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+1-833-728-20412,092 reviews
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$10118 Rue Camille Saint-Saens, Carcassonne, 11000, France
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+1-833-728-20412,092 reviews
1/48
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Sun deck
Welcome to Mercure Carcassonne La Cité - entièrement rénové, a charming 4-star hotel located in the beautiful city of Carcassonne, France. This hotel is just 1.2mi away from the city center, offering convenient access to all the major attractions. With 2092 rave reviews, you can trust that your stay here will be nothing short of excellent.
The hotel offers comfortable and soundproof rooms, ensuring a peaceful night's sleep. Start your day with a delicious breakfast, served by the friendly staff. Take a refreshing dip in the outdoor swimming pool or relax on the sun deck, enjoying the beautiful surroundings. The hotel also offers free Wi-Fi, private parking, and a 24-hour front desk for your convenience.
Mercure Carcassonne La Cité - entièrement rénové is also pet-friendly, so you can bring your furry friend along for an additional charge. There is a restaurant and bar on-site, offering delectable meals and drinks. With amenities like these and a minimum price starting from $101, this hotel is the perfect choice for your stay in Carcassonne. Book now and create unforgettable memories in this charming French city.
After a day of exploring the enchanting city of Carcassonne, come back to Mercure Carcassonne La Cité - entièrement rénové and take a refreshing dip in the outdoor swimming pool. Located on the premises, this seasonal pool offers a serene and picturesque setting for you to relax and unwind. With a shallow end and a stunning view, it is the perfect spot to soak up the sun and enjoy the beautiful surroundings. Please note that the pool is for adults only, ensuring a peaceful and tranquil atmosphere.
Indulge in the delectable cuisines of France at the on-site restaurant, LA VICOMTE. Immerse yourself in the traditional ambiance as you savor French and local dishes prepared by skilled chefs. Whether it's a romantic dinner or a casual lunch, LA VICOMTE offers a culinary experience that will tantalize your taste buds and leave you craving for more. Don't forget to pair your meal with a fine selection of wines and spirits available at the bar.
At Mercure Carcassonne La Cité - entièrement rénové, your comfort and convenience are highly valued. In addition to cash payments, the hotel accepts major credit cards such as Visa, American Express, and Mastercard, making it easy for you to settle the bill. With friendly and attentive staff available at the 24-hour front desk, you can rest assured that your needs will be taken care of throughout your stay.
Immerse yourself in the enchanting city of Carcassonne at Mercure Carcassonne La Cité - entièrement rénové. With its charming ambiance, pet-friendly policy, refreshing pool, tantalizing dining options, and convenient payment options, this hotel is the perfect choice for a memorable and enjoyable stay. Book now and create unforgettable memories in the heart of beautiful France.
Closest airports
Carcassonne-Salvaza
3.3miCastres–Mazamet Airport
24.4miPerpignan–Rivesaltes Airport
41miBéziers Cap d'Agde Airport
50.2miToulouse-Blagnac Airport
58.3miRestaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Sun deck
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Soundproof
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Superior, 2 Twin, Sofa Bed
2 Twin Beds
310 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
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More details
Stay in our spacious Superior Twin Room with Sofa Bed, offering 312 sqft of comfort for a maximum of 3 adults and 2 children. Enjoy modern amenities such as a private bathroom, minibar, coffee machine, and flat-screen TV, ensuring a relaxing stay for your whole family.
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Privilege, Double
1 Double Bed
1 Sofa Bed
325 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
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More details
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Standard, 2 Twin
2 Twin Beds
195 sqft
Private Bathroom
Flat-screen TV
Dryer
Air conditioning
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x6
More details
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Standard Room
1 Double Bed
195 sqft
Private Bathroom
Flat-screen TV
Dryer
Air conditioning
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More details
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Privilege, 2 Single, Trundle Bed
325 sqft
x4
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x3
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Privilege Room - two single beds and a trundle bed for 2 people is 323 square feet and includes 2 single beds 80-130 width.
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Privilege, Double, Trundle Bed
1 Double Bed
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Classic, Double
1 Double Bed
x4
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x3
More details
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Classic, 2 Twin
2 Twin Beds
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Superior, 2 Twin
2 Twin Beds
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More details
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Run of House
x10
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x6
More details
Room Run Of House
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Premium
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Prvilege, 2 Single
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8.2
2,092 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇹🇭
Elaine
10
August 2022
very clean and amenities were great- pool area was beautiful and very French style , we had pool access from our room. location : 5 min walk to the citee carcasconne( the walled old city) and then a 25 min walk to new center but there is also a bus outside the hotel to bring you to the new center for only 1€pp and brings you to the center in a few minutes !! but the walk to new center is beautiful as going over the old bridge and site seeing. staff were great and very accommodating for example one of the family members I was with had to store medication in a fridge (none in room) and use it daily and this was made so simple by staff!
nothing really ! perhaps the breakfast is over priced at 16€pp I wouldn’t include it in my stay as it’s just breads cheese cured meats and pancakes - instead there was beautiful bakery that is worth checking out 500m from hotel and a baguette is 1.25€ and delicious
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David
8.2
July 2023
Hotel is 5 minutes walk to the old city. Hotel is a very relaxing place to stay and the quality of food in the restaurant was a very pleasant surprise. The dinner we had was a match for the best meals we had at any of the restaurants.
I would have given the hotel top marks but for 2 things: 1. the room we were in on the ground floor was quite small - nowhere to sit at a table. 2. It was difficult to find shade in the garden and around the pool - no umbrellas or shades of any kind apart from a blind over the restaurant patio door. This is a comment about Carcassonne rather then the hotel - it is very difficult to find good vegetarian food, and if you are vegan - forget it or really do your research beforehand.
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Loobabes
9.1
September 2023
The staff were super friendly and helpful. There was a great braekfast with fruit yogurt cold meats bread jams and honey scrambled eggs susage and bacon as well as coffee juice and pastries. 3mins and you at the Narbonne Gates to the Cite. The air con was very welcome.
The storage sace in the roomis quite restricted. The room wasn't ready at the stated time there was a short wait in the lounge. The storage shelves were wet after the clean. The cardboard cups are a bit naff. The bath robes need to be avalible for all room types even if to hire.
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Jo
10
September 2023
Been coming here for a number of years and always come back. Great to see it still maintains its high standards and has been recently refurbished. The housekeeping is fab and rooms are clean to perfection. We had a privilege room which had a great view of the pool and the addition of robes. Also got complimentary soft drinks in the fridge. Wine at the bar was local and a very reasonable price and good quality. Staff were also polite and helpful. There is also a fab pool and terrace. We didn’t eat at the hotel but seemed a lot of people did so will do next time
Everything was really good
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David
9.1
September 2023
Excellent location near the castle. Rooms were very clean and well kept.
One staff was very rude during breakfast. A number of guest found it difficult to work out the coffee machine and when asking one particular staff, the staff was very rude and seemed agitated that the guest found it difficult to work out the coffee machine. In my case she, abruptly told me off in French and demonstrated to me how to use the machine as I was a child. Very rude and she let the other staff members and hotel in general down. She was there to provide a service and not there to scold people struggling to use the coffee machine.
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Helen
9.1
August 2023
Location was fabulous - a short walk from both the medieval city and old town. Airport shuttle bus dropped us within a two minute walk of the hotel. The grounds were beautiful - well maintained with olive trees and agapanthus. A peaceful haven away from the summer crowds. We loved the huge pool and clean changing rooms. There were plenty of sunbeds and enough shade. And the salad and rosé we had for lunch on our last day was the best we had tasted during our whole trip to Carcassone. We also loved our room with French doors to a terrace - and the blackout curtains and very comfortable beds and pillows ensured a great night’s sleep. The staff were also all incredibly friendly and helpful.
Would have liked a small fridge in room for milk for morning tea - plus china cups and sauces and glass water glasses rather than paper cups.
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Alison
8.2
June 2023
Room was lovely. Swimming pool was clean and easily accessed. The hotel had beautiful, well kept gardens and nice areas to sit both inside and out. The location was close to the Medieval City and was very quiet and also had a relaxed atmosphere. The chambermaids were friendly and helpful.
The first evening meal we had was very nice. However, the staff in the dining room were not very well trained and they didn't seem to know what they were doing a lot of the time. Other meals we had were mixed and the system of writing the salad ingredients and menu request was cumbersome. The description of the courses didn't always match what was the actual meal. It would be helpful if at least one of the staff could speak English to help with ordering food.
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Mariia
9.1
September 2023
Our room was spacious and had everything one can want) I loved both the location (10 min from the castle), garden with the pool (castle is not seen from the pool ;) ) - bar and breakfast. The price seemed too costly, but all options around had even more costs (we needed parking and rooms enabled for limited mobility). I loved the choice of tea and complimentary drinks in the room
Room was too cold - maybe something was wrong with our conditioning system, yet we were freezing and had to switch it to warming Lights are really dim, there is no ceiling lamps or ambiente light - looks like it was an old building adjusted to new use - so don't expect too much lighting in the rooms. But - our room had a peak onto the castle, in the corner window, which was really nice))
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Nicola
9.1
July 2023
The hotel is perfectly placed with a view of the castle from our room. Our room was very comfortable and the garden and pool area were very pleasant.
As a small point, some information would have been welcomed about use of towels for the pool as it was not clear whether we could take the towels from the room or if and how to get specific towels for use at the pool (most people seemed to be using white room towels but a few others had blue towels which may have been for pool use but this wasn't clear....)
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Lisa
9.1
August 2023
The Hotel is so convenient for the castle. It really is 5 minutes walk. Spotless hotel . Low rise with only two floors and very well equipped and modern bathrooms. 89 rooms I think. We didn’t try breakfast but many did ( we liked to try different places within the castle ). There always seemed enough sun beds particularly in the Early afternoon After sightseeing. Pool was nice and had its own pool bar. Mixture of customers - quite diverse from young families to business folk. Dogs are allowed too 🐶😃👍
Nothing not to like 👍
Attractions
Carcassonne Castle (Cité de Carcassonne)
0.3miCount's Castle in Carcassone Citadel (Chateau Comtal)
0.3miCanal du Midi
3.1miCabardès Wine Region
3.7miLastours Castles (Châteaux de Lastours)
8.8miBlack Mountain (Montagne Noire)
16.9miAttractions
Carcassonne Castle (Cité de Carcassonne)
0.3miCount's Castle in Carcassone Citadel (Chateau Comtal)
0.3miCanal du Midi
3.1miCabardès Wine Region
3.7miLastours Castles (Châteaux de Lastours)
8.8miBlack Mountain (Montagne Noire)
16.9miAirports
Carcassonne-Salvaza
3.3miCastres–Mazamet Airport
24.4miPerpignan–Rivesaltes Airport
41miBéziers Cap d'Agde Airport
50.2miToulouse-Blagnac Airport
58.3miLA VICOMTE
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Sun deck
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Soundproof
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Upper floors accessible by stairs only
Wheelchair accessible
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic room available
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Dryer
Electric kettle
Living Area
Desk
Sofa
Media & Technology
Flat-screen TV
iPod dock
Satellite channels
Telephone
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Outdoor swimming pool
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not possible).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
Can I bring my pet to Mercure Carcassonne La Cité - entièrement rénové?
Yes, you are allowed to stay with your pet at Mercure Carcassonne La Cité - entièrement rénové. Please note that charges may apply for bringing your pet.
When are the check-in and check-out times for Mercure Carcassonne La Cité - entièrement rénové?
Mercure Carcassonne La Cité - entièrement rénové permits check-ins after 03:00 PM and expects check-outs to be completed by 12:00 PM.
Does Mercure Carcassonne La Cité - entièrement rénové offer complimentary parking?
Yes, there is parking available at the Mercure Carcassonne La Cité - entièrement rénové hotel. The parking is free and private, and it is located on-site. However, it is not possible to make a parking reservation.
How much does a stay at Mercure Carcassonne La Cité - entièrement rénové cost?
At Mercure Carcassonne La Cité - entièrement rénové, prices have a starting point of $101. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
Which room categories can I book at Mercure Carcassonne La Cité - entièrement rénové?
The Mercure Carcassonne La Cité hotel offers a variety of room types including Privilege Double Rooms with a sofa, Superior Twin Rooms with a sofa bed, Standard Twin Rooms, and Standard Double Rooms. Smoking is not allowed in any of these rooms. The Privilege Double Rooms and Standard Double Rooms accommodate 2 adults and have a double bed, while the Superior Twin Rooms accommodate 3 adults and have 2 twin beds. The Standard Twin Rooms accommodate 2 adults and also have 2 twin beds.
Which amenities can guests enjoy at Mercure Carcassonne La Cité - entièrement rénové?
Guests at Mercure Carcassonne La Cité can spend their time enjoying a range of leisure amenities. They can relax by the outdoor swimming pool, take a dip in the pool to cool off, or soak up the sun on the sun deck. The pool offers a shallow end and a view for added enjoyment.
For dining options, guests can visit the on-site restaurant, LA VICOMTE, which offers a traditional ambiance and serves French and local cuisine.
Additionally, the hotel provides beach umbrellas and chairs/loungers for guests who want to enjoy the beach.
Guests who are looking to stay active can make use of the fitness center available at the hotel.
With these amenities, guests can enjoy a comfortable and enjoyable stay at Mercure Carcassonne La Cité.
Does Mercure Carcassonne La Cité - entièrement rénové feature a pool area?
The hotel has one pool that is available during certain seasons. It is an outdoor pool with a shallow end and offers a view. However, it is restricted to adults only.
Does Mercure Carcassonne La Cité - entièrement rénové feature its own restaurants?
Yes, the hotel has a restaurant called LA VICOMTE. It offers traditional ambiances and serves French and local cuisines.
Can I use my credit card at Mercure Carcassonne La Cité - entièrement rénové?
Yes, you can use your credit card at Mercure Carcassonne La Cité - entièrement rénové. The hotel accepts Visa, American Express, and Mastercard as payment methods. Additionally, cash payments are also accepted.
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