Calm atmosphere, super friendly staff, very nice and clean rooms with great bathroom

thank you very much for your welcome! the staff is great! Special thanks to Marina from the reception for her attention and responsiveness! The breakfasts are very tasty and varied. The beds are comfortable. There are no claims. We will definitely come back to this hotel.

The breakfast was fantastic! the only thing i didn´t like was the watery coffee but it is a personal taste (I prefer coffee machines of Italian style with cappuccino available). Anyway the choice of cold and hot meals was exceptionally wide compared to another hotel we visited in the arc of 3 days. The rooms spacious enough, with a balcony to the inner side, so quiet! Aircon working, the bathroom somewhat small but perfectly clean and working well. Staff very nice, parking garage just in front of the place around the tram stop.

nothing to note particularly

very good breakfast and very helpful staff

Good room, very clean.

Nothing

I really enjoyed my stay at Esplanade hotel. The room was clean, comfortable, and quiet. Breakfast was very nice and location was also a perfect choice for me! I must comment on the service which was excellent, people were very friendly and helpful, which is not something you take for granted in hotels! I am happy that I will stay again in Esplanade Hotel in a few weeks. Thank you :-)

A small hotel with a really personal atmosphere, situated about 25 minutes' walk from the Cathedral, the Old Town and the Rhine. There are, however, trams and trains running (silently) close by, at regular intervals. Our flight was so badly delayed that we arrived at 4 in the morning and yet we received an extremely gracious welcome from Diran, who took no time at all over the checking-in process and allowed us to get a few hours' sleep before breakfast. That was served in a pleasant dining room, equipped with all the necessary safety precautions of recent years and offered an excellent and very extensive choice, which was replenished regularly. Our room, at the rear of the hotel, was bright and cheerful and we enjoyed the fact that it had a balcony, on which we could stand...when the weather allowed! The bathroom was small, but adequate and there was never a shortage of hot water. Wifi reception was good and although there wasn't a need for it, during our stay, we appreciated the telephone in the room and the opportunity to contact staff, in an emergency; something a lot of hotels, these days, are dispensing with. Overall, however, it was the staff - Marcello, Christian, Alexander and Diran who made our stay so enjoyable. Nothing was too much trouble, information was plentiful and every encounter was marked by interest in our activities, concern for our welfare and a good deal of humour. They should be commended for the good work they are doing to make their guests feel relaxed and a little pampered. Thank you all for such lovely memories of Cologne.

A suggestion only...the background music in the dining room could be turned up, just a little, to drown the noise of crockery and cutlery...and to allow the guests to feel comfortable about talking to each other during breakfast.

The Esplanade exceeded my expectations. I booked a room for a family of 4 which is best described as a suite. Room 1 contained a double bed, dining table and chairs, mini fridge, TV and fan, room 2 contained 2 single beds, a fan, a TV and the ensuite. Very spacious and spotlessly clean. The room was serviced daily. Breakfast each morning was excellent with a good range of hot and cold items, fresh breads, juice, fruit, cheese, eggs, sausage, bacon. The hotel is ideally located for exploring the city and situated between two train/tram stops. Cologne Cathedral/city centre is only 3 stops away, Cologne Airport half an hour away and Phantasialand in Bruhl less than an hour away - all via public transport. The hotel is located on a street with many dining options- plenty of restaurants both indoor and outdoor to choose from ranging from Japanese, Vietnamese, Italian, Vegan and Steakhouse. Lidl is very close as are many other shops and chemists.The staff were very friendly and helpful.

Nothing could have been better. This hotel is located along a busy street so noise from neighbouring businesses and traffic can be heard. This did not take away from our enjoyment of our stay.

Cleanliness is a must for me and hotel didn’t disappoint. It was super clean 😊 Staff is superb - helpful, understanding.

Breakfast was quite poor unfortunately. No fresh fruit, no fresh yogurt. Coffee took a long time - should be quickest service in the morning. No in room tea/ coffee facilities.

Really good location in the heart of Köln, a lot of good restaurants&bars around, easy to reach with public transportation. A nice and cozy hotel. The stuff was really friendly and helpful and the breakfast was fantastic!

The room was good just a bit to warm even though they had a fan for cooling it down.so a better air condition would be perfect.