The hotel is nice decorated. The rooms are comfortable and were very clean. The breakfast was very good, actually exceeded our expectations. We reached the hotel on Good Friday. The restaurants in town were closed so we visited the hotel restaurant and was very good. They even made a special dinner for our kid since he didn't like the adult options.

The room was very warm. We tried to lower the heating but nothing changed. One of the beds was not good. Also bare in mind that there is no separate bed for a kid and the covers are separate (we knew that already and we did not mind). The bathroom did not have a ventilation system. The parking had not enough spaces so we found a place every night with difficulty (although it is a paid parking and you get a card for your whole stay). Finally, we wanted some natural water and in the reception they had only sparkling, so we had to buy a bottle from the bar for a ridiculously expensive price. Natural water should be included in every room, otherwise what is the point of having the coffee and tea maker?

A really pleasant hotel with just what is needed for a great stay. The size of the room was more than enough and beds were very comfortable. Very good experience with the staff both at the arrival as well as at check-out, even in the middle of the night. The hotel is very close to Melaten - more than worthwhile visiting!

The air conditioning/temperature control unit was a little bit flimsy. It was very inefficient to adjust the temperature and needed to be used with opening the window simultaneously to have any effect. The room was rather warm.

Breakfast and dinner were really nice. The room was clean and the staff was very helpful. Everything was well organized and the interior of the room and downstairs is very inviting.

I missed a hot water maker (tea) in the room next to the coffee maker. Timing between arrival and bed time made it difficult to set the airco to the correct temperature for me (without blowing all night). I missed a filled mini bar and they did not have that much available for snacks at the reception desk. I missed some fruit salad next to the different sorts of oatmeal at breakfast but overall there were many choices for breakfast.

Excellent hotel with beautiful rooms, welcoming and high end reception and most importantly, comfy beds! Room was huge, bigger than expected, and really clean and modern, with a generous sized bathroom. Would definitely recommend

Parking was an additional cost which I wasn’t aware of. However it was reasonable at €20 for 24 hours

Lovely rooms with comfortable beds. Good breakfast and friendly staff on reception. There are a couple of tram stops nearby with easy and fast access to the center of town.

There was coffee in the room but no tea. The reception was kind enough to supply us with a kettle and some teabags though. :)

I booked an additional night direct by phone at the hotel. The first reservation I made with Booking com. I could stay the additional night in my room, no change was necessary. Perfect for me. I had a bath tube - that made my day! :-)

I didn´t get the information to change the room key after the first reservation. So I had to make my own experience and ask by myself for the new room key. My address wasn´t updated in the system, even I gave it in the registration form. So my invoice was addressed to the old, not value address.

The room was spacious and comfortable. The breakfast was excellent. The proximity to the tram stops made travel easy.

I was working, so the later breakfast time at the weekend was a bit inconvenient.

The room was big and comforting with lots of amenities such as a mini fridge. The AC was great as we stayed during summer months. It was great value for money. Staff at the front desk were lovely and helpful.

The hotel is located abit out of the Cologne centre (which we already knew). However, the tram round the corner takes you directly into town in 20 minutes.

The staff were very generous with their time and assistance. We asked for a traditional meal and one of the staff really went out of his way to mark out a place on a map and explain a little about what we could expect.

Our stay was too short!!

Everything was perfect, from the friendly welcome to the farewell. Had a pleasant surprise when we received an upgrade to a room on the top floor with exceptional views.