The hotel is ideally located for an overnight stay either coming from, or going to the ferry, there is secure parking with CCTV. The staff were very friendly and helpful. The rooms are a decent size with a small en-suite bathroom and a large opening window with security chain, ideal on a hot, barmy night. The restaurant is a good size with a bar serving a variety of alcoholic drinks. The breakfast was plentiful and ideal for a long journey home. We will stay there again.

Nothing.

Nice small hotel. Very helpful staff. Handy for both access to and from Calais.

That’s the second time I’ve stayed and the directions to the hotel from the Chunnel are awful. The TV and WiFi systems in the hotel are very very poor and need attention. The hotel staff tried all they could to sort things but we had to give up. A shame as our trip was timed to enable me to watch a major Rugby World Cup game which I effectively missed.

This place us very welcoming, always a beer available no matter what time you arrive. Friendly staff and clean rooms.

Love to stop here and we do regularly but if the restaurant was a bit more substantial in portions we would never need to venture elsewhere for food. I once had sliced bread served with a cheese plate ? A kebab with 4 small cubes of beef? Everything here is spot on but please work on the restaurant side, please

Location excellent for access to Le Shuttle. We have used this hotel over a number of years but in particular, it has begun to improve over our 3 visits this year, staff always pleasant & obliging, cleanliness & restaurant facilities. It had become a little tired but improvements are being made, well done.

Plenty of parking on the premises, quick check in and out with friendly English speaking staff, the room had a few nice touches like the bathroom door being divided and hinged in two places so that there was enough room - very clever! Safety chain on the window. Extra piece to keep water inside the shower. Wouldn't normally see a hotel go to the trouble to put these little thngs in.

Breakfast was rather "French" even though the hotel seems to cater to the English public. The door to the room was warped so that it required strength to open and shut (with accompanying noises... sorry neighbors!)

the staff were amazing, while I was here I actually lost my dog. it was the most stressful night of my life and the hotel staff were actually responsible for finding her for me. they couldn’t help enough, contacted all the right people because of the language barrier and made me really feel comfortable and relaxed ( well as much as possible) honestly I can’t recommend it enough. thank you so so much for your hospitality it really made a dark time bearable. the rooms were lovely too just what I needed for a comfortable stay.

Excellent location to Tunnel. Reasonably sized room and a little storage space. Reasonably quiet when traffic stops. UK TV Channels Kettle and Teas Restaurant and bar on site Room Would not support large luggage

No fan or air con for hot nights. Shower floor very slippery Tiny shower, basin, toilet Smokers outside property reception Difficult access to power socket

Nice location, the rooms are a bit small but comfortable. Our room faced the front and we slept with the window open, and it was very quiet. Having a restaurant was a plus as it was raining and we didn't want to ride our motorcycles to go get dinner. The restaurant was ok, a bit pricey.

The water in the shower never gets hot, stays at room temperature.

The .Cottage is perfectly located for an overnight stay prior to getting Le Shuttle. The rooms are small but clean and comfortable with everything you need. The food is average/good. Staff are very nice. We didn’t have breakfast as we left early.

It’s all fine - the evening meal is not perfect but nicely presented and more than adequate.

Location great for the Tunnel . Breakfast was fine . Lady on reception when we arrived couldnt do enough for us when we arrived

Corridor was dangerously dark even in daylight . Couldn’t even see to get the key in the door