where do I start, first of all they have an amazing hotel management, hotel is very very clean it is not expected in these regions but it was so clean, rooms have been renovated and the size is great, the staff are very kind and caring the food was incredible fresh and varied It is difficult to understand the expectations of those who do not like the food, the pool was as big as it was clean, sea ​​was perfect beach was perfect, Many thanks to ahmaud ahmet at the restaurant, a four-star employee. It is good to be close to the airport. Tours were very enjoyable. The discipline of the employees can be understood from the management of the hotel, they really do their best to make you happy, I would like to thank everyone one by one for that. I don't think you need to look for another hotel, you can't find a better place for price-performance.

are you kidding you have to be crazy not to like something :)

Beautiful hotel, very well maintained and cleaned. Superb gardens. All the maintenance, room cleaning staff, receptionists, gardeners, and kitchen staff are doing a great job. It was lovely that there was one heated large outdoor pool for adults and a little heated one ( in a different area) for little kids. Large clean beach with plenty of sunbeds and a very shallow wide lagoon - if you are there with little kiddies - you are in luck.

Bartenders are rather rude - the attitude with which they talk to you and the way they pour drinks ( the ones which are included in AI) is so slap-dash, just slosh stuff in, without following their own menu cocktail ingredients or using any measures ( everything is a slosh of appropriate local alcohol and SevenUp, whether its a whisky sour or a mojito) . It all comes in school canteen type of boring glass and the only time the cocktail is made with somewhat more care , poured into the nicer glass and decorated is when they are the paid for extra. We are not big drinkers at all, but I have found the way in which bartenders served us and talked to us almost offensive. Lets the whole establishment down. Pity.

staff was great pool was great aqua park amazing u had an option to eat at almost any hour of day (24H)

food was ok(not bad, but almost nothing to notice or share friends about) Variety of food was good but almost every day same dishes, alcohol drink were only local and not big variety, soft drinks were only pepsi (not coca cola family), but the biggest disappointment was that all the fruit juice were not fresh mango, ornages, pineapple etc' were all very sweet from not fresh fruits

The staff was super helpful and nice Very nice and clean hotel! Special thanks to Ahmed Salah from housekeeping for making us happy with all the towels design:)

1. The food is simple. Don't expect extraordinary culinary experience. 2. The hotel offers a "professional" photography shooting session for $4 per picture. The guy was really pressuring us and wanted us to pay the conversion fee from EGP to dollars because we were paying by card and not cash. He promised to edit the photos, and that they would all be in excellent quality. However, it turned out that the quality is very poor, and the editing only involved adjusting the brightness. My recommendation is not to use this service as it is a tourist trap for that price.

The hotel is very beautiful, spacious and large. Everything is nice and clean, they take care of the guests, their comfort and happiness. every one of the hotel staff care about the guests and their needs . Rooms are very clean and wide , everything you need is exist, they clean the room everyday if you ask for, they put a good amount of shampoo, conditioner, soup, napkins, toilet paper everyday. they change the bathroom towels every day. the hotel is all inclusive even the alcohol drinks. It has 5 big restaurants, one at the beach , one Italian, open buffet , and there is just one restaurant need reservation and all of them are free. The hotel has more than 3 swimming pools and they are very big. the beach is sandy , very clean and beautiful , and it has coral reefs and small fish. we had a nice time in this hotel and we thank all the stuff for their kind treatment and their help during our stay and we will definitely come back again.

nothing

Very clean spacious view of pool . All parts of hotel r clean . Staff was exceptional. Fatma and Sara from the spa were great. Also Rashed from housekeeping did an amazing job. I would give them a 5 star rating. Wifi was not bad.

Food need improvement. Lots of ood but not alot of quality dishes.

Loved the people most especially guest relation manager Mr. Magdy & Mr. Abdalal food & beverage manager both rise above others and made almost every body feel special , place is spotless clean , food is good taste variety number of outlets , animation team doing nice job, clean beach nice settings , building in general very nice well kept, lovely gardens & pools. Stayed at many top hotels in the area for many years this one is defiantly among the top 3 if they keep the current status.

The board walk is short swimming area is shallow no corals , shallow beach water. Wi-Fi signal is weak in some areas or even lost near beach area.

the views is amazing

the wifi connection

clean many swimming pool good food

all staff is very good except one i think he is head of reception he is obese i ask him to extend more one day as i feel hotel is exceptional he replied no rooms although there are rooms on booking i think he can deal with customer with better way

The property was amazing, big room with nice view, cleaning was excellent,the staff from ristorante and bar are lovely and friendly specially Mahmud Mohamed from lobby bar.4 big restaurants with fresh and very good food, proper 5 stars Hotel.

I will not recommend to use the services from diving centre located in the hotel as we had a very bad experience.we arrange with them a trip for super Safary to visit the Canyon but we never seen that, during the trip we been pushed to bay whatever they what and never had a choice to choose whatever I want. also I would like to mention when we been the reception to complain about our bad experience to the manager Magdy he wasn’t capable to help us having a reply from him that they (diving centre) are paying a lot for renting the place on the hotel.