Excellent staff service in all areas. Great location, walking distance to restaurants & shopping. My 8 yr old granddaughter & I loved the pool. Good breakfast choices. The room was fresh & very clean. Comfortable bed. I’d definitely book here again as you get good value for the price.

Found the room heater noisy, so kept it off during the night. Towel rack was inside the tub area which is handy for hanging wet bathing suits but would be nice to have a small one by the sink for hand towels.

The hotel is in a great location that's close to restaurants, shops and the ferry. We had a nice room with a balcony that overlooked the water. Having the mini fridge and microwave in the room is very handy and we appreciated the free parking on site. The complementary coffee in the lobby was also very handy. We've stayed here numerous times and have always been happy with our stay. We'll book this hotel again for our next visit.

We booked a room for three people, but there were only two chairs in the room and two chairs on the balcony. One more chair at least on the balcony would have been nice. It'd also be helpful if there was a hook or towel rod near the bathroom sink so there's some place to put your facecloth/hand towel rather than lay it on the counter.

So happy with our stay. Will certainly go back and will also highly recommend it to any of our friends. Breakfast was so much better than we expected. Such an assortment to eat and it was all good. I liked the choice of eating inside or outside. Room was very clean and cool when we walked in. Beds were so comfortable. Loved the deck to sit outside, relax and read a book.

I have no complaints.

Excellent staff service in all areas, great location, fresh and very clean room. Comfortable bed. Loved the pool & exercise room. Good breakfast selection. Excellent location, walking distance to restaurants & shopping & little park. Across busy roadway from ocean. Great value for price.

Found the heater noisy so just turned it off at night. Would be nice to have a small towel rack by the bathroom sink.

Staff were very professional, happy to help and just genuinely friendly. The rooms were really clean and had everything you needed (coffee machine, iron, ironing board, toiletries, good size TV and aircon) For a free breakfast, there were plenty of options and staff were quick to clean to free up tables. The location is close to the marina/shore/ shops. There is a car park on site The WiFi was really good :)

Price - but it was August on Vancouver Island, it was never going to be cheap.

We loved the location. Near the harbour walking distance to restaurants and boat tours. The coffee station near the entrance was a nice treat. We always grabbed a drink when leaving and returning after a long day.

Parking can be an issue at times.

The room was very comfortable and modern. Despite being off a main street and the hotel being relatively busy, we found our room to be nice and quiet. The bed was super comfortable, the room was very clean. We even had a bit of a view of the water which was lovely. I would definitely stay here again!

We had no issues with the hotel at all. The only thing we struggled with was a lot of the restaurants in the area seemed to be closed (perhaps due to covid or staffing?) which made grabbing a meal a little difficult. So, if you are planning to stay here bear in mind eating out may be tricky- this is likely true of many places right now though.

Friendly reception staff. Clean comfortable beds. Hotel very clean.

Expensive Hotel. Had worries regarding the hotel lift. Very noisy and bad smell coming from lift machinery room. Smelled like brake or clutch burning. Reported this to reception staff.

very comfortable and clean, great value for money, good location and the breakfast was a highlight!

Not much, the only issue we did have was there was not enough parking one night of our stay onsite but was soon solved once chatting to a staff member. Other than that our stay was awesome.

I love how clean it is and central location is great. The ladies in the kitchen in the morning are fantastic and so friendly!

The property doesn’t feel safe with the people on the street all hours of the night.