We loved the cool boutique styling, we had two completely different rooms. The rooms were spotless, the bathrooms were very smart. The pool area is lovely, we spent lots of time there. Lovely breakfast, with as much gorgeous local apple juice as you could drink.

The one thing we noticed was that one front of house person looks after serving (breakfast and bar) and the front desk. When we stayed the hotel was at capacity and that made their job very difficult- serving so many breakfasts and dealing with checkouts. The staff were so good humoured and lovely about the whole thing - as we’re all the guests!

Lovely welcome and upgraded too. Bedroom, although not large, very well equipped and clean. The same with the bathroom. Cosy and warm which was very welcome as the weather had turned cold and windy. Bed was comfortable, TV easy to use. We took advantage of the secure parking and was able to leave the car there the following day when we visited the medieval cite about 5-10 minutes away. Had dinner in the evening in the cite. Good choice of restaurants for all budgets. Breakfast at the hotel was very good and served with a smile and we were able to get a tray of tea served in the morning in the room. Staff excellent, particularly the lady who served us on arrival even ran after me with an umbrella as pouring with rain and we wanted to explore. Very thoughtful. Can highly recommend and would stay there again.

located Very close to the castle. Secure parking and pleasant and helpful staff. One particular member of staff (Julie in reception ) was so helpful to us when we lost our daughters favourite teddy. We discovered the loss when we returned to our holiday base home. Julie remembered us from the day before and searched the room herself and found it for us. She called us and put it in a secure place for us to collect. We traveled back the three hour drive to collect it and she was genuinely delighted to have helped us. Our daughter was so happy being reunited with her best friend from birth. Top class after sales service by Julie who is an absolute asset to this hotel!!!🙌🙌🙌🙌

Comfortable Bed, nice atmosphere and great swimming pool.

The location was great - 2 minutes walk to the medieval city and approx 15-20 minutes walk to the main town. Air conditioning was very effective and relatively quiet. Lovely continental style breakfast served in the bar area which overlooked the small pool. This consisted of a basket of assorted breads and pastries, 2 cheeses and 1 portion of ham, choice of soft or hard boiled egg, large bottle of apple juice and unlimited coffee. All in all this hotel represented great value for money. Perfect for a stay of 2/3 nights.

The room was on the small side and would feel quite cramped in you had a large suitcase. Would have liked a full length mirror in the room - there was wall space available which would have accommodated this. The only mirror in the room was in the bathroom. The window faced into a small central outdoor space filled with bamboo plants - many other rooms also faced into this area so there was limited privacy - net curtains had to remain closed to provide any degree of privacy in the room.

The family suite with three bedrooms was perfect for our needs. Very spacious. We loved the decor of the hotel and the location close to the walled city was perfect. We didn't have breakfast, so can't comment on that.

The bar for coffee and water was very expensive. One of the staff could have been more friendly - she was very abrupt. Wrong size taxi was ordered for the airport - i did mention a few times that there were 5 of us (as was booked into hotel) but a taxi for 4 arrived making it more expensive for us to get a second car.

This is the best 3* hotel I have stayed at. All the staff were absolutely wonderful. The hotel is spotlessly clean and super comfortable, especially the beds. I will happily return and recommend to friends and family. It's quiet, in a fabulous location, really stylish and a terrific experience overall. Lovely continental breakfast, cool music in the bar, excellent air conditioning, great bathroom/shower, calm swaying bamboo trees outside our windows, compact but lovely pool - all made a great stay.

If I stay again for a week with four people, I will book two rooms instead of our two bedroom suite, as we needed more than one bathroom for our stay. And I would have loved a mini kettle to make tea/coffee in the room.

The bed was comfortable, nice bathroom and shower. We used the pool on a cloudier day and so found it quite cold but I didn’t mind that really! Great location, around 5 minutes walk to the old town.

The room was a little bit dated but felt similar to the photos. We had a slight issue with trying to check out at 6:30am but that was our fault for not checking the reception opening times, it was all sorted in the end.

Nice modern hotel with good pool very close to the Carcassonne citadel. The breakfast was very good. The pool is big enough to cool down in after a hot walk around the town

The top line room rate is very reasonable but you do need to factor in the price of breakfast and parking. It then works out a little expensive but you do have a pool and convenient location

We were not staying in the main hotel - we were staying across the road from the main building which is also part of the hotel. The rooms are beautifully decorated, very uniquie, very comfortable, plenty of room and a good size bathroom. We did not book the breakfast because for what was on offer and had to be ordered the night before from the bakery, it was better value to town for breakfast/lunch!

When we arrived we could not find the hotel. We were standing outside the building which we would eventually stay in but we were not told that check in was the main hotel across the road so it took us 20 minutes up and down a hill and figure out that we needed to check into the hotel located at the roundabout.

We loved almost everything about this hotel, from the secure parking, the spacious room, the modern bathroom with shower over bath, the very comfortable bed (my wife had her 'best sleep in weeks'), the blackout curtains behind the decorative curtains, the pool and the extensive breakfast, to the very friendly reception and service by the staff, all of whom spoke enough English not to make me regret that we were traveling through France with only a minimal working knowledge of the local language. Oh, and of course the short walking distance to the fortified part of town with all the tourist attractions is a big plus.

The only disadvantage I can think of, is that in order to get to or from your room, you have to outside. And it's only a problem if you accidentally leave your coat in the car.