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+1-833-728-20412,344 reviews
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$1052 Rue Du Comte Roger, La Cit, Carcassonne, 11000, France
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+1-833-728-20412,344 reviews
1/48
Restaurant
Free wifi
Room service
Air conditioning
Bar
Terrace
Soundproof rooms
24-hour front desk
Welcome to Hôtel Le Donjon - Cœur de La Cité Médiévale! This charming 4-star hotel is located in the heart of Carcassonne, France. With its prime location just 1mi from the city center, you'll have easy access to all the attractions this medieval city has to offer.
Upon arrival, you'll be greeted by the 24-hour front desk and a staff ready to assist you throughout your stay. The hotel offers a range of amenities to ensure your comfort, including air conditioning, soundproof rooms, and free WiFi. After a day of exploring, relax in the beautiful garden or enjoy a delicious meal at the on-site restaurant.
With over 2,300 reviews, Hôtel Le Donjon - Cœur de La Cité Médiévale has proven to be a favorite among travelers. Guests praise the hotel's friendly staff, clean and comfortable rooms, and convenient location. Prices start from $105, making it an affordable option for your stay in Carcassonne.
Come and experience the magic of Carcassonne at Hôtel Le Donjon - Cœur de La Cité Médiévale. Book your stay today for a truly unforgettable trip!
Indulge yourself in the delightful dining experience offered at Hôtel Le Donjon - Cœur de La Cité Médiévale with its on-site restaurant, Brasserie Le Donjon. This family-friendly restaurant provides a warm and inviting ambiance, making it the perfect place to enjoy a delicious meal with your loved ones. Offering traditional French and local cuisine, you'll have the opportunity to savor the flavors of Carcassonne. Whether you're in the mood for a classic dish or eager to try something new, Brasserie Le Donjon is sure to satisfy your culinary desires.
At Hôtel Le Donjon - Cœur de La Cité Médiévale, we understand the importance of convenience when it comes to payment options. Therefore, we accept cash as well as major credit cards, including American Express, Mastercard, JCB, and Visa. This ensures that you have flexibility in choosing your preferred method of payment and can focus on enjoying your stay without any hassle.
When it comes to accommodation options, Hôtel Le Donjon - Cœur de La Cité Médiévale offers a variety of comfortable and stylish rooms. Whether you're traveling solo, as a couple, or with your family, there is a room type to suit your needs. From the spacious and elegant Suites, perfect for accommodating four adults and three children, to the cozy and well-appointed Superior Twin Rooms, ideal for two adults and one child, every guest is guaranteed a restful stay. Enjoy the modern amenities, peaceful atmosphere, and thoughtful design of each room, ensuring a comfortable and enjoyable experience during your visit to Carcassonne.
Embark on an unforgettable journey to Carcassonne and make Hôtel Le Donjon - Cœur de La Cité Médiévale your home away from home. With its pet-friendly policy, exceptional dining options, convenient payment methods, and a variety of comfortable room choices, this charming 4-star hotel is the perfect choice for travelers seeking an unforgettable experience in the heart of Carcassonne. Book your stay today and prepare to be captivated by the magic of this medieval city.
Closest airports
Carcassonne-Salvaza
3miCastres–Mazamet Airport
24.4miPerpignan–Rivesaltes Airport
41.2miBéziers Cap d'Agde Airport
50.5miToulouse-Blagnac Airport
58.1miRestaurant
Free wifi
Room service
Air conditioning
Bar
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Garden view
Elevator
Garden
Free toiletries
Soundproof
Show 8 photos
Superior, Double/Single
1 Double Bed
250 sqft
Minibar
x3
+
x4
More details
Superior is 248 square feet and includes either a double bed 131-150 width or a single bed 80-130 width plus desk.
Show 5 photos
Superior, 2 Twin
2 Twin Beds
250 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
The twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.
Show 5 photos
Superior, Triple
1 Twin Bed
1 Queen Size Bed
270 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x3
+
More details
Stay comfortably in our spacious Superior Triple Room, designed to accommodate 3 adults and 2 children. Featuring a private bathroom, minibar, flat-screen TV, and soundproofing, enjoy a relaxing stay with all the modern amenities you need. No smoking is allowed in the room.
Show 4 photos
Chambre Classique
1 Double Bed
170 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
Welcome to our Classic Double Room! This charming room is perfect for couples and small families who want a cozy and comfortable stay. Relax in our spacious 172 sqft room, complete with a double bed and modern amenities such as a private bathroom, minibar, flat-screen TV, and air conditioning. Enjoy a peaceful night's sleep with our soundproof walls and wake up refreshed for the day ahead.
Show 9 photos
Family, 2 Bed, Garden View
375 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV, soundproof walls, a mini-bar, a coffee machine as well as garden views. The unit has 2 beds.
Show 8 photos
Superior, 1 Queen
215 sqft
Minibar
Flat-screen TV
+
More details
The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a mini-bar, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 1 bed.
Show 8 photos
Superior
1 Queen Size Bed
215 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
Show 6 photos
Classic
1 Double Bed
1 Twin Bed
Minibar
Wheelchair accessible
+
More details
Show 9 photos
Family, Garden View
1 Sofa Bed
1 Queen Size Bed
375 sqft
Garden view
Private Bathroom
Minibar
Coffee machine
x8
+
x4
More details
Show 7 photos
Suite
2 Twin Beds
1 Queen Size Bed
375 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
x8
+
x5
More details
Show 4 photos
Superior House, 2 Single
Minibar
Wheelchair accessible
x4
+
x3
More details
2 Single Beds, Non-Smoking, Superior Room, Main House, Mini Bar is Wheelchair-accessible.
Show 4 photos
Chambre Classique, 1 Double
175 sqft
Minibar
Flat-screen TV
+
More details
The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room offers a mini-bar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 1 bed.
8.3
2,344 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇮🇪
Gill
10
August 2023
The hotel is situated right in the centre of the medieval city. It is traditional and charming in decor. I particularly enjoyed the garden, where we had some local wine every evening before going out for dinner. It is a tranquil area, quiet amongst the hustle of the narrow streets in the city. The receptionists were always so helpful and polite and gave us good recommendations for restaurants and transport for excursions. The breakfast was plentiful and tasty and the staff quick to assist and replenish the buffet. A lovely, charming stay!
One very minor detail in our room. There was no socket beside the beds to charge a phone. Only a minor inconvenience and more to do with my phone's poor battery!
🇮🇪
Adele
10
September 2023
This is my second visit to this wonderful hotel. This time I brought my husband, mother and her partner and they absolutely loved the hotel and Carcassonne. They are all planning on returning. The location is excellent, the bed was very comfortable, the breakfast was good and the staff were incredibly helpful. The two gentlemen who drove us to and from the hotel to the car park were exceptionally helpful, especially the gentleman who gave us a little historical background through the Cite on our arrival. Please pass on our gratitude, he made the start of our trip very memorable. The hotel kindly accommodated our need to be collected from the car park and driven to the hotel as we had 2 elderly disabled guests and 1 with limited mobility. This service, the lovely staff and its fabulous location are why we will keep choosing this property when visiting Carcassonne. Thank you for an incredible stay and we will return.
Everything was wonderful.
🇨🇦
Odile
10
September 2023
Smack dad in the center of the medieval city, next to the entrance to the castle, a must see. Also must see the light show in the ramparts. Extremely attentive staff, rooms well equipped, we were offered an upgrade in the garden area, very nice and quiet... fridge with water every day, toiletries, very comfortable bed and sofa bed, coffee and tea machines and complimentary cookies. Breakfast is outstanding. You can refill water bottle at the breakfast buffet. Upon arrival, they can hold your luggage until the room is ready. Hotel is high end and feels very safe.
Can't think of anything.
🇺🇸
Jacqueline
9.1
August 2023
First & foremost we found the staff friendly & helpful. An example would be Lolie who greeted & served guests in breakfast room. She was so warm & welcoming. At times the breakfast room was full of guests but she always had the buffet well stocked & provided good service to everyone & always with a smile. We enjoyed our breakfasts very much. The beautiful garden was lovely to have coffee &/or our breakfast in as well as just for relaxation at other times. The room was very quiet & clean with an extremely comfortable bed. The hotel was well situated being right in the Cite
My sister & I are both advancing in age & have mobility issues. We both felt the high bathtub to be unsafe for us. The glass partition was not stationary & there we no grab bars in the tub or toilet areas.
🇬🇧
Karen
10
September 2023
The air conditioning in the room was extremely effective in what were 3 days of extreme hot weather. The location of the hotel was perfect . I would recommend the parking on site with your luggage taken to your room as the walk to the hotel, whilst not lengthy, is over terrain that makes dragging suitcases very tiring. Jerome was a very pleasant member of staff who made us feel very welcome on arrival. Evening staff / Reception were very accommodating.
Towels in the bathroom are quite small. Curtains in the room were difficult to close.
🇨🇭
Dw
8.2
July 2023
Location is great, in the heart of medieval city, private parking outside the wall - well organised and easy to find. Excellent contact with the hotel before arrival. The hotel has a lovely courtyard, it would be awesome if breakfast would be there.
Although the room was clean the shower wasn’t, there was even someone’s shaving razor left behind right on the fittings. We booked a family room with double bed and two single beds, one of which was a rolling bed. Not a biggie because we spent there one night only but a bit misleading in terms of comfort. Breakfast was so-so (cold overcooked boiled egg spoiled my experience).
🇺🇸
Olson
8.2
April 2023
We paid for the supérieur double room and were so happy with the location! Amazing views from both windows! It was suggested we add breakfast for 15e and we were glad we did! Great selection and wonderful staff. The courtyard is delightful, even in the rain…
Room could have been cleaner ( hair in the bathtub) and better supplied (tissue box was empty, no coffee in tray). Staff when we checked in was lovely, from the navette driver to desk staff. At checkout desk staff was surly and navette driver drove at unsafe speeds. Also he was derisive about the tip, stating “presque assez pour un café” to a ten e tip.
🇿🇦
Andrew
10
September 2023
The hotel location is just amazing set right inside the castle walls, it's just surreal. From the short transfer to the hotel in the mini car from the hotels central parking area, squeezing through the ancient narrow lanes, to the hotel itself and the history it exudes. Just magical. Loved it and can't wait to return for longer. Very welcoming front of house staff who tried desperately to help us with a taxi from the station.
Nothing to do with the hotel but taxis in Carcassonne seem to be in short supply. Book well in advance!!
🇪🇸
Tomas
10
March 2023
The hotel is hosted inside one of the historical houses of Carcassone, at the very center of the medieval city, two minutes walking from the castle. The decoration inside is very charming and personnel was much helpful. It has a very nice garden at the back and a library with some interesting old books. Everybody speaks Spanish. We were hosted in a separate building with direct door to the garden, like a private apartment. Very comfortable, with chairs and tables in the garden, but next time we will try the main building. Maybe more historic. WIFI and bathroom were all right. Private cars are banned inside the Citè. You can park at a nearby parking slot reserved for hotel customers. It is only 5 min walking from the hotel but if you carry luggage, better to accept the free ride they offer.
Even if the hotel is very good value, given its location, parking is a bit expensive, taking into account there are not many alternatives.
🇮🇪
Sinead
10
March 2023
Lovely old hotel in the Old Cité of Carcassonne. Nice gardens and the rooms were fine, although slightly on the small side. Breakfast was lovely and served til 11 which was great. Staff were very polite and helpful.
Not much not to like! The old cité was a bit quiet at night, as we travelled out of season. If you're looking for more buzz, then probably better to base yourself in the new town which is a 15 min walk down the hill.
Attractions
Carcassonne Castle (Cité de Carcassonne)
0miCount's Castle in Carcassone Citadel (Chateau Comtal)
0miCanal du Midi
3.3miCabardès Wine Region
3.5miLastours Castles (Châteaux de Lastours)
8.9miBlack Mountain (Montagne Noire)
16.9miAttractions
Carcassonne Castle (Cité de Carcassonne)
0miCount's Castle in Carcassone Citadel (Chateau Comtal)
0miCanal du Midi
3.3miCabardès Wine Region
3.5miLastours Castles (Châteaux de Lastours)
8.9miBlack Mountain (Montagne Noire)
16.9miAirports
Carcassonne-Salvaza
3miCastres–Mazamet Airport
24.4miPerpignan–Rivesaltes Airport
41.2miBéziers Cap d'Agde Airport
50.5miToulouse-Blagnac Airport
58.1miBrasserie Le Donjon
Cuisines
Ambiances
Restaurant
Free wifi
Room service
Air conditioning
Bar
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Garden view
Elevator
Garden
Free toiletries
Soundproof
Activities
Tour or class about local culture
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Minibar
Restaurant
Wine/Champagne
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Garden
Outdoor furniture
Terrace
Parking
Private Parking
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
View
Garden view
Inner courtyard view
From 16:00
Guests are required to show a photo identification and credit card upon check-in
From 06:30
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Private parking is available at a location nearby (reservation is not possible) and costs EUR 22 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
American Express,
Mastercard,
JCB,
Visa,
Cash only
This property accepts cash.
Is it possible to stay with my pet at Hôtel Le Donjon - Cœur de La Cité Médiévale?
Yes, you can stay with your pet at Hôtel Le Donjon - Cœur de La Cité Médiévale. Just keep in mind that there may be additional charges for bringing your pet along.
What's the check-in and check-out schedule at Hôtel Le Donjon - Cœur de La Cité Médiévale?
Hôtel Le Donjon - Cœur de La Cité Médiévale permits check-ins after 04:00 PM and expects check-outs to be completed by 12:00 PM.
Is free parking available at Hôtel Le Donjon - Cœur de La Cité Médiévale?
Yes, parking is available at Hôtel Le Donjon - Cœur de La Cité Médiévale. It is a private parking facility located nearby the hotel and is priced at €22 per day. However, please note that parking reservation is not possible.
What's the nightly rate at Hôtel Le Donjon - Cœur de La Cité Médiévale?
Starting prices for Hôtel Le Donjon - Cœur de La Cité Médiévale are around $105. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
What types of rooms does Hôtel Le Donjon - Cœur de La Cité Médiévale offer?
Hôtel Le Donjon - Cœur de La Cité Médiévale offers various room types including suites, superior twin rooms, superior double rooms, superior triple rooms, classic double rooms, and family rooms with a garden view. All rooms are non-smoking and have different sizes ranging from 172 sqft to 377 sqft. The occupancy of the rooms varies, accommodating 2 adults and 1 child up to 4 adults and 3 children. The bed sizes range from double beds to queen size beds, with some rooms also having twin beds and sofa beds.
What activities does Hôtel Le Donjon - Cœur de La Cité Médiévale offer?
Guests at Hôtel Le Donjon - Cœur de La Cité Médiévale can spend their time enjoying the leisure amenities provided by the hotel. One of the featured amenities is the bar, where guests can relax and unwind with their favorite drinks.
In terms of dining options, the hotel has an on-site restaurant called Brasserie Le Donjon. This restaurant offers a family-friendly and traditional ambiance, allowing guests to have a pleasant and cozy dining experience. The cuisine served at Brasserie Le Donjon is French and local, providing guests with an opportunity to indulge in delicious and authentic flavors.
Overall, guests can enjoy their leisure time at the hotel by visiting the bar and the on-site restaurant for a memorable dining experience.
Are there restaurants located within Hôtel Le Donjon - Cœur de La Cité Médiévale?
Yes, the hotel has a restaurant on site called Brasserie Le Donjon. The restaurant offers a family-friendly atmosphere and serves traditional French and local cuisine.
Can I use my credit card at Hôtel Le Donjon - Cœur de La Cité Médiévale?
Yes, you can use your credit card to pay at Hôtel Le Donjon - Cœur de La Cité Médiévale. The hotel accepts American Express, Mastercard, JCB, and Visa. Cash payments are also accepted.
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