Customer service was excellent. Enrico and Maria were very helpful throughout our stay. The room was huge for Paris! We had a lovely view of the street below and the surrounding buildings. The bed and bedding were so comfortable, it was like sleeping in a cocoon. We ate 3 meals on property and all of them were delicious and the service was wonderful. This location is fantastic as it is close to the metro and bus. It's walking distance to Musee D'Orsay and other attractions. Another nice thing is that it wasn't in a touristy area. There was a market close by. The room was quiet and well appointed. The interior of the hotel is very updated and clean. This was probably one of the nicest hotels we stayed in throughout our trip.

I struggled using the Aero Guest app to open my room door (it worked fine in the elevator) but Enrico gave us each a plastic room key, which solved the problem. I wish there were more items on their menus, but despite that, all of the meals we had were delicious.

New hotel. Very clean. Rooms are decorated with good materials. Mattresses and pillows of good quality. Location, this is our favorite area in Paris.

The staff is not trained at all. They were able to give us the keys to the room only on the third try. The breakfast that was included in the price is useless. I do not recommend paying for breakfast in advance at this hotel. When checking in, they gave me the wrong room that I ordered, but they changed it right away. The staff is very friendly, but absolutely useless. The rooms are small, and there are rooms with windows overlooking the wall.

Excellent, new hotel in the city center. If you like new, well-designed hotels, then this is the option for you. Excellent bed, towels. Excellent cosmetics in the bathroom. For Parisian hotels, this is a level above the rest. The size of the room, as everywhere, is modest, but this is perhaps a local feature of all hotels. You can spend a little more money and get a larger room. We were satisfied, we will gladly return here again.

The location, decoration and the staff is absolutely perfect. Cozy like home!

The towels and bathrobes are brand new (that’s good!) but they were shedding a lot of fluff. Unlike the rest of the staff, the hotel manager’s unhelpful attitude was troubling.

Location is great, staff - excellent, lobby is super stylish, room was clean and comfortable room. Don’t expect much space, but it’s ok for Paris.) Anyway, we didn’t spend too many time in our room.

Water not included in the price. I suggest 1-2 bottles per day is a MUST for the 5-star hotel.

Hotel was refurbished. Rooms were modern and very clean. Location was great. It was walkable to shops, cafes, restaurants and some of the major sights of Paris.

Rooms were a little small especially with 2 two large suitcases. We reserved a room with a city view which wasn’t really a city view just a view of the street below and building across the road. This is a little misleading.

Very nice and new room. The room was very spacious and comfortable. The staff was friendly and always willing to help. Convenient and central - was able to walk to many places and take public transit. It was a wonderful stay - I would recommend and would stay there again!

The location was great, but was in a quieter part of St. Germaine than I had expected.

The restaurant, the service and the food were fantastic. I dined in the restaurant several times because the food was so good. The hotel is recently renovated, located in the heart of Saint Germain, with shops, boutiques, and cafes around it. The rooms are excellent, with great bathrooms and very comfortable beds. The windows are reinforced, allowing for a very quiet sleep.

The city view room is beautiful with a lovely view of the tree lined street. The room is completely upgraded, beautiful bathroom, comfortable bed, nice touches with the Le Labo products and toiletries.

the bedding quality isn't great and was not breathable. I would highly recommend better sheets and comforter to match the quality of the rest of the room and hotel. That was the only negative.

Hands downs the best hotel I’ve ever stayed at in Paris!you cannot beat the location, the restaurant, staff. The rooms are beautiful and comfortable. Right at the metro entrance, we’ll connected and close to everything.

Nothing.