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8.3

2,344 reviews

Hôtel Le Donjon - Cœur de La Cité Médiévale

Hôtel Le Donjon - Cœur de La Cité Médiévale

2 Rue Du Comte Roger, La Cit, Carcassonne, 11000, France

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Free wifi

Room service

Air conditioning

Bar

Terrace

Soundproof rooms

24-hour front desk

Hôtel Le Donjon - Cœur de La Cité Médiévale

Welcome to Hôtel Le Donjon - Cœur de La Cité Médiévale! This charming 4-star hotel is located in the heart of Carcassonne, France. With its prime location just 1mi from the city center, you'll have easy access to all the attractions this medieval city has to offer.

Upon arrival, you'll be greeted by the 24-hour front desk and a staff ready to assist you throughout your stay. The hotel offers a range of amenities to ensure your comfort, including air conditioning, soundproof rooms, and free WiFi. After a day of exploring, relax in the beautiful garden or enjoy a delicious meal at the on-site restaurant.

With over 2,300 reviews, Hôtel Le Donjon - Cœur de La Cité Médiévale has proven to be a favorite among travelers. Guests praise the hotel's friendly staff, clean and comfortable rooms, and convenient location. Prices start from $105, making it an affordable option for your stay in Carcassonne.

Come and experience the magic of Carcassonne at Hôtel Le Donjon - Cœur de La Cité Médiévale. Book your stay today for a truly unforgettable trip!

Indulge yourself in the delightful dining experience offered at Hôtel Le Donjon - Cœur de La Cité Médiévale with its on-site restaurant, Brasserie Le Donjon. This family-friendly restaurant provides a warm and inviting ambiance, making it the perfect place to enjoy a delicious meal with your loved ones. Offering traditional French and local cuisine, you'll have the opportunity to savor the flavors of Carcassonne. Whether you're in the mood for a classic dish or eager to try something new, Brasserie Le Donjon is sure to satisfy your culinary desires.

At Hôtel Le Donjon - Cœur de La Cité Médiévale, we understand the importance of convenience when it comes to payment options. Therefore, we accept cash as well as major credit cards, including American Express, Mastercard, JCB, and Visa. This ensures that you have flexibility in choosing your preferred method of payment and can focus on enjoying your stay without any hassle.

When it comes to accommodation options, Hôtel Le Donjon - Cœur de La Cité Médiévale offers a variety of comfortable and stylish rooms. Whether you're traveling solo, as a couple, or with your family, there is a room type to suit your needs. From the spacious and elegant Suites, perfect for accommodating four adults and three children, to the cozy and well-appointed Superior Twin Rooms, ideal for two adults and one child, every guest is guaranteed a restful stay. Enjoy the modern amenities, peaceful atmosphere, and thoughtful design of each room, ensuring a comfortable and enjoyable experience during your visit to Carcassonne.

Embark on an unforgettable journey to Carcassonne and make Hôtel Le Donjon - Cœur de La Cité Médiévale your home away from home. With its pet-friendly policy, exceptional dining options, convenient payment methods, and a variety of comfortable room choices, this charming 4-star hotel is the perfect choice for travelers seeking an unforgettable experience in the heart of Carcassonne. Book your stay today and prepare to be captivated by the magic of this medieval city.

Closest airports

Carcassonne-Salvaza

3mi

Castres–Mazamet Airport

24.4mi

Perpignan–Rivesaltes Airport

41.2mi

Béziers Cap d'Agde Airport

50.5mi

Toulouse-Blagnac Airport

58.1mi

Most popular amenities

Restaurant

Free wifi

Room service

Air conditioning

Bar

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Garden view

Elevator

Garden

Free toiletries

Soundproof

Rooms

Show 8 photos

Superior, Double/Single

1 Double Bed

250 sqft

Minibar

x3

+

x4

More details

Superior is 248 square feet and includes either a double bed 131-150 width or a single bed 80-130 width plus desk.

Superior Twin Room in Hôtel Le Donjon - Cœur de La Cité Médiévale

Show 5 photos

Superior, 2 Twin

2 Twin Beds

250 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

+

More details

The twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

Superior Triple Room in Hôtel Le Donjon - Cœur de La Cité Médiévale

Show 5 photos

Superior, Triple

1 Twin Bed

1 Queen Size Bed

270 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x3

+

More details

Stay comfortably in our spacious Superior Triple Room, designed to accommodate 3 adults and 2 children. Featuring a private bathroom, minibar, flat-screen TV, and soundproofing, enjoy a relaxing stay with all the modern amenities you need. No smoking is allowed in the room.

chambre double classique in Hôtel Le Donjon - Cœur de La Cité Médiévale

Show 4 photos

Chambre Classique

1 Double Bed

170 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

+

More details

Welcome to our Classic Double Room! This charming room is perfect for couples and small families who want a cozy and comfortable stay. Relax in our spacious 172 sqft room, complete with a double bed and modern amenities such as a private bathroom, minibar, flat-screen TV, and air conditioning. Enjoy a peaceful night's sleep with our soundproof walls and wake up refreshed for the day ahead.

Show 9 photos

Family, 2 Bed, Garden View

375 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Offering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV, soundproof walls, a mini-bar, a coffee machine as well as garden views. The unit has 2 beds.

Show 8 photos

Superior, 1 Queen

215 sqft

Minibar

Flat-screen TV

+

More details

The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a mini-bar, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 1 bed.

Superior Double Room in Hôtel Le Donjon - Cœur de La Cité Médiévale

Show 8 photos

Superior

1 Queen Size Bed

215 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

+

More details

Show 6 photos

Classic

1 Double Bed

1 Twin Bed

Minibar

Wheelchair accessible

+

More details

Family Room with Garden View in Hôtel Le Donjon - Cœur de La Cité Médiévale

Show 9 photos

Family, Garden View

1 Sofa Bed

1 Queen Size Bed

375 sqft

Garden view

Private Bathroom

Minibar

Coffee machine

x8

+

x4

More details

Suite in Hôtel Le Donjon - Cœur de La Cité Médiévale

Show 7 photos

Suite

2 Twin Beds

1 Queen Size Bed

375 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

x8

+

x5

More details

Show 4 photos

Superior House, 2 Single

Minibar

Wheelchair accessible

x4

+

x3

More details

2 Single Beds, Non-Smoking, Superior Room, Main House, Mini Bar is Wheelchair-accessible.

Show 4 photos

Chambre Classique, 1 Double

175 sqft

Minibar

Flat-screen TV

+

More details

The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room offers a mini-bar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 1 bed.

Guest reviews

8.3

2,344 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇮🇪

Gill

10

August 2023

The hotel is situated right in the centre of the medieval city. It is traditional and charming in decor. I particularly enjoyed the garden, where we had some local wine every evening before going out for dinner. It is a tranquil area, quiet amongst the hustle of the narrow streets in the city. The receptionists were always so helpful and polite and gave us good recommendations for restaurants and transport for excursions. The breakfast was plentiful and tasty and the staff quick to assist and replenish the buffet. A lovely, charming stay!

One very minor detail in our room. There was no socket beside the beds to charge a phone. Only a minor inconvenience and more to do with my phone's poor battery!

🇮🇪

Adele

10

September 2023

This is my second visit to this wonderful hotel. This time I brought my husband, mother and her partner and they absolutely loved the hotel and Carcassonne. They are all planning on returning. The location is excellent, the bed was very comfortable, the breakfast was good and the staff were incredibly helpful. The two gentlemen who drove us to and from the hotel to the car park were exceptionally helpful, especially the gentleman who gave us a little historical background through the Cite on our arrival. Please pass on our gratitude, he made the start of our trip very memorable. The hotel kindly accommodated our need to be collected from the car park and driven to the hotel as we had 2 elderly disabled guests and 1 with limited mobility. This service, the lovely staff and its fabulous location are why we will keep choosing this property when visiting Carcassonne. Thank you for an incredible stay and we will return.

Everything was wonderful.

🇨🇦

Odile

10

September 2023

Smack dad in the center of the medieval city, next to the entrance to the castle, a must see. Also must see the light show in the ramparts. Extremely attentive staff, rooms well equipped, we were offered an upgrade in the garden area, very nice and quiet... fridge with water every day, toiletries, very comfortable bed and sofa bed, coffee and tea machines and complimentary cookies. Breakfast is outstanding. You can refill water bottle at the breakfast buffet. Upon arrival, they can hold your luggage until the room is ready. Hotel is high end and feels very safe.

Can't think of anything.

🇺🇸

Jacqueline

9.1

August 2023

First & foremost we found the staff friendly & helpful. An example would be Lolie who greeted & served guests in breakfast room. She was so warm & welcoming. At times the breakfast room was full of guests but she always had the buffet well stocked & provided good service to everyone & always with a smile. We enjoyed our breakfasts very much. The beautiful garden was lovely to have coffee &/or our breakfast in as well as just for relaxation at other times. The room was very quiet & clean with an extremely comfortable bed. The hotel was well situated being right in the Cite

My sister & I are both advancing in age & have mobility issues. We both felt the high bathtub to be unsafe for us. The glass partition was not stationary & there we no grab bars in the tub or toilet areas.

🇬🇧

Karen

10

September 2023

The air conditioning in the room was extremely effective in what were 3 days of extreme hot weather. The location of the hotel was perfect . I would recommend the parking on site with your luggage taken to your room as the walk to the hotel, whilst not lengthy, is over terrain that makes dragging suitcases very tiring. Jerome was a very pleasant member of staff who made us feel very welcome on arrival. Evening staff / Reception were very accommodating.

Towels in the bathroom are quite small. Curtains in the room were difficult to close.

🇨🇭

Dw

8.2

July 2023

Location is great, in the heart of medieval city, private parking outside the wall - well organised and easy to find. Excellent contact with the hotel before arrival. The hotel has a lovely courtyard, it would be awesome if breakfast would be there.

Although the room was clean the shower wasn’t, there was even someone’s shaving razor left behind right on the fittings. We booked a family room with double bed and two single beds, one of which was a rolling bed. Not a biggie because we spent there one night only but a bit misleading in terms of comfort. Breakfast was so-so (cold overcooked boiled egg spoiled my experience).

🇺🇸

Olson

8.2

April 2023

We paid for the supérieur double room and were so happy with the location! Amazing views from both windows! It was suggested we add breakfast for 15e and we were glad we did! Great selection and wonderful staff. The courtyard is delightful, even in the rain…

Room could have been cleaner ( hair in the bathtub) and better supplied (tissue box was empty, no coffee in tray). Staff when we checked in was lovely, from the navette driver to desk staff. At checkout desk staff was surly and navette driver drove at unsafe speeds. Also he was derisive about the tip, stating “presque assez pour un café” to a ten e tip.

🇿🇦

Andrew

10

September 2023

The hotel location is just amazing set right inside the castle walls, it's just surreal. From the short transfer to the hotel in the mini car from the hotels central parking area, squeezing through the ancient narrow lanes, to the hotel itself and the history it exudes. Just magical. Loved it and can't wait to return for longer. Very welcoming front of house staff who tried desperately to help us with a taxi from the station.

Nothing to do with the hotel but taxis in Carcassonne seem to be in short supply. Book well in advance!!

🇪🇸

Tomas

10

March 2023

The hotel is hosted inside one of the historical houses of Carcassone, at the very center of the medieval city, two minutes walking from the castle. The decoration inside is very charming and personnel was much helpful. It has a very nice garden at the back and a library with some interesting old books. Everybody speaks Spanish. We were hosted in a separate building with direct door to the garden, like a private apartment. Very comfortable, with chairs and tables in the garden, but next time we will try the main building. Maybe more historic. WIFI and bathroom were all right. Private cars are banned inside the Citè. You can park at a nearby parking slot reserved for hotel customers. It is only 5 min walking from the hotel but if you carry luggage, better to accept the free ride they offer.

Even if the hotel is very good value, given its location, parking is a bit expensive, taking into account there are not many alternatives.

🇮🇪

Sinead

10

March 2023

Lovely old hotel in the Old Cité of Carcassonne. Nice gardens and the rooms were fine, although slightly on the small side. Breakfast was lovely and served til 11 which was great. Staff were very polite and helpful.

Not much not to like! The old cité was a bit quiet at night, as we travelled out of season. If you're looking for more buzz, then probably better to base yourself in the new town which is a 15 min walk down the hill.

Points of Interest Around Hôtel Le Donjon - Cœur de La Cité Médiévale

Attractions

Carcassonne Castle (Cité de Carcassonne)

0mi

Count's Castle in Carcassone Citadel (Chateau Comtal)

0mi

Canal du Midi

3.3mi

Cabardès Wine Region

3.5mi

Lastours Castles (Châteaux de Lastours)

8.9mi

Black Mountain (Montagne Noire)

16.9mi

Restaurants

Brasserie Le Donjon

Cuisines

  • French
  • Local

Ambiances

  • Family Friendly
  • Traditional

Amenities of Hôtel Le Donjon - Cœur de La Cité Médiévale

Restaurant

Free wifi

Room service

Air conditioning

Bar

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Garden view

Elevator

Garden

Free toiletries

Soundproof

Stay rules - Hôtel Le Donjon - Cœur de La Cité Médiévale

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hôtel Le Donjon - Cœur de La Cité Médiévale

Is it possible to stay with my pet at Hôtel Le Donjon - Cœur de La Cité Médiévale?

Yes, you can stay with your pet at Hôtel Le Donjon - Cœur de La Cité Médiévale. Just keep in mind that there may be additional charges for bringing your pet along.

What's the check-in and check-out schedule at Hôtel Le Donjon - Cœur de La Cité Médiévale?

Hôtel Le Donjon - Cœur de La Cité Médiévale permits check-ins after 04:00 PM and expects check-outs to be completed by 12:00 PM.

Is free parking available at Hôtel Le Donjon - Cœur de La Cité Médiévale?

Yes, parking is available at Hôtel Le Donjon - Cœur de La Cité Médiévale. It is a private parking facility located nearby the hotel and is priced at €22 per day. However, please note that parking reservation is not possible.

What's the nightly rate at Hôtel Le Donjon - Cœur de La Cité Médiévale?

Starting prices for Hôtel Le Donjon - Cœur de La Cité Médiévale are around $105. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.

What types of rooms does Hôtel Le Donjon - Cœur de La Cité Médiévale offer?

Hôtel Le Donjon - Cœur de La Cité Médiévale offers various room types including suites, superior twin rooms, superior double rooms, superior triple rooms, classic double rooms, and family rooms with a garden view. All rooms are non-smoking and have different sizes ranging from 172 sqft to 377 sqft. The occupancy of the rooms varies, accommodating 2 adults and 1 child up to 4 adults and 3 children. The bed sizes range from double beds to queen size beds, with some rooms also having twin beds and sofa beds.

What activities does Hôtel Le Donjon - Cœur de La Cité Médiévale offer?

Guests at Hôtel Le Donjon - Cœur de La Cité Médiévale can spend their time enjoying the leisure amenities provided by the hotel. One of the featured amenities is the bar, where guests can relax and unwind with their favorite drinks.

In terms of dining options, the hotel has an on-site restaurant called Brasserie Le Donjon. This restaurant offers a family-friendly and traditional ambiance, allowing guests to have a pleasant and cozy dining experience. The cuisine served at Brasserie Le Donjon is French and local, providing guests with an opportunity to indulge in delicious and authentic flavors.

Overall, guests can enjoy their leisure time at the hotel by visiting the bar and the on-site restaurant for a memorable dining experience.

Are there restaurants located within Hôtel Le Donjon - Cœur de La Cité Médiévale?

Yes, the hotel has a restaurant on site called Brasserie Le Donjon. The restaurant offers a family-friendly atmosphere and serves traditional French and local cuisine.

Can I use my credit card at Hôtel Le Donjon - Cœur de La Cité Médiévale?

Yes, you can use your credit card to pay at Hôtel Le Donjon - Cœur de La Cité Médiévale. The hotel accepts American Express, Mastercard, JCB, and Visa. Cash payments are also accepted.