I chose Ibis styles la Cité Hotel by mistake, I thought I booked the one near the Old Bridge, but this was the best mistake I've ever made. The environment is fantastic, it's very quiet, I had the best sleep I could have. Rooms not too large but ok, and very clean. Bathroom v.good, shower works fantastic. But the best thing here is the Garden and the pool with sunbeds and sun-umbrellas where you can chill in the heats of summer ,what we just experience. Breakfast was good, just what you need. And also hotel is v.close to the main attraction of Carcassonne, which is Old City with the castle, easy walkable. There is also bus stop for the airport around and local buses "2" stop which takes you either to the shopping area or to the Lake de la Cavayère. I would book again if I come again. I was solo traveler but for families with kids excellent choice.

Nothing really to mention, maybe the only thing was bedside table light, which was not working and I mentioned to reception if they can change the bulb, but that not happened during my three days. But I managed without.

The customer service was excellent from all the staff but special kudos to Gail and Sebastian. The food served at breakfast and dinner. The bedroom was spacious and comfortable. Comfy bed, nice bathroom and decent shower. The hotel has a lovely outdoor pool but as it was quite chilly it wasn't in use (end Sep)...unusually chilly for this time of year. But it was sunny! The proximity to the medieval city.

Nothing really. Maybe just abit of a trek to the main town center.

The staff were helpful and friendly. The breakfast was lovely, a good selection of food. The pool looked good, although I didn't use it myself. The bed and pillows were extremely comfy and well beyond expectation. Although there is no kettle in the rooms, tea and coffee are available for free down near reception. There is also a water dispenser which was very useful. It is a 5-10 minute walk to the citadel.

This is not a reflection of the hotel at all but as a solo traveller, travelling just off season, I didn't feel very comfortable going out at night. There weren't many people about and the area appeared run down in places. That is in no way the fault of the hotel, simply something less adventurous travellers might want to consider. I gather it is much busier in the main season with more people about. I still had a lovely time.

Very close to La Cité de Carcassonne, clean, comfortable bed, lots of light (we had the corner room normally reserved for wheelchair access. Not sure why we were given this room, tbh), generous breakfast, great shower. Staff were polite and helpful and not overly solicitous. We had dinner in the restaurant and it was very good.

I wish the room had a mini fridge and provided drinking glasses/cups,

The hotel was very well located near the medieval town. There is a parking availlable at the hotel. The room had a good space, the beds were conforfable and the bathroom was very large for Ibis' standards. The sfaff was very polite.

Overall the room was clean. However, we found two points that let us very uncomfortable: one towel was not clean and we had to request for another/ the shower also had a cleaning problem: there was a hair stucked in the part where the water comes out and we had to clean it in order to use it.

The staff are really friendly, the room had lovely comfy beds, the bedroom area was quiet at night, lovely swimming pool, great selection of food for breakfast. There isn't any kettle in the rooom but at reception there is a kettle, tea and coffee and also a cold water dispenser for filling your reusable bottle. The hotel is only 10 minutes walk from the medieval castle and 15 minutes walk from the town centre. Ideal location for a good price.

The glass panel on the side of the bath isn't long enough so the entire bathroom gets a shower when someone uses the shower. The cups at the tea/coffee station in reception are paper. Real cups that can be washed are more environmentally friendly

Very good hotel at walking distance to the medieval city. Easy to find, with free parking. Quiet at night. Good quality bedding and toiletries, lots of space for your own stuff both in the bedroom and in the bathroom. Heating can be turned off. Excellent breakfast with variety of quality food both salty and sweet. Very kind staff, we could check-in a little earlier

Great location with secure parking a 10 minute walk from the medieval city of Carcassonne. The room was typical of an Ibis Styles hotel - perfectly comfortable, clean and functional - ideal for a one or two night stay. Breakfast was a full buffet (ability to cook boiled eggs aswell) but quite busy at peak times! However the staff were excellent at replenishing items constantly throughout the breakfast period. I have to also mention that the car park is filled with beautiful Chinaberry trees which were in full bloom during our visit and the scent as we walked into the hotel was fabulous! An extra bonus from nature!

It was very disappointing that the swimming pool was out of commission, apparently because it was waiting to be serviced. However we felt this should have been done much earlier in the season as it would have been great to have cooled off in the pool as the temperature was in the high 30’s the days we were there.

Excellent location, 5 minutes walk to the medieval City. Friendly staff, particularly Alex at night, who went above and beyond, very comfortable beds and excellent food both at Breakfast and for a meal in the evening, should you want to stay at the Hotel to eat.

Only small issue, air conditioning could have been a little lower temp as only 22 at lowest.

Great breakfast selection, very clean room and facilities with bright appearance and little stories with reference to Carcassone's history, friendly staff, casual atmosphere, green outside area, quiet location in short walking to La Cité, even city centre was within walking distance.

Bummer that the pool was closed despite temperatures still being warm. Air in the room felt dry but thankfully we were able to open a window.