I found the staff to be very helpful, efficient and friendly. The Eglise de Pantin Metro entrance is a few metres away, so it's easy to get to anywhere you want to go in Paris. It is also very easy to get to this hotel from the Charles de Gaulle Airport (bus from Roissypole to Bobigny, then a short Metro ride to Eglise de Pantin.). There is also a bus at a nearby bus station that takes you to the Gare de Lyon (1 hour) and saves you dragging your luggage up and down the Metro steps. There are various shops near the hotel and a nice cafe next door.

Nothing.

Frankly, there is no need to pay a fortune for a tiny room in central Paris when you have many other affordable options including this very convenient apart hotel in Pantin, just 15-minute metro ride from Gare du Nord/Gare de l'Est. A well-sized room and fully equipped kitchenette, with fridge, stove top, microwave oven, coffee maker, electric kettle, and kitchenware welcome guests for a pleasant stay. All clean and in perfect working order. The double bed is comfy, the foldable table is very useful, and both wifi and cable TV work just fine. The hotel offers a laundry room for a small fee, local trash bins, optional breakfast, lift, and luggage storage. Plenty of shops, supermarkets, grocery stores, restaurants, and banks are in the area. And last but not least, metro/bus and even RER/tram services will take you to every corner in Paris and of course, Pantin, which is a nice setting to explore. Next time in Paris, I know where to stay. ;-)

At least in my room, the short space (30 cm) between the bed and the ample desk makes the latter useless, because you can't place a chair and sit on. The bathroom is very small compared with the size of the main room, with the walk-in shower minuscule, uncomfortable and in need of a curtain replacement. I stayed 9 nights and got only one room cleaning and towel/sheet change for free. No additional toilet paper (only two units) or trash bags, no kitchen towel either. The toiletries and slippers you see in the property photos are not provided, only 3 small body wash/shampoo containers and liquid soap dispensers instead.

The hotel is very conveniently placed right next to a metro station - L'eglise de pantin, and so was better value than more central accommodation but just a short tube ride into the city. The room was fine for our needs as we were mostly out sight seeing all day.

Arriving when reception was shut and supposed to pick up key cards from a box on the wall. The keycard that was issued didn't work. We did eventually get issued an emergency keycard but this was a little tricky as the person on the phone spoke no English and my French is basic - anyone with no French would have been stuck. The toilet did not work on our arrival and it being the weekend, was not fixed until two days later.

The room was very nice, clean and comfortable. The place was right next to the metro and there were supermarkets and places to eat near by.

We hade some issues when getting there, the reception was not working on sunday, and the machine in front didn't gave us the key, so we had to contact them and wait. But everything worked out at the end.

The location is absolutely amazing! The hotel is just outside a metro entrance. It provides all basic facilities and suited us perfectly for this trip.

The bathroom could benefit from an update. The room had a table and 2 chairs but there was no other place to keep your luggage/hang clothes. I think a couple of shelfs and hooks could make this place even better.

Very good location right next to the metro station, very close to the canal promenade and nice walking area. Very kind and helpful staff. Small kitchenette with equipment in the room

The room was fine, but a few small things could use some fixing up and a bit of a refresh.

Lovely accomodation. The view from our room was beautiful. The room had everything we needed Location is great as it was close to Metro and bus stops. Customer service was great as well

The sheets can be improved on. Not perfectly white.

Everything was good as described on the website. I did not use much of the facilities as I was out most of the time. The bed was very comfortable. I would want wifi to be much faster. It did not have any issues as such but sometimes it was intermittent. But a perfect place for solo travellers. Metro was just 30 seconds away from the place.

Wifi can be faster.

The location is great. Just near to metro station Eglise de Pantine and many restaurants. Little more heating would have been an added advantage.

Water bottle was given only in the first day of arrival. Room lighting wasdim.

Very good location - a few steps from metro station of line 5. Spacious room with comfortable beds, large bathroom, all needed kitchen equipment, large enough fridge. Very friendly staff. There are supermarkets nearby and several fast food and restaurants near the hotel.

Very noisy, practically never stopping noise of the traffic from the street when the window is open, and the window must be open because of the heat (the good thing is that there was a fan)