We didn’t use most of the facilities as we only stayed one night, but we would definitely visit again. The room was spacious with a lovely balcony and the location is fantastic, an easy walk to the beach area with great beach bars. The woman on reception was very friendly and helpful, and the free onsite parking is a big bonus too.

The outside and some common areas looks a bit utilitarian but that made the room all the more of a pleasant surprise when we got to it.

The rooms were easily accessible by lift or stairs both from the car park or the reception / pool. The room was clean and really comfortable beds and pillows! We Had a small fridge for milk and yoghurts etc and it had tea and coffee making facilities which were replenished daily by the staff. Each day there was housekeeping and beds made daily etc iron available on request which we used & nothing too much of a problem for staff who arranged a taxi for us to the airport on return etc, all in all nice staff and a quiet pleasant hotel. There are a few bars within walking distance towards the beach and if you head up the road in the opposite direction there is a pharmacy, Lidl, small local supermarkets. McDonald’s & Pizza takeaway.

It would have been nice for children to be able to play games in the pool.. breakfast to be cheaper as it is just continental cold Buffett and seems to be a lot of money for a family if you are just eating a croissant or pain au chocolate for breakfast everyday.

The suite, including ample balcony and bathroom - also the breakfast!

The temperature in the bedroom was too hot. In the absence of air-conditioning, fans should really have been offered.

Stopped here on our way back driving to the UK. Lovely room, large with balcony. Nice big pool which was warm and almost empty. Food in onsite restaurant a little disappointing but ok. Huge bed, slept well.

Food in restaurant a little underwhelming.

In a quiet area, in a sense suburban, but with a nearby Erromardie beach. A car needed to get to St Jean de Luz. A comfortable room with a balcony and view over the two pools to more distant sea. Restaurant serving fairly simple but satisfactory dinners and good breakfasts. This is not a luxury hotel but very good at this price and a relaxing stay

Nothing to dislike. Only drawback is distance from town, but we knew that. Secure underground parking

Spacious rooms, Well sited, Nice experience.

Finding the place. Proper instruction probably buried in the e mail. The address should be at the front. Why call it Hotel prestige. When its ODALys,. Could do with more information printed in different languages.

Great location close to beach and bike trails/walking paths.The beach is very sandy and waz not too crowded.swimming pool good size..Breakfast good

Nothing

The staff was absolutely fantastic and helped us in every way despite Covid restrictions. We could not get a room with a sea-view but it's OK, we only stayed for 1 night.

Again, it's sad to see how some clients address the staff or leave the facilities. There is definitely a lack of education and respect. There should be a blacklist.

The location was great and the staff were very friendly-our room was a little tired but very comfortable with a fantastic view

The safe in the room didn’t work

Very comfortable and friendly helpful staff

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