very helpful lady on reception, she found one of our party another room so he didn't have to share. nice clean, comfy room, not the biggest, but enough room for two people.good shower, comfy bed, air conditioning & about a 15 min walk into the centre of Arras, where all the bars and restaurants are, so for us it was an ideal location. bonus was that our motorbikes were secure in a locked car park at night and were not visible to anyone. nice budget hotel for a one night stay in Arras on your way back to England as it's only about an hour back to the channel tunnel.

it was immaculately clean, the staff were friendly and the breakfast great

lack of directional signage

Room was clean & linen & towels were laundered well & very white. Having stayed in a Kyriad before ( quite a few years ago) this one was probably the best. We had a lot of children stay there, so when we went down for breakfast the breakfast room was a mess. No tables wiped, it appears there may have only been one member of staff to do everything, she wouldn’t have had time to clean the tables.

Room was clean, comfortable and good value,we enjoyed our stay in Arras. Breakfast was basic but perfectly adequate for the price and there is a bakery next to the hotel if anything more substantial should be required. Plenty of parking and we were able to park our motorcycles right next to the entrance. We took a taxi into town as it was raining heavily when we arrived, but walked back which took about 15 mins.

The secure car park only had a gate at one end and was open at the other. Not a hotel of character

We stayed here twice when stopping over on a ski trip - very convenient if heading to the Alpes and an excellent location in Arras - 10 mins from the Grand Place. We even managed to fit in a visit to the Canadian war memorial and the Wellington Tunnels. Exceptionally clean, great value for money.

No facilities in room but no surprise given the cheap price. Breakfast is basic but does the job!

Location and ease of access to the First World War cemeteries and Battlefields. Professional staff who were welcoming and always had a smile for my poor pronunciation of French. The breakfast exceeded the normal continental breakfast. The room was tucked away at the end of the top floor which I really appreciated, because it meant it was quiet.

Nothing

Super dog friendly & short walk into the local sights. Good spot off the motorway. 2nd visit & would use again as everything was good.

Nothing

Our 4th stay here, but 1st as Kyriad direct - all good. Very convenient for walk to centre of Arras. We asked for a room on the car park side, as quieter, and were allocated a disability access room which was huge! As always, a perfect stopover on our way through France.

The shower curtain needed replacing, due to limescale (room 210) - very minor point though.

Good hotel for an overnight stay during a trip. Simple breakfast with enough options to start the day. Good size room with a good size bathroom

Bed could be a bit higher for easier getting out of. Mattress was a bit on the thin side, but this could also be more personal (since im 194 and 100+)

Clean, modern, and great staff

It was 20 minutes walk to town centre in the pouring rain. We and the dog got soaked. The staff enquired about taxis but they said the taxi would not come for such a short journey, even in the rain. Also they would not take a dog in a taxi. Got soaked walking back too.