Good facilities, family friendly, with fun pool , restaurant on site and outdoor poolside buffet dinner option very convenient. Breakfast also generally large selection with pleasant outdoor seating. Rooms nice with large balcony. Staff all very nice. Lobby bar also makes great cocktails. Small stores and restaurants within walking distance. A starbucks, and KFC also to rear of building.

Had booked ocean view room but on first night this instead looked onto a construction site. Staff thankfully moved us to another room on our 2nd might which did deliver a great view as promised, and allowed us late check-out for free.

High quality of service, attention to detail. The staff is amazing and helpful.

The swimming pool was closed for 6/7 days of our stay.

The staff and the facilities were exceptional ! From the Baoan to the cleaners we felt so welcomed and taken care of! This trip was special for several reasons it was a birthday, anniversary and our first trip as parents and the staff really made our stay a great one. athe kindness the showed us and our baby girl was truly lovely. The breakfast, Buffet dinner, happy hour , birthday cake and children’s club were fantastic. They even gave us a pushchair to use for the week! I didn’t even know hotels had such a service! There was something for everyone!

They were doing pool maintenance for most of our stay. For the size of the hotel being limited to the small pool was unattractive.

Clean room with nice view of the sea, friendly staff, excellent pools give space for exercise and fun without disrupting one another, close to airport and beach, plentiful breakfast including fresh fruit and vegetables, reliable WiFi, easy access to cycle and walk along the coastal road and on the beach

Limited hours at gym, long elevator wait times, breakfast offered only Chinese options, daytime construction noises from room next door

great size room with a lonely view of the sea. the pool area is good for both adults and kids. breakfast was decent with lots of western and Asian options. supermarket, gym, Starbucks and Burger King all down stairs from the hotel. great value for money. the kids club was fantastic!

the on-site western restaurant was very slow service - waiting around an hour for pizza, pasta and a burger.

The staff of the hotel is amazing and very helpful. The hotel is very organised and was arranging tests and shopping for people, due to outbreak in Sanya. They also allowed me to change the reservation twice and stay in the same room, which was very nice of them.

Breakfast is good but not much western options. Although if you like sweet stuff for breakfast, bakery is great.

Everything was perfect. Shops and restaurants nearby. Definitely come back again. Close to airport

Location (far from the city) and beach (public beach, no private facilities)

The breakfast buffet was lovely with many Western options as well as Chinese. The staff were super friendly and helpful and some of them could communicate in English. The hotel is very close to the beach and it's very easy to get there. There were also some free drinks in the mini bar. There is a nice big supermarket downstairs with a wide variety of snacks and drinks. There are also some restaurants.

The Western Restaurant and one of the swimming pools are closed at the moment. The coffee at breakfast was cold.

Great pool, comfortable room and bed with awesome view from the balcony, good service, and nice movie theatre in the plaza underneath with reclining leather chairs! Good buffet BBQ/hotpot at the Western restaurant. 10 minute drive to the airport.

I had the food at the Western restaurant delivered to the pool, and my ham and cheese sandwich was made with fake Chinese style ham. This could be improved given it's a "Western" restaurant. They could also have a more functioning pool bar - if you ask the lifeguards they get someone to bring you a drink from inside the hotel, but no one mans the bar permanently.

It is a very chilled and relaxing hotel close to the beach. They decorated the room and gave a cake for my friends birthday. Staff are very friendly and try their best to help. Breakfast was good with a variety of options.

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