The hotel facility was very nice and the room was large and clean. We enjoyed the very nice pool and the laundry facilities worked as described - using my phone.

We noticed that the side, ground-level door near the pool was left open at night several times. This could have allowed a non-guest to enter and use the elevator to come upstairs. We felt insecure. The walk down the street to the hotel from the main boulevard was dark and quiet at night with random men sometimes loitering nearby.

It’s a 10-15 minute walk from the center. There are buses as well. The breakfast is good. The pool was heated in October. The bed and pillows were clean and comfortable. The staff pleasant. There is a washing machine and dryer near the breakfast area.

The breakfast is 16€ and the parking 12€ per day. Both a bit steep. The edges of the wash basin are slanting so you can’t keep things on it as they slide and fall. The drawers provided are very small so it’s not convenient. The cooking area is very basic and, you can, at the most, heat food. On the first floor, we could hear noise before the crack of dawn (either trash cans being rolled or delivery being done) and some kind of flood light coming on streaming through cracks in drawn curtains. Some lower balconies face the parking. They don’t pick your trash on the last day.

Great amount of daylight , and the windows opened in bedroom/ living area.

At least one more English speaking channel on the television. Minimal number of glasses, cups and dishes. While we appreciated the free breakfast, we were disappointed that we weren’t given some kind of discount when we experienced flooding from the water heater in the room. The contents of one suitcase and it’s contents were completely soaked and they had to be dried out before we caught the train the next morning. Changing rooms meant that we had to pack up , unpack and then pack up again for the night. It took time away from our trip. More explicit directions need too be given for guests arriving at the bus station.a

This is a fantastic place to stay, very close to the centre and a very smart hotel. The staff were exceptionally nice… once I put my rubbish in the wrong bin outside and the lady on reception had to inform me of the correct one.. she was so friendly and such a pleasure.. I wish other hotels had staff as nice as this place.. what lovely people.. first class service! 😀

Nice and quiet. A 5-10 minute walk to the historic district of Aix, so perfectly acceptable. The standard rooms on the lower floors are a good size for a couple or perhaps a young family. Nearly all staff, but especially Hary, went out of their way to be happy and helpful with us. The pool is a very decent size and well protected from the hot summer sun in the morning and later afternoon. Good to have laundry facilities, irons and drying racks available for a longer stay. We did not try the breakfast so cannot comment.

We booked a terrace room on the upper level, which cost more than a standard room. However, to make room for the terrace, these rooms are very small. In the summer it is almost impossible to use the terrace because of the heat, so after one night we downgraded to a standard room on the ground floor and were much happier. The rooms are looking a little old and tired, mainly because the initial fitout of the room was basic and budget rather than high quality. We were surprised to find out that NO cleaning or towel changes at all were included for a 7-night stay. We would have expected at least one change of towels, though we note that room cleaning is available on request for an extra charge.

The place exceeded our expectations, we stayed for one nigh, so booked something cheap and cheerful, the apartment was very clean and spacious, a short walk to the centre. Car parking also was easy, as hotel has underground parking, otherwise if you need to park on thr street could be difficult to find. Unless you want to stay in butique hotel, and pay accordingly, this place was fantastic for the value, nicer than box standard hotels.

The facilities were great, including the pool. The room was well equipped, comfortable and if a good size. The staff were very friendly and polite. The location was perfect for the station and only a 15 minute was into town. The location was also in a good area, so walking at night wasn’t a problem.

There is very little to say. The rooms probably need decoration and the bathroom flour had had water damage. There were minor issues though.

The property has exceptional people at the front desk, friendly and helpful. The reception area has a cozy place to sit and read in front of a fireplace. It was nicely decorated for Christmas. My room was comfortable with a place to work on my computer. I loved the floor to ceiling windows allowing for a lot of light. The location is excellent with easy access to both train and bus stations and a very short walk to Cours Mirabeau.

Smart tv would be a nice addition.

Very convenient for the bus station which turned out to have lots of options. Staff were really nice. Lots of space in the room. It's really suited to a small group of 2 or 3 close friends/ family and would be a nice base for a few days Kitchen quite good. Toilet is separate to bath and sink.

I would like a little milk to go with coffee. That's it.

The swimming pool was a lovely extra feature and was well looked after. The breakfasts were excellent with a good variety of choice.The kitchenette area of the rooms was very useful, particularly with good sized fridge and useful utensils/crockery.

Booked twin room with single beds but on arrival were given room with double bed. one of us then had to make up a bed on the bed settee as no housekeeping staff were available. Next day double bed was separated into two singles. However not a good introduction after a full day’s travelling.