The location was the best. The hotel is very flexible with check in and check out times.

The apartment is a little bit old. The kitchen and living room tables are glass which makes you a bit nervous as you are afraid of breaking them up.

Really excellent staff, very friendly, polite, helpful. Good to try some German but their English is excellent. Breakfast was very good. Generally clean and comfortable with good basic facilities. Easy walking distance of city centre and right by Lousberg Park - and easily findable off main routes with a car. Quite a leafy area with London Plane trees nearby and locals seem friendly enough. Generally, it is a really good stay and excellent value for money. It's a typical transit hotel and very good at that.

Area is bit run down in places etc - doesn't have a sinister feel, quite the opposite but it's more of a student area; there's no main car park - not the hotel's fault, just the fact of the building/street arrangements - and it has a couple of garages very close by that you can reserve - but that might limit things (obviously check with the hotel). Room windows are very well soundproofed and air conditioning excellent - which is good because it can be a busy area throughout the day with regular traffic off the Würselen road, which may not appeal.

We traveled to Hotel Lousberg as a family, two adults, and a five-year-old child. The hotel is easily reachable from the train station. We went by foot since we also wanted to go through the city center. It was under 30 minutes of walking at a relaxed pace. The hotel staff speaks excellent English and is very polite and helpful. Check-in was quick and without surprises. The room is small but cozy, has a mini fridge with some amenities, and a private bathroom with all you would need. The bed is clean, big, and comfortable. On the next day, we had breakfast, which was really good and with good value. They didn't charge for our kid, which was a nice surprise. Overall, it is an excellent hotel and an excellent choice for families traveling with children. They have other rooms that comport more people, so if you are traveling with 2 kids or more book those instead.

We had no negative experiences, which is nice. It was a single-night stay.

We had a family apartment for my daughter and her family, and a double room for me and my husband. The family apartment was spacious and comfortable, with two bedrooms and a good sized living/dining room. The staff at the reception was nice and helpful.

We did not realize the family apartment was located in a building at the back of the hotel, therefore not that convenient when we were going to help out with the young children. Though the rooms in the apartment was comfortable, the kitchen was really basic, without microwave oven and dishwasher, not even a draining board. Therefore we had to dry the dishes with the kitchen towels right after the dishes were done.

Hotel was good, staff was great, breakfast was great.

On booking.com we booked for2 rooms for 2 adults and 2 kids, one room was supposed to hold 2 adults and 1 child, the other 1 adult and 1 child. When we arrived the rooms the hotel showed booked in their system were only single adult rooms with a single bed. Our younger one fit in a crib and my wife and daughter had to share a single bed.

Good size apartment, much better than original description as the family suite is a complete self-contained apartment

Only real issue is the parking nearby and there were a lot of roadwork nearby that started earlier than hoped!! Also, the hotel parking was a lot further away than I expected.

The website states that this apartment is only suitable for 4 people, however it can sleep 10 comfortably. There is no number on the door and we climbed up to the 4th floor with all our suitcases before we called the reception and found out that our door was on the first floor.

A great location, very close to Carolus Thermen and also a nice short walk to the city center. Breakfast had a varied choice both salty and sweet. The staff was friendly and helpful. The room was spacious for it being a single and the bed was comfortable and the bathroom had plenty of counter space.

The staff were very friendly and the breakfast buffet was delicious. There was a real attention to detail with the food, which really exceeded our expectations.

The room was a bit tight when travelling with a baby and a pram. However it was clean and the beds were really comfy, so overall we had a great stay.

Good location on edge of town. Clean rooms. Reasonable breakfast. Friendly and responsive staff. A good hotel that is very good value for money.

Only slight down side was lack of tea/coffee facilities in room.