- Rooms were high ceiling and bright with a balcony overlooking courtyard. Ours was beside a lime and orange tree which was exotic for Canadians - Helpful staff. The kind of helpful where no matter our questions and requests, it was always a happy yes - Central location. Short walk or taxi to Bella Vista, Lastarria, Mercado Central, etc.

The hotel itself is on the boarder between Bella Vista and Patronato neighbourhoods. As a result it can feel kind of deserted during the day and unsafe at night especially walking north. But literally a 5 min walk to busier areas.

We (couple) stayed there for three nights and absolutely loved it! Although we arrived in Santiago really early and had to self-quarantine, they allowed us an early check-in and made sure we had everything we needed. The room was big and spacious and with the terrace it was everything we were looking for to do our quarantine. After we were able to leave and explore the city the staff was always happy to help& recommend us places. Cristian is just amazing and we absolutely loved his hospitality. But also the girl from the night shift was really friendly and nice. And even the facility manager (José) was amazing, we usually ended up talking to staff for much longer than intended because we had such interesting discussions! Honestly: this hotel made Santiago feel like our home and we will for sure be back! Nos vemos Cristian

A very accomodating hotel located very close to the Beau Art Museum, a young hip creative neighbourhood with great restaurants.. Had a very comfortable mattress, sheets, with a very plush beadspread. The entire hotel is very tastefully appointed. Would highly recommend this hotel without hesistation. The staff where very accommodating and went above and beyond to assist me with my requests.

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The hotel staff was very accommodating! They let us store our luggage early and gave us space to freshen up after a long travel day. They gave great recommendations and arranged a large taxi for us and got us a great rate to the airport.

The staff is real nice, the building is beautiful. The rooms are comfy and the whole vibe is great! I had a blast

I could hear some machine noises that were disturbing. There wasn’t toilet paper when i got there, that was a pickle, the phone to call the front desk was not working.

The staff was very helpful and so friendly! Very nice room. Clean bathroom. Good value for money.

The WiFi was poor in the room.

Beautifully designed and the use of the fully equipped kitchen was wonderful. In addition the staff were exceptionally helpful.

Great location.

More nights

the staff, particularly Ignacio was very helpful and knowledgeable of the local area. His level of service was exceptional and made our stay easy and enjoyable.

it’s well organized and clean.

it’s not updated. beds are a little tough