning needed more attention - a lot of dust under the bed, bathroom not so clean, blocked and dirty tub, hallways, elevators and glass doors were dirty. Parking was with cost but very crowded and other cars were blocking ours when we had to leave. There was a lot of stress due to rhis. Staff at the reception were trying to help but did not get too involved - they said just to speak with security.

It was a pleasure staying there. The room was clean and it was really big, compared with other hotels. The restaurant was clean and you could choose from a lot of dishes, the beverages were not the one you expect but, in general it was ok. The only aspect that I would change is the coffee, it is Nescafé, which is not natural coffee. I preferred buying my espresso every day. The kids were happy, having many choices were to play. And they loved the donuts from the pools area! The beach is at 5 minutes walk.....with kids. For adults 3 minutes maximum.

The coffee is not at all quality coffee. And at this kind of hotel, you expect to drink at least in the morning one good coffee.

Our room was clean and comfortable!The swimming pool inside was with warm water +27 and careful lifeguards.The cuisine was diverse and very tasty!We enjoyed a lot!Thank you so much!

We arrived at 3:00 a.m.but our registration was at 2:00 p.m. ,it was extremely hard to wait all those long hours in the lobby.Unfortunately the law is law and we were very tired and didn’t have another opportunity…to enter the room and to relax!

Everiting was excelent ,the personal was great ,we want to sey about the lady to reception the name îs Mariana she have a great understanding about my dother Valeria ,becouse she have same problem medical ,they understanding US to give as a mea earlier to the Lunch, evean we cam earlie în the hotel, because we have chek în at 3 a click., thank you very much.

hotel and staff were fantastic. facilities were also great.food was fabulous lots of variety. great food throughout the day.

The amount of food wasted, as a lot of people just take plates of everything and then dont eat it. some were disgusting 🫣. downstairs toilets also smelt of strong urine on occasions in the womans.. aircon also not great and tv in bedroom wasn't to good.

Good place to stay with children, lots of slides, pools and places to play for kids.

Quite loud all day long, at night it’s quiet from 11 pm till 7 am. Food same almost every day, snacks not so healthy (pizza, waffles, biscuits).

good location. plenty of pools. low difficulty level water slides (my son enjoyed them). good entertainers and shows. very flexible meals schedule. the food was pretty varied and delicious (to our espectations, of course). large variety of drinks. good schedule for the bar as well. a nice 7-10 minutes walk to the beach...

parking is still a big issue in Bulgaria's seaside. the fact that an extra 20 leva/day/car fee was requested for a "so called" parking was quite bothering (2 cars...9 days ...close to 200 euros extra payment...not cool for "all inclusive" standards). some small repairements can be done in some entertainment facilities. small (150-200ml) plastic glasses were used for all beverages (no biggy for me but it could be for others).

good food - lot of vegetables, fruits, some meet, potatoes, rice, sweets.. room was big, balcony with view on the pool. near the beach - around 4 minutes to the beach (i dont understand negative reviews about stair, because there were just 42 stairs)

mattress could be not so soft

Amazing food, lots of choices, nice pools and water slides, very close to the beach.