The personnel is very nice and helpful. Patrick responded to my emails in a prompt manner. Simon is just exemplary welcoming: he balances being humane, likeable, hands-on and diligent. Great combination! Lucie was also nice in all our interactions. Thank you very much!

It would be really good to have an opportunity to eat in the hotel's restaurant in late evenings. May be it was just an exclusion of that kind, but when I asked for a dinner, only peanuts were available, not even a sandwich. So having room-service or at least a rounded restaurant/cafe would be a game-changer.

Location on Mysliková was great as we lived around the corner for 3 years and know this part of Prague very well. Tram is close with direct connection to hlavní nádraží (main train station). Room was a decent size, option of a lift or stairs if you are energetic getting to the room. Breakfast was excellent, plenty of options hot and cold. One of the guys on reception was excellent and friendly. Room quiet despite being on the tram line.

Sadly, the bed pillows were terrible, very flat and not at all comfortable (for us). Others may find them okay. As we were staying 10 nights we bought new pillows at IKEA to use - they are cheap but comfortable 👍

Location was near perfect - 7/8 mins walk along the river to the Charles bridge and the "busy" bits of the old city. Tram stop within 100m of the front door. An extra 150m to a major tram stop for trams to meet st parts of the city. Area is nice - no hordes of tourists but good cafes around. Hotel is being renovated - our room was a "before" but it was large, warm, airy, spotless & hugely comfortable. And any renovation works did not intrude at all. Excellent gym. Breakfast was the best on this Grand Tour - just superb with hot & cold buffet that changed slightly each day. All the staff were friendly, helpful and a delight to interact with. In short, we'll be back.

Nothing at all to dislike

The hotel was in a very good spot - just outside of the old town so it felt quiet and safe but was still very accessible. The hotel is definitely old, but it's quite charming and we liked the retro vibe. Aircon was handy for hot days. Room was completely tiled making it feel very clean.

We got two single beds instead of a double bed, which is not a problem per se, but it was slightly uncomfortable as the beds kept slipping away from each other. The breakfast spread was not outstanding, but had good selection and saved us from having to search for food first thing in the morning. The toilet had a slightly pungent smell that is common to older hotels - but it wasnt too bad really.

we are really well at . Very clean place and great professionals of the staff. They accommodated our requests (e.g. rooms on the same floor) without any problems and allowed us to leave our luggage before check-in. The breakfast is really abundant and for all tastes. From sweet to savory. It is also really very warm, even considering the cold winter in Prague. We used the sauna service for an extra charge, great price/quality . There is the possibility to use the gym without any additional charge. The position is very centrally and the description and photos present reflect what we found. Highly recommended.

N/A

Safe and secure location and walkable distance to tram as well as all major tourist attractions. Very cordial receptionists and staffs. Good variety of food in breakfast, even for vegetarians like us, very well made and presented. Fruits were in abundance to choose from. A full marks for great breakfast provided. Very spacious rooms and bathrooms plus they were well cleaned daily. Toiletries and other useful stuff like sewing kits lockers are provided in room. Again very spacious for a European hotel. Many eating joints are available nearby. Our room was overlooking a courtyard- nice view. Wifi speed was good. Gym was fine for a hotel.

Everything was great would love to visit again. Just gym equipment requires maintenance.

Everything, each normal aspect one can consider for a stay was excellent. The breakfast was great, the room was great, the location was cannot be any better. The staff was super kind and considerate, the in house bar staff was awesome too.

The mattress. I appreciate that this is much up to individual preferences, but it was too non supportive. I even considered sleeping on the floor. The cleaning service took the additional sheet away, so I had to go ask for one again at the reception. Once the cleaning service left only one set of towels while we were two.

location was perfect , everything is near, metro, tram stop. breakfast was fantastic, tasty, very big choise. cleaning was normal, they changed towels every day. stuff were good and helpful in the reception, also girls in kitchen and cleaners.

What I didn't like was the shower, which is attached to the wall, and is very impractical and very small cabin. Also bad pillows and noise from other rooms, like someone is in yours 😀 air conditioner is old and noisy. to sum up, i recommend to stay in this hotel, every hotel have something what we don’t like :)))

I loved it. The ancient Rome vibe was nice. Our rooms have been made every day and they were very clean. The bathroom was spacious and clean and had a bathtub + shower. The location is superb. Last but not least, the breakfast was amazing. A large selection of good quality food, even for a vegetarian like me. I 100% recommend it!

The only minor thing to complain about was the "hardness" of the mattress. I liked it but it was a bit harder than at home. One night the bar was closed because of low demand, that was a bummer too.

The location is good. The tram stop is just metres away and many restaurants, bars, and convenient stores just a stone's throw. The staff at the reception are so friendly & always willing to help. Special thanks to the managers there. One even helped to book my bus tickets to Berlin with his card when I could not receive OTP. Breakfast spread is good but if they change it occasionally nothing beats this wonderful hotel. I will definitely stay here again if I go back to Prague.

The floors in the room are not carpeted.