Room was fabulous. Beautiful and spacious with an amazing deck and full.kitchen. Great showers with amenities.

Check-in lady was very unpleasant and almost seemed like she did not care if we stayed there or not. She made sure to tell us she worked for more than one property and that she had one too many checkins that evening. Room was on 4th floow and no elevator. No assistance with bags either, not could we at least leave the car parked in front of the building to unload. No sheets on pullout sofa. Only one key upon checkin. Told us she would.give is more but it never happened.

Location - you do not get any better in Santiago. The Street comes alive at night with the restaurants and street musicians. Staff were exceptional - car/chauffeur pick up at the Airport and drop off back to the Airport early in the morning. Got ourselves into difficulty in not too great an area, WhatsApp'd the Reception and they organised a car to pick us up. In South America having this assistance was gold.

We stayed here on 3 separate occasions on our Trip, one was over a weekend and you could hear the Street noise at night. But, that's to be expected when you are staying in amongst everything.

Great location! Loved the neighborhood - lots of restaurants and bars, on a lively street. A great place from which to explore Santiago. Apartment was very nice - ours was a corner unit with floor to ceiling windows that gave a great view of the street below.

A little confusion when looking checking in. The reception desk was around the corner and down the street a bit. I think the check-in instructions could have indicated that in advance. But we pushed the button on the unit, and someone came from the reception desk to guide us. All's well that end's well.

BEAUTIFUL 2BR/2BA apartment with roof deck on the best street in the hip neighborhood of Lastarria. Convenient to all the sites especially with the metro stop about 300 feet away. Absolutely perfect in every way. Quality renovation, well equipped kitchen, luxurious linens and wonderful private roof deck for leisure alfresco breakfasts. Right out the front door we’re great restaurants, bakeries and mini markets

4 floor walk up with no lift. They offered to have a staff member bring up our luggage but we are all fit and could easily handle it. The walk up was worth having the private roof deck.

I asked for a quiet room, being a very light sleeper, and slept throughout the night in this very happening gentrified safe neighborhood of Lastarria. The check in is at Lastarria hotel round the corner. We can leave our bags there after check out as we have a late flight to catch. The location is the best for a tourist. Great restaurants, bars, street market around the corner. Our room has no outside window, which is why I could sleep well as there's lively scene and live music up till midnight. Only noise comes from thoughtless neighbors who allow the main doors to slam. But none after midnight. Helpful staff that I communicated with via WhatsApp. The small studio has a kettle, small microwave, wine glasses, and fridge with 2 glass bottles of water that we reused with tap water that's safe to drink.

We pretty much liked everything about this place. The location was perfect.the actual accommodations were exactly what we wanted and the service was second to none. When we brought a couple of issues to management they were addressed immediately. We loved our stay in Santiago and much of our enjoyment stemmed from our perfect accommodation. Thank you to everyone 👌

No negatives at all

Great location, so much space in the apartment & an amazing outdoor terrace overlooking the Andes mountains. Well equipped kitchen with everything we needed. Such a great location with restaurants literally a stones throw away.

Stairs, 4 flights to get up, then a 5th internal set of stairs inside the apartment. These had no railing inside the apartment, so are not child safe (for those travelling with children).

I expected a standard two bed hotel room but we had kitchen amenities, and a rooftop patio in ours! They were extremely helpful, and with your stay you get 20% off the cafe right near it. It's right near many of the tourist places in the lovely area and there was a cute plaza with a bunch of restaurants right across the street.

Would be nice to have airport transport, but at the same time, taxi's were easy to come by.

Lastarria was well located near parks, squares, a supermarket and many small shops and restaurants. The street scene was happening every night with vendors and musicians and dancers. Staff were all very kind and accommodating.

Sometimes, the street noise was a challenge, but it was a fair trade for the location.

Loved the comfortable apartment. Location was good.

Had to walk up 4 flights of stairs to get to our room. Also, The television was not really accessible. You couldn't us your US Netflix account, so no Netflex. I was able to use some other service zapping, but that stopped after 30 minutes? The hotel should provide streaming accounts.