The Grand Hotel Roi Rene is exquisite !! Beautifully appointed and nice amenities. Located very close to Cours Mirabeau, within walking distance. The front desk staff is very kind & helpful. Lovely lounge for aperitif and on Fridays, they had live music. Nice sun beds by the pool, and if you go into the lounge, you can let them know you’d like pool side service.

My only complaint: come late afternoon, the pool area and our terrace has many mosquitoes. The hotel will give you bug spray but then you smell like bug spray for dinner. It would be better for the hotel to spray the property.

Breakfast was excellent with lots of choice. My en-suite included a bath and bathrobes so excellent. Room was cleaned promptly and of a good size.

There were five steps at the front entrance so not so handy if you have a heavy suitcase. On the way out one of the reception staff was very obliging and carried my suitcase up the steps but it was a bad design.

Exceeded my expectations. The best French breakfast buffet of our 4 city stays. Loved the variety and service was excellent too Also when my Marseille tour cancelled for the next day when we were to leave, the front desk exceeded my expectations in trying to help me find another tour. Made several phone calls on my behalf and when we didn’t get any answeres he recommended the tourist office web site and I got the idea of hop on hop off bus instead. The tourist office listed forest fire in area of Y your, making me aware of the problem and solution. Thanks to his service

Dinner was very disappointing. Menu was limited and what I ordered was not as it should have been. My steak was requested to be medium rare and came well done. Even the server acknowledged it wasn’t the way I ordered it. She did nothing. Service wa not attentive and not professional.

Location was great to walk into Aix. All staff were polite and helpful. Breakfast was amazing. Huge range of choice to set you up for the day Breakfast staff arranged a lovely birthday welcome for one of our party. Really went the extra mile

The stairs to upper floors were steep. I prefer to take stairs over the lifts but I didn’t feel this was a safe option .

Excellent location. Lovely breakfast lots of choice. You can also ask chef for eggs. Pool had to be booked for 2 hours a day but it worked well. You were moved if booked out but let stay if there was no demand which makes sense. It’s not a huge pool area and we felt this system was very fair. Lovely staff in all areas of the hotel.

The only small criticism is I felt that the bedroom was slightly on the small side for the price.

A couple blocks away from the city center but it was a nice morning stroll to get to the main center.

Not as convenient since it wasn't surrounded by cafes or boulangerie if you opt out of their breakfast which we didn't include in our booking. However, the complimentary coffee was good.

Hotel is lovely, has everything you need and a nice pool. Close to the centre of Aix which has loads of bars and restaurants. Staff very helpful and on site parking. Would stay there again for sure.

Parking a bit pricey but very secure.

Great hotel in a great location. Easy 5 minute walk to Cours Mirabeau and restaurants and shopping. Good pool and really nice restaurant and bar. Could not fault the service.

Nothing to add.

Centrally located within east walk to everything. Nice shower and bathroom facilities. Easy to access parking right under the hotel.

The room faces the road and it was quite noisy with the window open. but with the window shut it was fine.

Proximity to city-center. Nice staff. Nice reception and pool.

Expensive breakfast. Hotel needs refurbishing. Carpets in corridors and rooms are not clean. Some things are broken.