The location was great, very close to public transportation and supermarkets. The rooms was nice and had a nice size. Great that you there was free coffee and water at the reception.

Staff at the reception was not very nice. There was problems getting out of the parking garage, when we left, and there was no one at the reception so I had to contact the kitchen staff - who quite clearly knew exactly what my problem was - that the personel at the reception did not validate my parking ticket, although I paid for parking at the reception when leaving.

The staff are really friendly and helpful. The hotel is in a good location for the city but also South Hannover. The room is fairly large and comfortable. A fitness room is available and the sauna area is really nice and relaxing. The mini bar is free for first night (nice touch!) and there is also a nice bar in site. I have stayed here several times and will be back mainly due to friendly staff.

It would be great to have coffee making facilities in the room and a cheaper option for breakfast.

The hotel reception was very helpful when I wanted to can el the breakfast and also helped me in locating where the conference I was attending took place.

There was a fire alarm at night that kept me up until 1:30 because we all had to wait outside the building. Of course, that was something caused by a guest and not the hotel management. So i wouldnt blame the hotel for this :)

Good location of hotel, less than a kilometre from city center. They opened their parking for free, a nice surprise. Good sauna and spa centre. Market and some restaurants are nearby.

Unresponsive people on their internet page, or rather they responded on one question on mine immediately, and then they ignored others. It was weird and I just asked them if they had another spare room for our colleague. Didn't really affect our stay

The hotel was very clean and comfortable. There arent any noise, so it is good for rest. We could use minibar free of charge. There are also coffee and tea around lobby. The location is central and there are many supermarkets around.

Hotel corridors are claustrophobic and the elevator is very slow. You may need to use stairs.

It's the ideal hotel to stay few days as a couple. The hotel has also a wellness center and a gym (but we didn't visit it. Clean room and comfortable bed. Nice and modern looking furniture. All the usual amenities were of great quality, and the mini bar drinks were for free. The staff was friendly and very welcoming. Location is perfect: not too much in the centre of Hannover, bit right next to the metro station. Quite and safe area around the hotel, with good restaurants close by and shops.

I love the style of the hotel, the fantastic location (you can be within minutes at the lake) and there are some grocery shops, bakeries and bars available in walking distance. The best thing is that this hotel allows dogs and even accommodates me with a suitable quiet room so my dog can relax. Amazingly the room staff prepared an eating area for my dog in the room.

There isn't actually anything that was bad.

The room was spacious, clean and airy. The bathroom was sanitized and beautiful. Everything is in good taste!

The roomservice people woke us up at 9am to clean when we had check-out at 12am. The "do not disturb" sign was missing from the room. Otherwise it was ok.

The room was clean and everything was functional and neat. Beds were comfy. The bathroom was small but clean and well equipped. Nothing to complain about that.

Prior to our stay were informed that the German 2G + rule would apply for our stay. However, this was not verified when we checked in. Other guests checking in at the same time we did, did not have to show proof of meeting the rule either.

I had a large quiet room on the 5th floor and slept soundly. I was a little worried as the room I had on my previous stay had air conditioning which didn't turn off completely, but this room was fine. The free drinks from the bar was a nice touch, offsetting the slightly high prices for breakfast and car parking.