Great location. Excellent staff. 10 min from central station. Metro is 2 Min walk. The rooms were spacious and cozy.

The breakfast can dowith an upgrade in the menu.

Near rail station. Very helpful when calling for directions. Able to check in earlier. Walking distance to shops and restaurants. Location felt safe and secure. Locals very helpful. Loved having a lounge area to relax in.

All television stations are in German with German subtitles. Would of loved the option of English subtitles to watch a movie when not out and about. Think the hotel could have done a slice of cake with at least a sparkler on as we chose to celebrate our birthdays there. We were not looking for 'freebies' just a spot for 4 nights to celebrate in Dusseldorf.

Wonderful rooms. The best mattresses ever. A good night sleep is guaranteed. Nice bathroom. The location is excellent, they offer a friendly, welcoming service & dogs allowed policy which is great. Will definitely be staying again! My absolute preferred hotel. Three thumbs up!

These are minor points (doesn't impact on the overall stay or quality of the room) A blinking alarm clock in the room that was impossible to set. So not very useful and decided to unplug it instead. The mini fridge was not turned on prior to arrival. This had to be requested in reception but as the night shift was alone he could not do this. Switching the fridge on could therefore not be done until the next day when housekeeping was there.

Our stay was really nice. The receptionist was very welcoming and gave us an early check in. We could help ourselves to tea and coffee in the lounge area and mulled wine in the evening. The breakfast was very good and had some nice personal touches that we liked. The hotel is not very close to city centre but there is a metro few minutes walk and then it is 3 stops to city center so that was quite convenient. The beds were comfy and the rooms were cozy. Will def stay there again

Staff were really friendly and accommodating. Great with my kids and the dog. Really helpful to explain things like parking in the area and very attentive during breakfast times, even got the kids hot chocolates ready before asking once they knew they liked it.

The staff was very friendly and helpful. The location is ideal with great bars and restaurants in the direct area surrounding the hotel.

The parking was a bit crazy. The instructions to access the garage were not clear at all and very confusing. The number of spaces available is very limited.

Spacious, 2 bedrooms for the 3bed room. The room was clean. 2 very polite and helpful employees, one on our arrival male and a young girl the next day.

The breakfast was really basic, with so much options around the area maybe is best to avoid the extra cost. An impolite employee that couldn't speak English and was frustrated. It's a hotel for a reason, I am not expecting for them to serve, but at least be helpful and polite.

The beds were comfy and soft. Our room was at the top floor, and the hotel had an elevator. The bathroom was quite modern. Breakfast was pretty good. The hotel is close to the park and riverside, where you can go for a morning run.

There was a stranger smell in the room, but since it was a top floot, we assume it was from birds on the roof.

We had a big and spacious room (junior suite). Excellent for staying with children.

The hotel is not stroller friendly. Each time we had to carry the stroller up and down the stairs (at the entrance). Also the door of the elevator opens in a way that it is difficult to enter or exit with a stroller.

The location was perfect. Everything was within a few minutes of walking distance. The beds were super comfy. The receptionist was very helpful on every question we had. I would 100 percent recommend this hotel

The room was a bit cold