Beautiful rooms and incredible property. Friendly staff, although you may be waiting a while for someone to assist you due to the size of the place. Location is very out of town - perfect if you’re seeking some solitude and are okay with having to taxi in or walk the 45mins. The property is on a beautiful block of land and a huge pool and jacuzzi (you have to book this in advance to use)

We were in a private room and there is no sound proofing in the rooms, could hear the person next to us very clearly. A long wait for breakfast and a taxi, I suggest you account for this as we waited 40mins when they’d said it’d be a 20min wait for a taxi. There was a problem with the hot water system when we were there with nobody at front desk to help us at night or on WhatsApp. We realised this was also the reason the Jacuzzi was freezing cold. Wifi was also quite sketchy and unreliable. This place was overpriced considering you have to taxi in-and out of town, they should include a shuttle service.

The property is located about 10-15 minutes outside of town. The room was comfortable and relatively quiet. The onsite store and restaurant didn't price gouge too bad. They were flexible with the prepaid breakfast options. We ordered some food to go and it started raining while we were waiting. The lady who checked us in gave us her umbrella so we could walk back to the room. Very sweet. I wish I had gotten her name.

The property makes you download an app that asks for information that is none of their business. I almost canceled the reservation just because of this requirement. We went to take a shower around 10:00pm and realized there were no towels in our room or our daughter and friends room. Luckily we had towels from the Termales trip. The shower head in our room was busted so water was shooting out in 5 different directions. We reported it the next morning and they brought us towels.

The place is beautiful green and huge. They put on the jacuzzi at night which was really nice. Wifi worked super well and I got a welcome drink

The atmosphere was a little weird because we were only 2-3 guests at the same time. Still staff was not super attentive, when I asked them before on WhatsApp about transport from Filandia they didn't respond. They announce free yoga class but then said I had to pay. They didn't mention that the class was not in the hostel but uphill, so I arrived late. It was raining almost the whole time and unfortunately they only have two hammocks in the reception area. The room was quite dark and not super spacey. The bottom beds are super low which was not so comfortable

Beautiful property. The room we stayed at was the Suite and it was fantastic. The view from the balcony was incredible and the hammock was a great touch. The staff were absolutely great and accommodating. The location is close to the main town of Filandia, the front desk can call a Willys to ride you to the town for about 20k (Colombian pesos).

Not enough towels were given (just 2 big ones) , but no hand towel or face towel. Also, no fan or AC.

I loved the property, the staff, the room, everything was tidy and clean. just great.

I’m a remote worker, but cannot imagine working with the internet that the hotel offers, it is basically doesn’t exists. Also the road to get to the hotel is a bit complicated.

Beautiful place to calm down, wonderful landscape and an easy 20/30min walk to Filandia. The hotel is well equipped as well as the rooms - all is very new and clean. Great vegetarian breakfast. You can watch many birds in the morning or evening hours from the Veranda as there are plenty of them flying around in the hotels little garden.

The walls between the rooms are very thin so you might hear your neighbours snorring, coughing, talking etc. Just bring some earplugs and you will be happy :)

Amazing room – hot water a huge plus – lovely staff, great food (although at times a little cold with only one chef managing the kitchen) and beautiful setting. If they could've helped us arrange a taxi to Pereira airport (roughly an hour away) everything would have been perfect.

the beds are super comfortable, there is a big kitchen, the pool also has a jacuzzi. it is located in a wide natural area, perfect for relaxing and resting. the staff was super helpful with everything.

breakfast has place for improvement. it can be complicated getting to and from the village, specially at night.

Hotel and Staff were very nice and they helped us to solve our requests. The location is not far from the town Filandia by car, in the countryside. It has a good, although short, path to walk and learn about plants from the region.

Our Room was a hostel type room and it was not very well maintained, although it was clean. It was not clear for methe type of room during the booking process. But, despite this, stay was comfortable.

Comfortable rooms and the staff is super friendly. Breakfast is included and you can choose between three options.

It's quite far from Filandia. The restaurant works slowly so you have to be patient. It could be better.