rooms were spacious and it’s close to all amenities. housekeepers we’re wonderful and always restocked our.room with the Kerug coffees . we loved them . very updated and renovated room we had so that was nice . front desk staff were friendly and knowledgeable. beds weee clean and spacious . overall a great stay . oh also a Chinese restaurant on site that will do room service if required which is a bonus too .

Resturant on site should offer more Canadian dishes too .

The room was a good size, clean and comfortable. The coffee provided was really good. Parking was available and the location was very handy. The white noise of the fan ensured quiet. The room had free wifi, TV and a clock radio as well as enough towels, etc. Good value for money.

The check in was a bit rough as the Ramada required a $150 damage fee deposit which was unexpected. We had a wait at check in as the charge card machine required a PIN which the guest did not know as this is unusual these days. The clerk was not helpful with options, advise or directions. Check-out was a breeze.

The room was clean and comfortable -- the bed was very comfortable, as were the room furnishings. The location was perfect... close to SkyTrain and plenty of shopping nearby. No noise issues. The staff (especially the morning staff) were friendly and helpful.

Housekeeping staff did not clean the room at any time during my four-night stay -- had to go to lobby for extra coffee and fixings each morning. Had to ask the night clerk to double check that I had prepaid for the room when I checked in, to ensure he didn't charge my card again.

The staff were very helpful, especially Sukhman (I think I spelled it correctly). She was cheerful, helpful, pleasant, and very professional. She did the checkin and even ran to check the room was ready. Very helpful. The other staff were very helpful as well.

There was a slight smoke smell in the room. I noticed other guests smoking outside their rooms, it might have come in through the air conditioner

Location, size of room, staff

Bathroom plumbing didn’t function properly. Bath plug didn’t seal (removed and used my own rubber plug), diverting tap (shower or bath) was stuck but staff loosen it next day, hot and cold taps didn’t completely shut off so dripped continually.

AC worked well which was for me the most important thing during my stay. The staff seems very friendly. Parking is right at the window of the room I had .

it is a older place and could use some more attention. I did find a few hairs but maybe I am too picky since I did run a accommodation myself and like to have it perfect. Overall a good stay.

I liked the coffee complimentary coffee machine in the lobby and the Keirig coffee maker in the room. The hotel was super quiet and there was a lot of parking.

I wasn’t impressed with the temperature of the hot tub, it was more like a luke warm bath and lots of loud children in the pool because it is a family friendly location.

it’s a motel so v functional.large room with two double beds. microwave was v useful. 1km from subway so it’s a walk if you are ok with that. nearest shops about the same distance but the ride into town is interesting and and the savings on the cheaper out of town location went on meals.

no lift. but only two floors.

The room was nice and clean. Service was very nice. Checking in and out was easy. We only stayed one night but I would have been comfortable staying longer

The location was a little out of the way, especially by bus, but it wasn't too too bad

Friendly house keeping staff, rooms are comfortable and affordable compare to other hotels available in surrey. Nice swimming pool for kids

Wifi had severe issue , despite reporting to the front desk , issue wasn’t resolved.