This is the second consecutive year that we've spent the holidays at AC Hotel. The hotel is clean and modern. The location is great, safely walkable to Parque de los Novios with plenty of local food and entertainment. More importantly, Jonathan and his staff are attentive, kind, and professional. Quite frankly, they are the main reason we go back every year in addition to the facilities and location. We look forward to our next stay with our new AC Hotel "family" later this year.

Rooms are smaller than here in the States.

It is what you would expect of a Marriott, great service, super comfortable beds, extremely nice pool area. Extremely clean , great views from room and 3 blocks from main park and steps away from the Marina where all tours to Tayrona sail from.

A/C had a weird noise, we asked twice for additional toiletries and they never arrived. Bathroom is weird, but good water pressure

Very helpful and attentive staff - were also able to help/accommodate an early check in after a long flight! Location was also easy for walking into town and close to the beach.

It would be helpful to have parasols (or similar) by the pool to offer shade, as there was not much shaded areas to relax by the pool/outside

Location, kindness of staff

The design of bathrooms, total lack of privacy with doors that can't be locked.Toilet, sink and shower should be in the same chamber.

Great location near the marina and close to nice restaurants. The hotel was clean and service was great throughout our stay.

The check in area was a bit crowded. The staff did great but there isn't enough space for all people checking in and out.

Good location, friendly English speaking staff, comfortable bed, everything you need

Booking.com States you have a balcony but you do not, not just here at the Marriott, many hotels say they have a balcony but do not

Excellent breakfast, coffee, location in the very center, pool and many more

Difficult to exchange money and get a taxi, but this is the problm of Colombia, not the hotel

Great room and view. Pool and bar was a bonus. Very centrally located. Very kind and helpful staff.

A little expensive, however is competitive to other hotels in the locality.

I loved the cleanliness of the whole property and room. The staff was super friendly and helpful. We arrived early before our checkin and they offered to store our luggage while we waited for our room to be ready and ate lunch. The staff also helped us book safe taxis to get around the city. The amenities were also fantastic! My husband and I will absolutely come back to the AC Hotel next time we’re in Santa Marta.

The only negative thing I have to say about the property are the drinks at the bar. My husband and I ordered frozen margaritas and unfortunately these were the worst margaritas we have ever had. No alcohol or flavor. Tasted just like water. We had to order shots and ginger ale separately to make our own drinks.

The food in the restaurant is very good with lots of choice. The front desk service and pool area service was excellent. As for location, for those who want to take boat trips and know the historic center the hotel is very well located. The facilities and room were clean and we had an excellent stay.

The breakfast could be improving if they put more variety in the buffet, but everything was fresh, the fruits were very good and the food part tasty. Although the food in the restaurant is excellent, the only observation is that is not served very quickly.