Breakfast was very enjoyable. Room was nice, though in the night it was too hot and we couldn't do much about it. Pool and spa was high quality.

Do not book a room here if you are taking a car with you! You do not have free access to the parking lot and need to have one of the staff guide you from the lobby to the parking garage and also from the parking garage to the lobby and to even open yhe garage door from the outside. The hotel staff were very kind but it's still very inconvenient. Especially if you just forgot something in the car and want to retrieve it to your room. ALSO VERY IMPORTANT the parking space is very tight and there is a high chance your car will get scratched. Just don't use the parking service. It's very expressive as well. Everything else about our stay was great.

The room was clean, and mainly quiet. The spa was very nice however there were small children allowed. Breakfast was very good, but pricey, and on the weekend there was a live harpist who very very loud.. not sure if it was necessary, but amplified the experience.

For the price, the room was very small. In the spa/pool the children were frequently screaming and laughing (this would not bother me normally but takes away from the relaxing spa vibe) It might be a good idea to have certain times available for children and other times adult-only.

Beautiful hotel, very centrally located to train station and major attractions in Prague. Delicious breakfast and relaxing spa facilities. The staff went above and beyond to make our stay amazing.

Comfortable beds and pillows Restock of coffee and tea daily and the cattle was so clean Toilet amenities was so good and luxury The shampoo , shower jel and conditioner was perfect on skin They provide treats every other days to my room like fruits and cakes The Wi-Fi was good The location is amazing few minutes to the live center of Prague and near to the train station as well The staff are friendly and co operative There was an iron and hair dryer which is important to me They lobby is so beautiful and cozy u can have your coffee or welcome drinks and fruits

Actually no thing serious but I was looking for a baggage scale to weigh them before heading to airport but they don’t have one in hotel.

Great attention. Thank you Ivaldinho for the tips. Great bellman service.

All worked well. Just imagined the room were a little bigger. For being an upgraded room.

It is a beautiful building. The staff are EXCEPTIONAL. And all of them. The rooms are all what would be called a junior suite in lesser hotels. Breakfast is yes, also exceptional. Room service is quick. Free water bottles in the room. They park your car and it is not even expensive. It is centrally located. It is really one of the better hotels I know and my prime choice for Prague. (It is also easy to reach by car).

The bathrooms have showers in a bathtub. It is anti slippery fitted but I still do not like it.

The beds and pillows were so comfy it was very hard getting up in the morning. The staff were attentive and friendly. The room service was good value, soup and a club sandwich costing the same as a club sandwich alone in local eateries. Pool and spa were fab. You can get the elevator straight down to the pool allowing you to wear your robe and slippers (all supplied) Location was great. A stones throw along the street from Wenceslas Square. The rooms were cleaned and everything replaced daily. The cocktails were also amazing. Would recommend the Lose Your Identity and Far from Home (based on movies shot there. Bourne Identity and Spiderman Far from Home. We had a wonderful stay and can't wait to go back. Thanks to all the staff.

That we couldn't stay longer.

Good hotel to stay. Friendly staff, specially Leyre. Her service was great, she is one of the best I have ever come across in the Hospitality industry. Good breakfast and a nice pool area. Safe Parking for the car and a nice building to stay at.

The guy at the entrance needs to act on the same level as his other colleagues. He’s the first one who is welcoming the guests.

Incredible space as you walk in, with cool marble floors and places to take it all in. Staff were all very professional and courteous, particularly in the restaurant, whether having dinner or breakfast. They were knowledgeable about the food and drink. On check out we had our drive to the airport arranged, at a reasonable price. The location is perfect for walking into the city, which we did each day, or catching a tram to wherever you like. The pool is quite big and nicely peaceful. Room was well proportioned and mostly had everything we needed, with good walk in shower. Immaculately clean. The fridge is good for storing drinks especially when it’s 32C outside! Breakfast is incredible with both a la carte and huge buffet selection. Top tip: find the real tea making corner with a hot water urn, selection of teas and teapots - don’t use the coffee machines as the water won’t be hot enough!

Only minor gripe was that WiFi is patchy especially when in room - would often drop out and require re-adding. In the room we’d have liked proper teabags and real milk rather than the one teabag and one capsule of UHT.

The hotel is luxurious, staff welcoming & professional. I emailed a few times prior to our stay and they were very accommodating. Hotel is very clean and of a high standard, we used the spa facilities once, which was very nice. We also stayed for breakfast during our stay, and had an evening meal on our first night which was lovely with local wine.

Our room window faced a large wall which when we arrived and opened the curtains did feel a little disappointing, however we were out sightseeing all day and the room was quiet and cool so we didn’t complain, the air conditioning unit in our room leaked into the wardrobe on the 3rd day and over my husbands clothes. We reported to reception and it was fixed promptly by the maintenance team.