Very close to the papal palace and friendly staff. Perfect for my purposes. To get there from the train station, follow Rue de la République to Rue Favart/Rue Carnot rather then do as I did and follow the GPS. The GPS will take you through a rabbit warren of medieval alleys with poor GPS reception.

A cone balancing on its tip is more stable than the Wi-Fi; super slow and frequent disconnects, forget about syncing you photos to e.g. iCloud overnight.

Location and personnel Beautiful building and atmosphere

What a find!! Great location so close to all the sites yet quiet at night, friendly staff, and brilliant sized room for a family. Nice and clean, with lovely smelling bathroom toiletries. We only stayed for two nights but were asked if we wanted our towels changed after the first night!- which was handy as the bath matt was rather wet from the shower. We all agreed we would stay here again!

Not a problem particularly, but it was an open sided shower (no curtain or screen) and the shower head was hard to direct - which did make the floor rather wet. Didn't have breakfast so can't comment.

A very quiet, peaceful location but central to good bars & restaurants in the area, all in the old part of town. Easy access to main sites. All amenities within walking distance. Staff were really friendly. Breakfast in the outdoor area was delightful & relaxed. Our room was beautifully maintained & cleaned in a most unobtrusive manner. We were given advance warning about the stairs & lack of a lift to our room. This was greatly appreciated.

Since we stayed on the top floor, a down-stairs toilet would have been appreciated.

We loved the location of the hotel, Our room was very quiet, with no direct sun, which was great, the facilities in the room were excellent and the bed was very comfortable. The breakfast was was fine, with good selection of Tea! The staff were very helpful

Driving to the hotel was stressful, given it was in the centre of town, The car park they recommend- Les Halles would have cost 40 euro for 2 nights, but we found that Avignon had a free car park which was an easy 10 minute walk from the hotel with its own shuttle bus Also the air con unit was behind the curtain which impaired its effectiveness.

Location was terrific. Very quiet. A charming older property with character and well looked after. I stayed several days and each day my room was tidied and bathroom cleaned. All the staff were super friendly and helpful. And loved having breakfast outside in the courtyard.

This is a charming old hotel full of character and sparkling clean. The rooms are not big or fancy, but they are well equipped with the basics. Breakfast buffet includes the basic fruit, cereal and breads plus meats, cheese, hard boiled eggs, and if the weather is nice there's a small terrace to eat on. The location is perfect for walking everywhere in Avignon. The staff is friendly and helpful.

no complaints

The location is great, just around the corner from the main attraction, the Palais des Papes. The walled city is pretty small, so you could walk to the train station in 15 minutes. The building itself is actually medieval and it has a grand staircase.

Even though the building was gorgeous, the bedrooms and bathrooms were just acceptable, nothing special. People with limited mobility should know that there's no elevator.

The location is superb. Literally two steps from the points of the main points of interest in Avignon. The room itself was reasonably sized and had all the facilities why needed. The bed was nice and comfortable. Good french breakfast (buffet). Very nice staff.

As this is an old building it has no elevator, I had to carry our suitcases to the second floor on the stairs. Specifically our room had no view. Just the wall of an adjacent building could be seen.

Location was great. We had a few minor problems with our initial room, but the staff went above and beyond to make things right. The room we were moved to was beautiful! The staff was friendly, helpful and very patient It was really nice that the reception folks had such excellent language skills and that they wanted to make sure we had a wonderful stay