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8.1

3,004 reviews

Mercure Santiago Centro

Mercure Santiago Centro

Avda Lib Bernardo O'higgins,632 Santiago Centro, Santiago, 8320000, Chile

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Air conditioning

Bar

Mercure Santiago Centro

Welcome to the Mercure Santiago Centro, a vibrant 4-star hotel located in the heart of Santiago, Chile. Just a short distance from the city center, this hotel offers convenience and comfort for all travelers. Start your day with a delicious breakfast included in the price, setting you up for an exciting day exploring the city.

The Mercure Santiago Centro boasts 3004 reviews, reflecting its popularity among guests. With prices starting from $61, this hotel provides excellent value for money. The hotel offers a range of amenities, including an outdoor swimming pool, free Wi-Fi, a fitness center, and a sun deck with a stunning view. The 24-hour front desk and room service ensure that you receive top-notch service throughout your stay.

Located at Alameda Bernardo O'Higgins 632, the Mercure Santiago Centro is ideally situated for you to discover all that Santiago has to offer. The hotel's elegant rooms feature modern amenities including air conditioning, free toiletries, and a private bathroom. Whether you're traveling for business or pleasure, this hotel offers everything you need for a comfortable and enjoyable stay. Experience the best of Santiago at the Mercure Santiago Centro.

At the Mercure Santiago Centro, we understand that travel is not just for humans - it's for our four-legged friends too! That's why we're pleased to announce that pets are allowed at our hotel, ensuring that your furry companions are also treated to a comfortable stay. Please note that charges may apply, so be sure to inquire at the front desk for more information. We believe that your entire family deserves a relaxing vacation, and that includes your beloved pets.

When it's time to cool off and unwind, our seasonal outdoor swimming pool is the perfect place to take a dip. With its stunning view, you'll feel like you're swimming in paradise. Soak up the sun on our spacious sun deck, surrounded by the beauty of Santiago. Whether you're starting your day with a refreshing morning swim or ending it with a relaxing evening dip, our pool is the ultimate oasis for relaxation.

Indulge your taste buds at our on-site restaurant, Amaranto. With its modern ambiance and international cuisine, you'll embark on a culinary journey filled with flavors from around the world. From delectable appetizers to mouth-watering main courses, our talented chefs are dedicated to providing a memorable dining experience. Whether you're a foodie or just looking for a convenient dining option, Amaranto is the place to satisfy your cravings.

When it comes to payment options, we want to make your stay as convenient as possible. Cash is accepted, and we also accept major credit cards, including Mastercard, American Express, Diners Club, and Visa. So whether you prefer to pay in cash or use your preferred credit card, we've got you covered. Your payment experience will be seamless, leaving you with more time to enjoy your stay at the Mercure Santiago Centro.

Closest airports

Comodoro Arturo Merino Benítez International Airport

8.8mi

Most popular amenities

Restaurant

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Air conditioning

Bar

Sun deck

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Landmark view

Elevator

View

Upper floors accessible by elevator

Free toiletries

Rooms

Superior King Room in Mercure Santiago Centro

Show 6 photos

Superior, King

1 Queen Size Bed

290 sqft

Landmark view

City view

Private Bathroom

Coffee machine

x4

+

x3

More details

This room features a kettle, coffee maker, air conditioning, controlled heating, a safe for laptop, and free Wi-Fi.

Show 7 photos

Junior Suite, Sofa Bed

1 Queen Size Bed

1 Sofa Bed

580 sqft

Flat-screen TV

Dryer

Tea/Coffee maker

+

More details

Guests will have a special experience as this suite features a pool with a view. Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as city views.

Classic Twin Room in Mercure Santiago Centro

Show 4 photos

Classic, 2 Double

2 Double Beds

290 sqft

Landmark view

Private Bathroom

Flat-screen TV

Dryer

+

More details

Enjoy a comfortable stay in our Classic Twin Room with 2 double beds and accommodations for 2 adults and 2 children. Take in stunning landmark views while enjoying amenities such as a private bathroom, flat-screen TV, air conditioning, and free toiletries.

Classic Double Room in Mercure Santiago Centro

Show 3 photos

Classic, Double

1 Queen Size Bed

290 sqft

Landmark view

Private Bathroom

Flat-screen TV

Dryer

x4

+

x3

More details

Experience the elegance of our Classic Double Room, a spacious 291 sqft haven for 2 adults and 1 child, featuring a comfortable Queen size bed, a private bathroom, and a flat-screen TV. Enjoy the stunning landmark views and modern amenities such as air conditioning and a dryer, making your stay truly unforgettable.

Show 6 photos

Superior, Queen

1 Queen Size Bed

290 sqft

Wifi

Minibar

Air conditioning

Refrigerator

+

More details

Superior Room with 2 Double Beds in Mercure Santiago Centro

Show 5 photos

Superior, 2 Double

2 Double Beds

290 sqft

Landmark view

City view

Private Bathroom

Coffee machine

x4

+

x3

More details

Show 5 photos

Classic

1 Double Bed

1 Twin Bed

Wifi

More details

Standard, Queen/2 Double

1 Queen Size Bed

2 Double Beds

More details

Standard includes either a queen-size bed 150-154 width or 2 double beds 131-150 width.

Show 6 photos

Executive, 2 Double

2 Double Beds

+

More details

Executive room - 2 double beds includes 2 double beds 131-150 width.

Show 5 photos

Executive, Queen

1 Queen Size Bed

+

More details

Executive Room - Queen size bed includes a queen-size bed 150-154 width.

Show 6 photos

Superior, 2 Double, Panoramic View

2 Double Beds

+

More details

Show 4 photos

Superior, 2 Twin

2 Twin Beds

+

More details

Guest reviews

8.1

3,004 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Angus

10

March 2023

I initially stayed in the Mercure for a couple of nights. To recover from an overnight long haul flight from Europe and to find my feet before flying south to Patagonia. For this it worked well. It is comfortable, value for money and has a great location. I subsequently had to return unscheduled to Santiago for emergency medical care and I spent a couple of weeks at the Mercure while attending hospital for scans, tests and doctors appointments. I had a major operation and was in hospital for a few days. I then returned to the Mercure to recover. In this time I got to know it well and I can only speak highly of it. The reception staff speak good English and are very helpful. They were happy to informally offer me any additional assistance I needed after my operation. For a longer stay the location is superb. 50m from the main Metro Line. The city centre is an easy walk. A bike rental station across the road. Main East/West and North/South bus routes pass the door. You can call an Uber including to the Airport. Which is probably the cheapest option other than the Airport bus.

🇺🇸

Tobi

10

April 2023

The pool on the 5th floor roof is fantastic with beautiful views. And the bartender, Cristobal, at the pool bar is wonderful! All the staff in the hotel are super nice and helpful. And my room on the 15th floor felt luxurious and had a great view. I also really appreciated that the hotel staff sent a letter around to everyone about potentially violent protests that could break out on the main road in front of the hotel on a scheduled day of protest. I had a flight to catch on the day of the protests and the staff were really helpful in giving me advice and direction to ensure I made my flight.

🇬🇧

Bernard

10

February 2023

spacious room overlooking Avenida Bernardo O’Higgins, at the better end of that boulevard. and only a few blocks from most of the important sights.. Good gym, 24 hr restaurant, helpful staff

The underground car park is 100 metres before the hotel entrance around the corner. it is a one way system so you have to navigate many city blocks to get back to it also, there is no pull in to unload, you are on a 10 lane highway. you need to drop off passengers and bags then work your way around to the car park on Avenida Santa Rosa. The hotel entrance is surrounded by shops, and obscured by trees, even with the Satnav telling you that you have arrived, the entrance I does not stand out clearly.

🇺🇸

Julie

8.2

January 2023

The hotel is conveniently located right next to the Santa Lucia metro station and walkable to the Centro district (Plaza de Armas, La Moneda Palace) and Lasterria and Santa Lucia hill etc. The hotel is well maintained and the staff is friendly. The rooms are spacious, modern, and well-appointed.

The bed was quite hard and the pillows were flat making it uncomfortable. However, we asked for and were provided with additional pillows, which made it a little better. Initially, we didn't have a towel for outside the shower so had to use one of the bath towels so as not to slip. The second day it was replaced. The cleaning staff did not remove our dirty coffee cups or wipe the bathroom counter down after the first day. They also didn't replace the coffee packets, so had to go to the front desk to get some more. None of these things were deal breakers...just minor inconveniences. Of more concern was that the internet worked only intermittently, which was frustrating.

🇪🇸

Isabel

8.2

August 2023

The room was clean and comfortable. Our window had nice views to the city and the cerro Santa Lucía! The staff was super friendly and helped us book a tour to visit Valparaiso. The location is great if you want to walk downtown and visit the cerros, however at night the streets can look a bit sketchy, although we didn’t have any problems moving around

There isn’t a common space to work from outside of the bedrooms, this could be a nice addition to the amenities

🇬🇧

Luke

8.2

February 2023

Clean, modern, effective hotel in the heart of Santiago. Easy access to the tube and attractions like Plaza des Arms. Front desk staff speak English well enough to help.

Nothing - it's a nice chain hotel. We were a bit confused by them holding $180 on our card on check in then refunding the difference to our room rate on checkout but I think that was more from us not speaking Spanish. Breakfast cost is a bit steep as there's lots of coffee shops nearby so we did that instead.

🇬🇧

Mcdee18

8.2

March 2023

Great location, friendly staff, nice pool and bar area. Spacious rooms

Laundry service was unavailable at the weekend, despite me being informed by the concierge/reception the previous day (on a Friday morning) that the laundry was indeed operational over the coming days. They offered a business card for a local laundrette, but this did not suit my schedule due to their limited opening hours. I would expect a 4 star hotel to ffer laundry facilities 24/7/365.

🇬🇧

Rinaldo

8.2

March 2023

We liked our spacious room and breakfast was also very nice. One particular member of staff was exceptional delivering his duties. Name? Gone from the head - that one that spoke Italian and had lived and worked in Milan. The hotel is very well located to Santiago attractions and near a underground/Metro station.

Mercure Santiago Centro is starting to look its age. Still however very good and reliable.

🇪🇪

Liina

9.1

April 2022

The location was great for us, the subway was just next to the hotel and hotel is near Lastarria area and cerro Santa Lucia is just across the road, Bellavista is also only a short walk distance away. We loved the room and the breakfast. Also the pool and its area. Most of the staff was very friendly attentive and polite. Wifi worked great. I think this hotel really is great value for money.

The pool season suddenly got over when April started. Wish we would have known that in advance. One of the staff in the breakfast crew didn't make us feel very welcomed. He was watching us like hawk just staring - we felt really uncomfortable. Each time we felt relieved when he wasn't there serving that morning. He also kept the signs describing the meals to his side, and wasn't very keen on giving the info out what was in the warmer pans. The hotel however is located in the area where there are constant protests. We were there I think for 10 days, and the traffic and everything around was closed for three times during that time. They also close the main entrance of the hotel, so i think that should be taken into account, when arriving for the very first time.

🇨🇦

Marc-andre

9.1

June 2022

Great location and beautiful room. I am glad breakfast was included with the purchase of the room as there were many vegan options which I really appreciated! Staff upon check-in were welcoming and the process was easy.

The housecleaning staff threw out food/snacks I had left in the corner of one of the counters under my backpack and other bags. It was clear I wanted to keep these items so it was frustrating coming back to the room, hungry, and finding my food had been thrown out. Staff at check-out had unnecessary attitude.

Points of Interest Around Mercure Santiago Centro

Attractions

Red House (Casa Colorada)

0.4mi

Chilean Museum of Pre-Colombian Art (Museo Chileno de Arte Precolombino)

0.5mi

National Museum of Natural History (Museo Nacional de Historia Natural)

0.5mi

La Vega Central Market

1mi

Barrio Italia

1.3mi

Mapocho Station

2.6mi

Valle Nevado Ski Resort

4.8mi

Cousino Macul

6.2mi

La Parva Ski Resort

7.3mi

Santiago General Cemetery (Cementerio General)

7.4mi

Cousiño Palace (Palacio Cousiño)

8mi

Vitacura

11.3mi

Farellones and El Colorado

20.3mi

Baños Colinas

21.2mi

Maipo Valley

22mi

Restaurants

Amaranto

Cuisines

  • International

Ambiances

  • Modern

Pools

Location

  • Outdoor

Features

  • With view

Availability

  • Seasonal

Amenities of Mercure Santiago Centro

Restaurant

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Air conditioning

Bar

Sun deck

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Landmark view

Elevator

View

Upper floors accessible by elevator

Free toiletries

Stay rules - Mercure Santiago Centro

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mercure Santiago Centro

Can pets stay with guests at Mercure Santiago Centro?

Yes, you can stay with your pet at Mercure Santiago Centro. They allow pets, although charges may apply.

What's the check-in and check-out schedule at Mercure Santiago Centro?

Planning to stay at Mercure Santiago Centro? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.

Is vehicle parking offered by Mercure Santiago Centro?

Yes, there is parking available at the Mercure Santiago Centro hotel. The parking is located on site and it is a public parking facility. It costs CLP$9,200 per day to park at the hotel and reservations are not required.

How much does a stay at Mercure Santiago Centro cost?

At Mercure Santiago Centro, prices have a starting point of $61. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.

What are the room types available at Mercure Santiago Centro?

At the Mercure Santiago Centro hotel, guests can choose from a variety of room options. The available rooms include Classic Double Rooms, Superior Rooms with 2 Double Beds, Superior King Rooms, and Classic Twin Rooms. These rooms range in occupancy from 2 adults and 1 child to 2 adults and 2 children. Smoking is not allowed in any of the rooms. The bed sizes vary between Queen size and Double beds, and all rooms have a size of 291 sqft.

What activities does Mercure Santiago Centro offer?

Guests staying at Mercure Santiago Centro can enjoy a variety of leisure amenities during their stay. They can take a dip in the outdoor swimming pool, which offers a stunning view. The pool is seasonal, so it is available during specific times of the year. For those looking to relax, there are beach chairs and loungers available by the pool.

The hotel also features a bar where guests can unwind and enjoy their favorite drinks. Additionally, there is a fitness center with state-of-the-art equipment for those who want to stay active during their stay.

Amaranto, the on-site restaurant, offers a modern ambiance and serves international cuisine. Guests can enjoy delicious meals without leaving the comfort of the hotel.

With these leisure amenities, guests can make the most of their time at Mercure Santiago Centro.

Does Mercure Santiago Centro have a pool for guests?

The Mercure Santiago Centro hotel has one pool available. This pool is only open during certain seasons and is located outdoors. It also offers a view.

Are there restaurants located within Mercure Santiago Centro?

Yes, the Mercure Santiago Centro hotel has a restaurant on site called Amaranto. The restaurant offers a modern ambiance and serves international cuisine.

Does Mercure Santiago Centro accept credit cards and cash payments?

Yes, Mercure Santiago Centro accepts both credit cards (Mastercard, American Express, Diners Club, Visa) and cash payments.