It is a beautiful building and great Decor, that made it a real pleasure to stay here. Breakfast was great, providing ample choice for all kinds of needs and in a beautiful dining area. My room was clean, airy, well presented and simple but fresh clean linen added to a very comfortable sleep. Air conditioning was really welcome as it was warm at times. The staff were first class and went out of their way to help from the little touches like ambient music at night in the lounge, to printing bus timetables when needed. The night staff were also really pleasant and appeared amenable to all kinds of request from all manner of travellers I can truly say the staff at la residence are some of the friendliest and most pleasant I have ever encountered and nothing seemed to difficult to address

For me, this was not the hotel that was an issue but as a lone traveller I noted the area at times around the hotel, was one where it was wise to be watchful. Whilst this is always the case when travelling I would say I felt it here more than in other locations. I think this specific to the part of Narbonne.

I didn’t take a breakfast

I’m sorry to say this. I had a very pleasant day, people were very good. I caught my train on time. When I went to my wallet in my pocket oh my cash was missing. The equivalent $250 €250 in British pounds and euros. I wanted to never left my pants pocket except in my room. I don’t know how it happened. I did feel that someone had accessed my room. I would hate to endanger someone’s job so I hesitated informing La residence for the last three weeks. It took a lot of the joy out of my life and left me with grave inconvenience because I made my way on my journey. Luckily I had a credit card. I am curious if any other of your guests had such an experience?? If so could you let me know. I have been looking forward to the hotel. Just left a very bad taste in my mouth. Paul Henry

Location Big room and bathroom Quiet room and away from traffic

Breakfast room felt very crowded. Everything was individually packed or served on a small plate. Croissant or a small piece of bread in a paper bag. Two rolls of ham or two small pieces of cheese on a small saucer. A big waste in my opinion. Parking offered is very limited. Parked in nearby garage for a night. Cost is EUR 25 per day. Second day parked in street Much much cheaper as parking from 6PM to 9AM is free as well as from noon till 2PM.

great location! close to many of Narbonne’s key tourist sights. quaint decor- edgy French classic theme with gorgeous black glass chandeliers! my room was small but comfy; en-suite bathroom with open style shower was modern and fresh. staff was very helpful and seemed happy to assist as needed. Salon on 1st floor at the entry area was pretty and comfortable. a few main floor rooms- very helpful with my luggage filled with wine!!

dark on the street outside the hotel when I returned from dinner out.

Lovely welcome, very friendly staff. Great location. Comfortable bed.

My fault but missed having a hotel bar. Shower was challenging for me as I’d hurt my ankle a few days before and as it was raised I was worried getting in and out.

We were greeted very warmly by the lovely young woman (in fluent English) - and although there was no room in the garage, she directed me to the public garage that was only a two-minute walk away. The hotel is wonderfully maintained and decorated, with a real royal feel to it. It's extremely well-located, just a minute walk to Cathédrale Saint-Just et Saint-Pasteur and bars and restaurants - and don't miss the Market across the river! It's open on Sundays. Very good breakfast too. We'd love to return. Our checkout experience was also excellent.

THE AIR CONDITIONING WORKED!! 11 different properties I stayed at during a trip around Europe promoted having a/c, but this one and only 3 others actually turned it on and operational. I’m so tired of hotels being stingy with their a/c.

can’t say a single bad thing BECAUSE THE AIR CONDITIONING WORKED!! I slept so well after too many nights with the windows open and it still being 21-24C in the room.

Central location walking distance to Centre of town restaurants etc. Air conditioned room was necessary as very hot. Friendly and helpful staff. Large clean well furnished bedroom.

Didn’t know we needed to book parking. Staff directed us to good places to park. Buffet breakfast was excellent but expensive

hotel was very well situated, close to town yet very quiet. Everything at you doorstep. very comfortable. Nice, neat & tidy room big enough for 1 person. The staff were amazing, so helpful

We had a lovely room with a view of the cathedral. really nice staff who booked us a great restaurant for dinner. La Chambourlette. the market hall and open air Thursday market are fab. the new Foster + Partners archaeological museum was great. Narbonne - we’ll be back and we’ll stay at this hotel again.