We had a lovely stay at Casa Gardenia. The place is gorgeous and well decorated, with a beautiful internal garden.The room was spacious, comfortable and very clean. There are only nine rooms in total. We were the only ones on the 3rd floor where there's the nicest common area with an incredible view of the city. Best wifi we had in Ecuador, great shower and delicious breakfast. Staff is super attentive. Location is perfect, a short walk from the main sites at the Old Town. If I come back to Quito, I will stay here again.

Considering our needs, there was nothing we didn't like, but here are some things other travelers might consider. Just like most places in Quito, there's no soundproofing. However, the place was very quiet and even the street noise was minimum between 10 pm and 6 am. There's no AC but the temperature was great. I imaging it could be an issue in warm nights. Lastly, there's no elevator and it's not wheel chair accessible (like Quito as a whole). They will assist you with your bags if needed, but if you have mobility issues or extremely heavy bags, ask for the rooms on the 1st floor (i believe they are rooms 1-3).

Great view from the terrace and easy walk to all major attractions in historic center. Service was the best. Enrique delivered wine and glasses to the terrace, arranged a private tour and airport transfer, recommended great restaurants, and even helped with belt selections at the leather store across the street (we bought 4). Everyone at the hotel was nice and ready to help. This is where we will stay when we visit Quito again.

None

Location was great — right in the heart of the historic centre. And the staff were super friendly and helpful. The views are amazing, and the building itself is lovely. We really enjoyed our stay.

Our room was quite small, as was the bathroom. Nothing we couldn't live with, but occasionally the shower water temperature was inconsistent and the room was a big tight for two friends travelling together.

The staff were particularly friendly, they were very helpful and made us feel extremely welcome. The location is great if you’re wanting to explore the historic area. Our room was clean, and had all we needed for our stay. We loved the resident cat! They organised a breakfast box for us due to an early departure.

The rooms are a little light at night, they really could use block out blinds, I wore an eye mask which helped.

The location was perfect to get around the old center and for sightseeing. All the restaurants and sights were within walking distance. The breakfast was really good and you always ask for more. The best part was the staff! Everybody was extremely nice and helpful!

the view, safety of the area, the breakfast, proximity to everything (yet so very quiet) and the staff treating you with so much love and respect. I felt like I was part of their community.

that I couldn’t stay more !! will be back in a heartbeat

The staff was very friendly and knowledgeable. Breakfast was great, rooms were clean and common areas comfortable. The location was within walking distance to most attractions in the historical area. Excellent value

Noise travelled throughout the hotel and rooms could use a heater.

The location is ideally set near everything in the historic part of Quito. The view of the surrounding mountains is a plus! It was very quiet and the staff was very friendly and helpful.

Maybe the pillows could be a bit softer but no other complaints. Everything was great!

The room was quiet and comfortable, shower was good too. Breakfast was brilliant. The staff were superb and really helpful, we felt really welcome. The transfer from the airport was value for money. Highly recommended 😀

Nothing

Very good location in the historical centre. Safe area. 5 mins away from Plaza Grande by foot. Very helpful staff at the reception. Impressive view from the common terrace on the top floor.

Room needs better soundproofing.