The location was great, you just have to go outside and there is public transport that will send you to the city center easily. There was enough space in the room and bathroom. There was good A/C.

The bed was hard and i had back pain during the day from having slept in that bed.

Amazing hotel for very affordable price! Everything was beautiful and modern, staff was very friendly and helpful. We arrived early and staff had no problem to do check-in earlier so it was really nice. We also could store our luggages at reception since our departure from Düsseldorf was later than check-out. Breakfast was fabulous, a lot of variety of food! Best thing was bed which was the most soft and comfortable bed I've been laying on. I had best sleep ever here. I want to go back to Düsseldorf so I will definitely make sure, I will book this hotel again!

Breakfast variety was good. Also the room temperature was nice. The hotel is within walking distance of U-Bahn and S-Bahn. 9 stops to the city center by U-Bahn, 3 stops by S-Bahn. Also, having a Lidl supermarket right across the street is an advantage.

There was a mini bar cabinet in the room, but it was empty. It would have been better if the mini bar was full. In the hotels I've stayed in before, complimentary water was provided, but it was surprising that it wasn't here. You should know that the "do not disturb" sign you put on your room door is not always valid.

Front desk staff was professional and friendly. The room was spacious and clean, with enough room to put away your clothes and a safe to store your valuables. In the bathroom shower there was a rain shower as a regular shower head, which was very nice. The hotel is relatively easy to get to - 3 short S-Bahn stops away from the main train station. The area is fairly quiet, so we could get a good night's sleep.

The chairs in the room were not comfortable and seemed quite dated. They did not fit with the higher standard of the rest of the room. It's a small detail though.

The room was spacious, quiet and clean and I liked the view over the rooftops of Düsseldorf. The staff was friendly and helpful. The breakfast selection was amazing, so many different yummy options, really among the best I've had. I'd recommend staying there and will gladly do so again myself.

The leather covering on the wall above the bed was stained with something dark that might've been coffee...? Blood..? How did it even get there (although nope, I definitely don't want to know what the previous guests even did there). We were really tired and on a busy schedule so didn't bother about making a fuss about it, and we still had a good night's sleep. Everything else was perfectly clean though.

Our stay at this hotel was truly wonderful! The reception team was warm and welcoming, making the check-in process smooth and hassle-free. The staff throughout the hotel were friendly and attentive, always ready to assist with a smile. The room was spotless and well-maintained, ensuring a comfortable and relaxing stay. Breakfast was another highlight, offering a variety of delicious options to suit different tastes. Overall, it was a fantastic experience, and we would definitely love to stay here again. Highly recommended!

Nothing

Everything about the room and the staff experience was good. The sanitary and hygiene products were good and stocked. Appreciate that they were sustainable as it was in re-usable containers than the usual one off use storage containers. They also had the option to not use the cleaning option for the day when not required making it all the more sustainable and avoid wastage.

Felt the mattress and pillow was too comfy and gave a bit of an ache next morning. So, didnt feel to suit my needs. Breakfast was way too expensive. Hence, didnt purchase it. Could make it nominal. Also, if they could place water dispensers rather than just water in the vending machines, they would be all the more sustainable and could be well appreciated by the guests.

Staffs are always friendly and helpful. The breakfast buffet had gotten better with delicious choices loved it all.

The cleaning of bathrooms is not well done. The bathroom itself needs an upgrade. The bathroom tiles were not pleasant to be standing next to while in the shower. The bathtub had some shoes marks that I had to spend time rinsing the bathtub before taking a shower. The soaps were not replenished enough. This area for improvement could bring the overall rating down for the hotel.

The reception was friendly. Attended change of room quickly. Allowed us late check out i.e. 3p.m.

Our first room had plumbing issues that was smelling bad. We asked for a change and was done quite quickly. The replacement room however had very little shower gel left. We had only 1 bathrobe and 1 bottle drinking water. The housekeeping came with extra bathrobe and bottle of water when we were in the first room. When we told him we were changing room he said then it wasn’t necessary. But no one followed up after we changed room. Since it was for 1 night we didn’t make a fuss.

Very confortable bed, room was big enough. I had not time enough to visit the spa facilities... Very good breakfast. Is situated only at 10 minutes with S1 from the Airport and from Hbh. The S1 station is only at 5 minutes walk from the hotel.

I little disapointed that I did not find some slippers. The back view from the windows directly to a construction: I do not know about the noise during the day...