My stay was because of an urgent family medical issue that kept changing. I changed my room reservation and then changed it back and it was very stressful. The manager was very understanding and never complained, he was always pleasant and ultimately made sure that I had the best room for my situation without any penalty. He was great and I regret that I can't remember his name just now. I like the way the building is laid out: perpendicular to the highway. It minimizes traffic noise - even sirens - so it's very quiet. The pillows are very comfortable. The blackout curtains are very good. Better than in many pricier places.

The only hitch was a tv remote that didn't work for volume control but the tv is within 3 metres of every place in the room so it wasn't a.problem worth complaining about.

I have stayed here often over the last 2 years. For the price, this hotel is great, and I have noted incremental improvements to the property. Big shout out to Matthew, who always remembers me, and makes me feel welcome. The people at this hotel are lovely and they make me want to return.

All good.

For the price it worked very well for me. We can walk to get breakfast and dinner. The refrigerator works which is very important to me. The location is in the middle of where we want to visit. Kelowna is too far and expensive and Sicamous doesn't have enough variety.

My wife did not like that the towels were not changed daily. To me it's not the end of the world. I don't change towels daily at home either. We just went and asked for clean towels.

No breakfast but is in a perfect location and everyone was very friendly which I appreciate.

Nothing. I will certainly book there again and recommend to anyone.

The location was wonderful. Even though it is on the main thoroughfare I did not hear the traffic. Also, it is PET FRIENDLY! That is so important.

The bathroom is a little dated. However, it was clean and did what it was supposed to do.

Room was OK and smelled clean. Staff were friendly and helpful.

Bed was extremely soft and tipped up when you sat on the end. Mattress needs to be flipped. Google took us along the incorrect street around the back.

It was clean and quiet

A tad expensive. It is summer time so I suppose its there time to make cash. Not alot of options for food at night after 10. Small town.

close to everything, easy to get too.

little things like ice buckets not in rooms, ice machine not working, and glasses in the rooms would have been nice.

Great location, close to restaurants.

Could do with some new flooring, the laminate is worn off in places and rough.

Everything amazing staff