Really beautiful entrance lobby. First class restaurant area with views over to the mountains. Serves wide ranging breakfasts and very good evening meals. Staff were always available and very helpful and friendly. Good sized room with ensuite bathroom. Pleasant balcony overlooked ancient forest. Almost instant taxi service available for trips into the city. Easy access underground parking.

Some may not like that it's a few miles from the city centre but I chose it for that reason. However, public transport is excellent as is the taxi service. It's a long climb if you want to walk.

very nice area driving all the way up through curved road through lots a forest up to you reach the hotel which actually in a forest overlooking the mountain .I was given three rooms for my family in the third floor, which were basically very well fully prepared roof attic rooms in the third floor , two were overlooking the entrance which is also nice where you can enjoy the architecture of the building and the flowers on the balconies , and one was overlooking the trees of the forest behind the hotel , all in all very good stay, provided very exclusive experience away from all noises ,I could also see there are rooms that have that beautiful mountain view so I advise , to book the 2nd floor rooms that either have a mountain view or a balcony .I liked the hotel and the staff , parking was easy (at a charge)this is recommended for those who seek calmness , lots and lots of trees with walking paths in a forest just behind the hotel .

Staff in the restaurant (during breakfast) were exceptionally friendly. They gave me their private iPhone charger because I forgot mine. They really went above and beyond for me.

I felt that the staff at the reception were a little less motivated compared to the staff in the restaurant. I asked the same question about the iPhone charger, but they told me they did not have one. Yet they could have simply asked the staff in the restaurant, which was right next door, and where I found one myself a couple of seconds later. Wlan was relatively slow and difficult to log into.

The dinner meal was very good but felt all selections were overpriced but maybe we have lived in the country and don't come across such high prices for meals. We generally estimate meals at about +20€ per head and not 50€ per head in this case. The meal selection on the Tablet in our room was different from that in the restaurant! Breakfast was excellent, large choice to satisfy all tastes. Beautiful view as the weather was good. Service very professional

I will remember next time to ask for a room with a walk-in shower since I have an injured leg and stepping over a bath to shower was not safe as there were no support handles on the wall.

The hotel situation in a forest in the middle of a city cannot be beaten. Listening to the summer birdsong was amazing. Staff were always smiling and helpful and spoke at least two languages well.

Would have liked a simple choice at breakfast. There was only a full breakfast or coffee.

Excellent breakfast with varied options, though not cheap. Location is super and options to take a small walk around the forest. We were there for overnight stay and took a small walk in the morning before continuing our journey. This was second visit as we only had good experience the first time.

Spacious rooms, quiet surrounding, very close to a forest where you could enjoy walking.

The breakfast has a limited selections, and coffee was being served per cup on your table. Would have been nice if there's a coffee machine where customers can make their own coffee.

Clean, quiet, peaceful. I also loved that I had a little balcony! :-)

Nothing! :-) Although to make it even better, they could install Nespresso machines in each room as I did miss having to wait for my morning coffee.

the place is nice well maintained. rooms are spacious, staff is nice .

Not easy to find transportation.

Staff & surrounding was great; the forest walks real bliss! Services are better than many hotels can provide & ensuring safety.

The limited services namely provision of lunch and laundry services was a great inconvenience but I fully understand it is a general problem to the industry due to the ongoing pandemic. Nevertheless staff were great to help in any way possible.