The hotel was decent overall. I settled the payment only at the end of my trip, which was different from other places where they charge upfront. The staff was okay, although the younger employees seemed a bit indifferent. Unfortunately, no one offered to help with luggage or show me to my room. The room itself was spacious enough, and the cleaning staff did a decent job—although they sometimes threw away items that weren't meant for the trash, so be mindful of that!! Also, the pleasant terrace with a garden view is shared with others. Unfortunately, if you have noisy neighbors at night, there's no staff available to address it, nor is there a night guard to regulate such matters! However, I still consider the accommodation to be acceptable.

Property was on the bus route from Cologne Airport so easy to find. The gentleman at the reception desk was WUNDERBAR!!! and made my day and my stay so much better! He suggested a small and cozy tea and pastry place close by that became a sanctuary for me after a hectic day. I cannot thank him enough for being an excellent Ambassador for Germany! The other front office staff were very efficient and pleasant. This hotel was very organised and even had a lock-box for in case guests arrived later than expected; the cleaning staff were efficient and quick; elevator, verandah with chair and with lovely view; quiet and peaceful;

Delicious smells filled the halls some days, but there was no restaurant on site for guests - it would be great if the breakfast could be expanded to a full restaurant that is open either Mon, Wed, Fri (some days) or open every day for a few hours (e.g. Breakfast and then again at dinner). .

This a wonderful and very cozy hotel a bit distant from the city center but still with perfect tram and bus connection. It is in the 35-40 min walking distance to the old town. The location is very green, reminding botanical garden with rabbits, starlings and pigeons. The house has partly green roof and pyramidic roof windows. The furnishing is very practical and nice, the ceilings > 3 m high enabling restful sleep. The hotel is very quiet. The personnel is very helpful and has a gentle sense of humor. We had very pleasant family holiday!

Later awakeners could miss some dishes :-)

Easy to reach from the centre. Just 20 minutes walk. Very quiet around and lots of green on the back. Friendly people working at the desk. Basic room but clean.

Not having the option for double beds. However for 2 nights wasn't a problem

Convenient location - the hotel is situated outside city centre but just 15 minutes by tram or bus Simple but clean and comfortable room

Very few dining options in the vicinity Reception opening hours are short

Some provision of hot water and tea/,coffee in the evening

The bed a bit small

Clean and easy to sleep

Too far from cologne

Service and breakfast facilities.

A little far out of town.

Clean and correct.

_.

Clean room. Helpful Friendly staff.

Nothing. A kettle would be nice.