The staff were extremely pleasant and lovely. Our room was cleaned everyday and clean towels and linen. The breakfast was great and plenty of choice and options

After being there for a week, we decided to get some laundry done. Unfortuantely when the laundry returned we were left with a bill of 207 euro for two people for a week of laundry which can be seen as very expensive and should have been told alternatives as this was a cost we weren't expecting to incur, not at this high cost for sure.

The accommodation offers everything you could need to sleep over during a busy work travel, comfortable bed, clean bathroom. The location was also very nice, easy accessible from the highway, there is also good connection by public transport to the city center.

The room was maybe a little bit too small. We specifically asked for a twin room but even though we got two separate beds, there was no space to actually make them separate, let's say more than 10 cm apart.

Staff very helpful and friendly let us keep our luggage at the hotel after we checked out due to late flight home .A great array of choices at the buffet breakfast .evening meal enjoyed .Thanks to the restaurant manager made us feel very welcome .Thanks to all the staff at Essential by dorint keep up the good work

No kettle in hotel bedroom or complementary biscuits .

When I arrived at the hotel I was told the hotel was hosteling only Ukranian refugees. I was reallocated in other hotel of the chain. The evaluation correnponds to the Dorint Hotel am Heumarkt Köln. The room was big, fully equipped and clean. The breakfast fabulous.

The re arrangement of the hotel was unexpected, but worked well.

the location of the property was great for where we were trying to go. the train was a 3 minute walk and very easy to catch.

the hours of the bar.

I found the hotel far beyond what I expected. The breakfast is excellent, the staff are nice and friendly and the facilities were spotless.

I have nothing to complain about.

Location at the Autobahn and jiat few meters from the train 1 which goes to the city center. Great breakfast.

A bit smelly room and hotel is getting a bit outdated.

Good place, location is not bad, 20 minutes to the center. transportation is easy. Employees are caring and smiling.

There were no slippers in the rooms, this is a major shortcoming.

Nice breakfast, clean room and near the stadion.

Not possible to drink something at the bar in the evening

Amazin place